Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emmanuel Johnson

78 Spen Approach, Leeds,West Yorkshire

Summary

To begin, I possess robust interpersonal and communication skills, both of which are indispensable when it comes to effectively engaging with patients and their families. My history as a healthcare support worker underscores my ability to exhibit empathy, engage in active listening, and demonstrate compassion – attributes I consider essential for a healthcare assistant. Furthermore, my preparation for the role has been comprehensive. I have received extensive training, acquired proficiency in medical terminologies, and developed a profound understanding of patient care protocols and fundamental healthcare procedures. My technical competencies encompass assisting with patient hygiene, monitoring vital signs and maintaining meticulous records while working with a range vulnerable individuals ranging from patients with mental health challenges, learning disabilities, complex care, post op patients, elderly care etc. These proficiencies empower me to operate under the guidance of healthcare professionals and deliver care that is both secure and proficient. In addition to my technical skills, my past experience as a care support worker has honed my aptitude for handling sensitive situations with the utmost discretion. I have cultivated a keen eye for detail, honed my powers of observation, and learned to respond promptly to emergencies. These attributes are invaluable in ensuring the comfort and well-being of the patients under my care. Beyond my qualifications, education, and experience, my passion for enhancing the lives of patients is a driving force behind my interest in this position. I have a genuine desire to assist those in need and a steadfast commitment to enhancing their overall well-being. This dedication aligns harmoniously with my personal and professional objectives, which centre on directly enhancing the quality of life for patients. In my capacity as a healthcare assistant, my ultimate objective is to foster a patient-centric environment in which every individual feels valued, cared for, and respected. I am resolutely dedicated to fostering open communication, collaborating effectively with the healthcare team, and continuously seeking opportunities for skill enhancement to provide the highest standard of care. In conclusion, my combination of interpersonal skills, healthcare knowledge, relevant experience, and unwavering commitment makes me an ideal fit for the role of a healthcare assistant. I have full confidence in my ability to provide patients with compassionate care, support the medical team, and contribute significantly to the overall well-being of those in my care.

Overview

12
12
years of professional experience

Work History

HOSPITALITY

THE ALAN HOTELS
MANCHESTER, UNITED KINGDOM
09.2024 - Current
  • Greeted customers and provided them with menus.
  • Assisted in seating guests and ensuring they were comfortable.
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Served food and drinks to customers in a timely manner.
  • Checked on customers regularly to ensure satisfaction with meals and services.
  • Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
  • Attended staff meetings to discuss upcoming events or promotions at the restaurant.
  • Maintained a safe work environment by adhering to all safety protocols.
  • Organized storage areas to maximize efficiency and promote a neat appearance.
  • Assisted in setting up displays for special events or promotions.
  • Checked expiration dates on food items prior to stocking shelves.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Set up food items for brunch buffet line.
  • Followed health and safety guidelines for food preparation and service.
  • Operated various kitchen appliances such as mixers, slicers, ovens, grills .
  • Assisted in the preparation of all menu items including salads, appetizers and entrees.
  • Kept track of food waste and spoilage to ensure minimal loss.
  • Cooked meals or specialty items in cooperation with the rest of the kitchen staff.

GENERAL STAFF MEMBER

Syft Online
LEEDS, UNITED KINGDOM
11.2022 - Current
  • Resolved issues between customers or clients with tactful communication methods.
  • Completed regular and thorough cleaning of equipment, floors and furniture.
  • Managed safe and efficient serving of customer foods.
  • Utilized manual pallet jacks to move large quantities of product from receiving areas to stocking locations.
  • Provided excellent customer service when helping customers locate specific items in store.
  • Prepared merchandise sets for sales floor and used pallet jacks or hand trucks to transport items.
  • Stocked shelves and carried merchandise out to floor so customers could select needed items.

