Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emmanuel Johnson

13 Healey Close,Nottingham, United Kingdom

Summary

I possess a robust interpersonal and communication skills, both of which are indispensable when it comes to effectively engaging with patients and their families. My history as a healthcare support worker underscores my ability to exhibit empathy, engage in active listening, and demonstrate compassion – attributes I consider essential for a healthcare assistant. I have received extensive training, acquired proficiency in medical terminologies, and developed a profound understanding of patient care protocols and fundamental healthcare procedures. My technical competencies encompass assisting with patient hygiene, monitoring vital signs and maintaining meticulous records while working with a range vulnerable individuals ranging from patients with mental health challenges, learning disabilities, complex care, post op patients, elderly care etc. In addition to my technical skills, my past experience as a care support worker has honed my aptitude for handling sensitive situations with the utmost discretion. I have a genuine desire to assist those in need and a steadfast commitment to enhancing their overall well-being. In my capacity as a healthcare assistant, my ultimate objective is to foster a patient-centric environment in which every individual feels valued, cared for, and respected. I am resolutely dedicated to fostering open communication, collaborating effectively with the healthcare team, and continuously seeking opportunities for skill enhancement to provide the highest standard of care. I have full confidence in my ability to provide patients with compassionate care, support the medical team, and contribute significantly to the overall well-being of those in my care.

Overview

13
13
years of professional experience
1
1
Certification

Work History

GENERAL STAFF MEMBER

Syft Online
Nottingham
11.2022 - Current
  • Resolved issues between customers or clients with tactful communication methods.
  • Completed regular and thorough cleaning of equipment, floors, and furniture.
  • Managed the safe and efficient serving of customer foods.
  • Utilized manual pallet jacks to move large quantities of product from receiving areas to stocking locations.
  • Provided excellent customer service when helping customers locate specific items in the store.
  • Prepared merchandise sets for sales floor and used pallet jacks or hand trucks to transport items.
  • Stocked shelves and carried merchandise out to the floor so customers could select needed items.

SUPPORT AND CARE ASSISTANT

QCC College Care Training Services Ltd
London
11.2022 - Current
  • Assisted residents with activities of daily living.
  • Promoted residents comfort by quickly responding to calls and handling diverse needs.
  • supporting residents with personal care needs
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Looked for physical, emotional and symptomatic changes in resident's condition and obtained necessary care for medical concerns.
  • Monitored individuals to identify and address specific care needs.
  • Communicated changes in resident's conditions and other unit concerns to multidisciplinary team.
  • Performed minor housekeeping tasks to keep residents areas clean and sanitized.
  • Used hospital-approved devices and techniques to transport and lift residents.
  • Implemented creative activities to emotionally support residents throughout medical treatment.

PERSONAL ASSISTANT

MELOVA INTERNATIONAL
Lagos
04.2019 - 09.2022
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Managed household inventory and maintenance schedules.
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Maintained clerical correspondence via email and phone.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Accompanied clients to appointments and arranged transportation.
  • Submitted reports to and reviewed reports with supervisor.

AGRICULTURAL FIELD WORKER

KADUNA AGRICULTURAL DEVELOPMENT AGENCY (KADA)
Kaduna
04.2018 - 03.2019
  • Identified plants, pests and weeds to determine selection and application of pesticides and fertilizers.
  • Applied pesticides to rid grounds of mosquitoes, wasps and ticks.
  • Repaired buildings, fences and other pertinent structures to keep animals properly contained.
  • Participated in inspection, grading and post-harvest treatment of crops.
  • Recorded information about pesticide use, yields or costs.

HEALTHCARE SUPPORT WORKER

UNIVERSITY OF CALABAR TEACHING HOSPITAL
Calabar
11.2015 - 03.2018
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Transported patients to medical, dental and personal care appointments.
  • Laundered clothing and bedding to prevent infection.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.

LOGISTICS TEAM MEMBER

DANGOTE GROUPS
Calabar
07.2012 - 10.2015
  • Delivered logistic support to leverage existing resources with cost-effective savings.
  • Evaluated incoming pick-up and delivery requests to determine driver assignments.
  • Liaised with internal and external customers to drive timely delivery of goods and orders.
  • Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.

Education

Master of Science - Project Planning And Management

University of Bradford
Bradford, United Kingdom
09-2023

Career And Technical Education

Kennores Healthcare Recruitment Limited
Leeds, United Kingdom
10.2022

Bachelor of Science - Botany

University of Calabar
Calabar
11.2016

High School Diploma -

Zenith High School
Calabar
09.2002

Skills

  • Emergency response and assessment
  • Conflict resolution
  • Flexible schedule
  • Reliable & trustworthy
  • Critical thinking
  • Communication
  • Good work ethic
  • Team building
  • Friendly, positive attitude
  • Transportation management systems
  • Mentoring and training
  • Product management
  • Logistics management
  • Project management
  • First aid and safety
  • Care plan management
  • Housekeeping
  • Daily living assistance
  • Team development
  • Violence prevention
  • Mood disorders knowledge

Certification

  • Moving, Assisting and Hoisting
  • Mental Health
  • Dementia and Learning Disability
  • Safe Handling of Medication
  • Infection Prevention and Control
  • Food Safety, Nutrition and Hydration
  • Health, Safety and Fire
  • Basic Life Support
  • Safeguarding Adults at Risk
  • Safeguarding Children
  • GDPR Awareness
  • IT & Cybersecurity for End Users
  • Fire Safety
  • Equality and Diversity
  • Privacy and Dignity

References

References available upon request.

Timeline

GENERAL STAFF MEMBER

Syft Online
11.2022 - Current

SUPPORT AND CARE ASSISTANT

QCC College Care Training Services Ltd
11.2022 - Current

PERSONAL ASSISTANT

MELOVA INTERNATIONAL
04.2019 - 09.2022

AGRICULTURAL FIELD WORKER

KADUNA AGRICULTURAL DEVELOPMENT AGENCY (KADA)
04.2018 - 03.2019

HEALTHCARE SUPPORT WORKER

UNIVERSITY OF CALABAR TEACHING HOSPITAL
11.2015 - 03.2018

LOGISTICS TEAM MEMBER

DANGOTE GROUPS
07.2012 - 10.2015

Master of Science - Project Planning And Management

University of Bradford

Career And Technical Education

Kennores Healthcare Recruitment Limited

Bachelor of Science - Botany

University of Calabar

High School Diploma -

Zenith High School
Emmanuel Johnson