EMMANUEL ALADA

• Defined problem to identify, prioritize and select best alternatives.
• Vast in analyzing and interpreting shipping KPI
• Effective in deploying the following tools and equipments; prism, rodeo, fc research, trouble shooting to achieve 98% CPT compliance
• Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.

• Supported my team lead in improving operations by focusing on reducing DPMO target for NOTO to meet 1.8% world-wide score

•Improved operational efficiency by streamlining processes and implementing time-saving strategies

• Fast-paced stower maintaining safety and quality with 99.98% sort compliance and 92% stow WIP (work in progress) compliance

• Earned the trust of my team lead, manager and fellow associates that moved me to the position of line lead to confirm and take decisions on behalf of team lead for smooth running of operations

• Onboard new hires and guide them to navigate their learning curve
• Trained, mentored and motivated new hires to maximise team productivity.
• I achieved 99% success rate in taking new hires through and completing their training on: safety school, pick to buffer, parallel pick, OB cart training, pick and stage, manual induct, stow by light

•Supervised and motivated a team of 7 to build the company’s sales processes to reach and exceed set goals using and analyzing available data

• Trained new team members by relaying information on company procedures and safety requirements.

• Tracked Sales Representatives Performances and provided needed support to achieve individual/collective sales targets by 100% and over

• Developed and deepened relationship with customers and vendors.

• Analyzed the various operational tools to identify areas of concern.

• Handled customer’s complaint, resolve issues.

• Prepared reports for senior management.

• Developed strong relationships with youth, fostering a supportive and inclusive environment.
• Maintained accurate records of attendance, participation rates, and program outcomes for reporting purposes.
• Enhanced youth engagement by designing and implementing creative programs and events

• Plan and executes skill acquisition programs

• Mentor and onboard youths into functioning in various departments

• Plan a variety of sparks

• Make decision regarding corrections and discipline