Emmanuel Ekechukwu
London,ENG
Summary
Detail-oriented professional with a strong background in ensuring accurate inventory tracking and stock allocation. Demonstrates exceptional communication skills, effectively interacting with executives, business professionals, and VIP clients. Proven problem-solving abilities in resolving stock discrepancies and equipment malfunctions, ensuring smooth operations. Adept at multitasking and managing time efficiently to balance administrative tasks and game schedules. Career goal: to leverage these skills in a dynamic environment that values precision and effective communication.
Overview
4
4
years of professional experience
Work History
Administration clerk
Booker Group Ltd
06.2024 - Current
- While working as an admin clerk at booker my main tasks was to complete day to day functions of the warehouse administration department including Goods In administration, Chilled Department administration; Boming/Foming; Pick Control, and PI, in support of the operational activity and to support transport administration as required.
- Became proficient in using warehouse management software and computer systems to manage stock records, run reports, and track orders. Was able to pick this up in a short amount of time as was always interested in how different software systems worked. Also developed my skills using office 365 excel program as it was used to look up stock and check the amount that was coming in est.
- Gained inventory management skills as I had hands-on experience managing inventory systems, tracking stock levels, and ensuring accurate records of incoming and outgoing products while working in the chilled department.
- Also further developed problem solving skills as it was demonstrated when I gained the ability to identify and resolve issues such as incorrect stock entries or a range of discrepancies that occurred due to human error by the stock checkers in the warehouse, so rectified this on the system, ensuring smooth warehouse operations.
- I also developed strong data entry skills by inputting stock information into the system and also having to replenish and move stock to different locations in the warehouse, maintaining high accuracy and minimizing errors.
- I further developed my attention to detail skills as I ensured that product details, quantities, and barcodes were correct as I had to prevent errors in inventory tracking and stock allocation, while I worked in the chilled department, because the stock was being sent to a range of different stores and I had to make sure that the customers were satisfied and everything ordered was delivered or replaced which also furthered my problem solving skills.
- I also interacted with internal teams and external suppliers to address stock-related concerns, ensuring customer needs were met effectively. As I emailed the suppliers daily informing the amount of stock that was received and notified them of any shortages through paperwork that was scanned and emailed to them.
Waiter, Bartender
Parim Agency
12.2022 - 09.2023
- I had experience working as a waiter at various events, such as high profile business, networking and social events such as red carpets etc
- I gained customer service excellence with the service I provided as I had the ability to provide top-tier service in high-pressure environments, ensuring client satisfaction and would make them feel at ease and pleased with my service.
- Being a waiter was fast paced and I was to follow a certain order to make sure it was ran smoothly so I gained skills in doing tasks at a high standard but also efficiently I also had to multitask a number of times as I managed serving food, drinks, and assisting with guest requests simultaneously without compromising quality of service. I also ensured accuracy in service, presentation, and timing, especially for high-profile guests with specific needs as I had to pay attention to detail.
- I further developed strong communication skills while interacting with executives, business professionals, and VIP clients at their tables. I also gained sales skills as I utilized sales techniques to suggest high-end beverages or additional services, which in turn helped boosting event satisfaction.
Laser Tag Marshall
Bunker 51
07.2021 - 01.2023
- I worked at Bunker 51 (Paintball and Laser tag site) running laser tag for customers.
- I can clearly and effectively communicate instructions as during my period working at Bunker 51 I gained a range of skills such as developing strong communication skills as I had to explain how the different games worked and the health and safety rules that were in place as they played laser tag.
- I furthered my leadership skills as I was given a responsibility to watch on and look after children as young as five, as laser tag is usually played by teenagers and children so it was my responsibility to make sure everyone was having fun but also abiding by the health and safety rules while they played the games.
- When an issue arose, such as the computer system malfunctioning which caused the games to stop and left customers confused and annoyed, I made sure I took initiative quickly and informed them that it would be resolved as soon as possible and for the inconvenience they would receive an extra game, which further developed my problem solving skills.
- I also gained a strong sense of teamwork at bunker 51 as I maintained steady communications with fellow paintball and laser tag team members on a walkie talkie for seamless operations across the site which in turn made the site run smoothly with few issues ever occurring.
Education
GCSE - 7 GCSES, 6 English Literature, 5 English Language, 5 Math's, 6-5 Double Science, M2 Business, 5 Citizenship
Woolwich Polytechnic School For Boys
LondonSkills
- Attention to Detail : Ensured that product details, quantities, and codes were correctly entered, preventing errors in inventory tracking and stock allocation
- Professional Communication : Developed strong communication skills while interacting with executives, business professionals, and VIP clients Also communicated clearly with players, explaining rules, offering tips, and providing guidance during games to enhance player experience
- Problem-Solving : Demonstrated ability to identify and resolve issues such as incorrect stock entries or discrepancies in the system, ensuring smooth warehouse operations Also showed problem solving skills working at Bunker 51 as any issues that arose were addressed during gameplay, such as equipment malfunctions or player behaviour, ensuring minimal disruption
- Multitasking : Juggled multiple tasks simultaneously, such as monitoring gameplay, tracking scores, and assisting customers with equipment issues
- Time Management : Efficiently managed administrative tasks, balancing stock management with other responsibilities to maintain a smooth warehouse operation Also efficiently managed game schedules, ensuring games started and ended on time, and players rotated in a timely manner
Custom
Available upon request
Timeline
Administration clerk
Booker Group Ltd
06.2024 - Current
Waiter, Bartender
Parim Agency
12.2022 - 09.2023
Laser Tag Marshall
Bunker 51
07.2021 - 01.2023
GCSE - 7 GCSES, 6 English Literature, 5 English Language, 5 Math's, 6-5 Double Science, M2 Business, 5 Citizenship
Woolwich Polytechnic School For Boys
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