SUPPORT AND CARE ASSISTANT

QCC College Care Training Services Ltd
LONDON, UNITED KINGDOM
11.2022 - 08.2024
  • Assisted residents with activities of daily living.
  • Promoted residents comfort by quickly responding to calls and handling diverse needs.
  • supporting residents with personal care needs
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Looked for physical, emotional and symptomatic changes in resident's condition and obtained necessary care for medical concerns.
  • Monitored individuals to identify and address specific care needs.
  • Communicated changes in resident's conditions and other unit concerns to multidisciplinary team.
  • Performed minor housekeeping tasks to keep residents areas clean and sanitized.
  • Used hospital-approved devices and techniques to transport and lift residents.
  • Implemented creative activities to emotionally support residents throughout medical treatment.

PERSONAL ASSISTANT

MELOVA INTERNATIONAL
Lagos, Lagos
04.2019 - 09.2022
  • Organized personal and professional calendars with reminders for upcoming meetings and events.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Managed household inventory and maintenance schedules.
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.
  • Scanned physical documents and uploaded to encrypted databases for digital maintenance.
  • Maintained clerical correspondence via email and phone.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Accompanied clients to appointments and arranged transportation.
  • Submitted reports to and reviewed reports with supervisor.

AGRICULTURAL FIELD WORKER

KADUNA AGRICULTURAL DEVELOPMENT AGENCY (KADA)
Kaduna, Kaduna
04.2018 - 03.2019
  • Identified plants, pests and weeds to determine selection and application of pesticides and fertilizers.
  • Applied pesticides to rid grounds of mosquitoes, wasps and ticks.
  • Repaired buildings, fences and other pertinent structures to keep animals properly contained.
  • Participated in inspection, grading and post-harvest treatment of crops.
  • Recorded information about pesticide use, yields or costs.

HEALTHCARE SUPPORT WORKER

UNIVERSITY OF CALABAR TEACHING HOSPITAL
Calabar, Cross River
11.2015 - 03.2018
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Transported patients to medical, dental and personal care appointments.
  • Laundered clothing and bedding to prevent infection.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.

LOGISTICS TEAM MEMBER

DANGOTE GROUPS
Calabar, Cross River
07.2012 - 10.2015
  • Delivered logistic support to leverage existing resources with cost-effective savings.
  • Evaluated incoming pick-up and delivery requests to determine driver assignments.
  • Liaised with internal and external customers to drive timely delivery of goods and orders.
  • Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.

Education

Master of Science - Project Planning And Management

University of Bradford
Bradford, United Kingdom
09-2023

Career And Technical Education

Kennores Healthcare Recruitment Limited
Leeds, United Kingdom
10.2022

Bachelor of Science - Botany

University of Calabar
Calabar
11.2016

High School Diploma -

Zenith High School
Calabar
09.2002

Skills

  • Emergency response and assessment
  • Conflict resolution
  • Flexible schedule
  • Reliable & trustworthy
  • Critical thinking
  • Communication
  • Good work ethic
  • Team building
  • Friendly, positive attitude
  • Transportation management systems
  • Mentoring and training
  • Product management
  • Logistics management
  • Project management
  • First aid and safety
  • Care plan management
  • Housekeeping
  • Daily living assistance
  • Team development
  • Violence prevention
  • Mood disorders knowledge

Languages

English
First Language

Timeline

HOSPITALITY

THE ALAN HOTELS
09.2024 - Current

GENERAL STAFF MEMBER

Syft Online
11.2022 - Current

SUPPORT AND CARE ASSISTANT

QCC College Care Training Services Ltd
11.2022 - 08.2024

PERSONAL ASSISTANT

MELOVA INTERNATIONAL
04.2019 - 09.2022

AGRICULTURAL FIELD WORKER

KADUNA AGRICULTURAL DEVELOPMENT AGENCY (KADA)
04.2018 - 03.2019

HEALTHCARE SUPPORT WORKER

UNIVERSITY OF CALABAR TEACHING HOSPITAL
11.2015 - 03.2018

LOGISTICS TEAM MEMBER

DANGOTE GROUPS
07.2012 - 10.2015

Master of Science - Project Planning And Management

University of Bradford

Career And Technical Education

Kennores Healthcare Recruitment Limited

Bachelor of Science - Botany

University of Calabar

High School Diploma -

Zenith High School
Emmanuel Johnson