Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Emmanuel Acquah

Broadstairs,kent

Summary

Detail-oriented professional with expertise in CCTV monitoring, customer service, and technical report writing. Demonstrates strong communication and interpersonal skills, ensuring effective collaboration and client satisfaction. Proficient in equipment maintenance and adept at delivering accurate technical documentation. Committed to leveraging core competencies to support organisational goals and enhance operational efficiency.

Skilled Security Officer with knack for maintaining safe and secure environments. Successfully managed diverse security challenges by swiftly assessing situations and implementing appropriate measures. Known for enhancing site safety, reducing incidents, and building solid relationships with team members and clients.

Knowledgeable about maintaining safety and security in various environments. Strong communication and observational skills, with calm and composed demeanour during emergencies. Ready to use and develop attention to detail, problem-solving, and interpersonal skills in security officer role.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Security officer

Pace security service
Wembley, Brent
05.2024 - Current
  • Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
  • Patrolled premises regularly, contributing to a safe work environment.
  • Maintained order by monitoring CCTV screens and reporting suspicious activities.
  • Provided assistance during fire safety checks, improving overall workplace safety.
  • Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
  • Ensured smooth traffic flow in the car park by directing vehicles efficiently.
  • Trained new members of the security team, raising overall team performance levels.
  • Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
  • Worked in security control room to continuously monitor CCTV feeds.
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
  • Responded to alarms with swiftness, ensuring minimal disruption to operations.
  • Coordinated with other officers on shift changes smoothly and effectively.
  • Completed regular patrols after business hours, preventing intrusions and detecting problems.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.

Security officer

double eye security service
MITCHAM, surrey
01.2024 - 05.2024
  • Ensured smooth traffic flow in the car park by directing vehicles efficiently.
  • Carried out health and safety risk assessments accurately for reducing potential hazards.
  • Managed lost property system effectively, returning items to rightful owners promptly.
  • Upheld strict access controls for ensuring building security.
  • Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
  • Coordinated with other officers on shift changes smoothly and effectively.
  • Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..

Education

Bachelor of Arts - Education

Valley View University
Accra Ghana
07.2011 - 06.2014

Skills

  • CCTV monitoring
  • Customer Service
  • Communication skills
  • Interpersonal communication
  • Equipment Maintenance
  • Technical report writing

Certification

SIA Badge

Bed in Education certificate

First Aid certificate

Timeline

Security officer

Pace security service
05.2024 - Current

Security officer

double eye security service
01.2024 - 05.2024

Bachelor of Arts - Education

Valley View University
07.2011 - 06.2014
Emmanuel Acquah