Emmanuel Agoye
Summary
Experienced Digital Business Analyst with expertise in IT complex projects, specializing in API development, data migration, and digital transformation. Proven ability to translate business requirements into technical solutions, driving business growth and improving operational efficiency across various industries.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work history
Solution Architect / IT Business Analyst
Signant Health
08.2021 - Current
- Worked with a wide range of clients to design solutions for clinical trials utilizing the organization product portfolio
- Gathered and documented user requirements for clinical trials, reducing project delays by 20%
- Facilitated design meetings, leading to a 15% increase in project approval rates.
- Managed up to five client engagements simultaneously, consistently meeting deadlines and exceeding expectations.
- Created and implemented innovative business solutions to support corporate objectives.
- Worked closely with Technical Services and Verification teams to approve user stories for implementation.
- Created strong relationships with key decision makers as trusted consultant of the company eCOA product line.
IT Business Analyst
ExcelRedstone Ltd
01.2021 - 08.2021
- Spearheaded the design and automation of business processes for diverse clients, resulting in a 30% reduction in manual errors and 20% increase in operational efficiency.
- Conducted in-depth data analysis to identify business trends, helping to formulate strategies that improved productivity by 15%
- Facilitated technical workshops to gather and prioritize client requirements, leading to the successful implementation of process automation for three major clients.
- Conducted technical workshops to gain an understanding of client pain points, as well understand initial requirements
- Used a variety of techniques including MOSCOW to prioritize requirements in order of importance and ensure they meet client expectations
- Developed a detailed business case that contained all information pertaining to business objectives, goals and actual scope of the project
- Engaged all relevant stakeholders across the board, ensuring they were fully aware of the scope of the project and gained their buy in when needed
- Reviewed manual processes within various organizations and designed automation processes to suit business needs
- Collaborated with IT operations to review existing processes needed for business improvement
- Worked in a cross functional team, ensuring agile processes were being enforced and adhered to
Business Analyst
Aspire Insurance Advisers Ltd
01.2017 - 11.2020
- Worked for a global consultancy company supporting with digital transformation initiatives, including website build and design, and mobile app development
- Collaborated with UX/UI teams to create user-centric designs for mobile apps and websites, leading to a 25% increase in user engagement and positive feedback from 90% of clients.
- Led the collection and documentation of business requirements for multiple digital transformation projects, contributing to successful project delivery within budget.
- Conducted feasibility studies and competitor analysis, providing strategic insights that improved business processes and led to a 10% reduction in project costs.
- Worked with the Dev team to identify any blockers and review technical designs
- Worked on Jira to manage use cases and user stories
- Created the BRD document to ensure that key benefits were tracked using KPI strategies
- Initiated TOM strategies to support with change transition processes.
Customer service engineer
Telecity group UK
05.2012 - 11.2016
Education
Bachelor of Engineering - Mechanical engineering
Queen Mary University of London
08.2004 - 06.2009
GCSEs - Mathematics, English and Science
Success Tutorial College
06.2002 - 08.2004
Skills
Technical Skills
- Requirement elicitation
- API Development
- Data Migration
- Artificial intelligence
- Robotic process automation
- Use cases/User stories
- Digital transformation
Analytical Skills
- Gap analysis
- Future state analysis
- Process modelling
- Highly analytical
Methodologies
- Agile
- Use Cases/User Stories,
- Requirement Elicitation
Affiliations
- Tech enthusiast
- Problem Solving
- Data Analytics
- Reading
- Gaming
- Travel
Timeline
Solution Architect / IT Business Analyst
Signant Health
08.2021 - Current
IT Business Analyst
ExcelRedstone Ltd
01.2021 - 08.2021
Business Analyst
Aspire Insurance Advisers Ltd
01.2017 - 11.2020
Customer service engineer
Telecity group UK
05.2012 - 11.2016
Bachelor of Engineering - Mechanical engineering
Queen Mary University of London
08.2004 - 06.2009
GCSEs - Mathematics, English and Science
Success Tutorial College
06.2002 - 08.2004
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