Emma Jane Wouldhave
Hull,East Yorkshire
Summary
Dynamic and dedicated professional with extensive experience in team leadership and community support. Proven track record in managing grassroots football teams, enhancing player skills, and fostering a positive team environment at Sproatley Juniors Football Club. Skilled in client engagement and care plan development, demonstrated through roles at Sure Healthcare and Burlington Healthcare. Adept at performance evaluation, conflict resolution, and strategic thinking, ensuring high standards of conduct and professionalism. Committed to promoting inclusivity and cultural awareness while maintaining health and safety compliance. Career goal: to leverage expertise in youth development and motivational leadership to drive success in community-focused initiatives.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Grass Roots team manager Volunteer
Sproatley Juniors Football Club
Hull, East Riding of Yorkshire
03.2021 - 07.2024
- Organised and oversaw training sessions, focusing on skill enhancement, physical fitness, and tactical knowledge.
- Ran drills and practices to help athletes develop and improve sports skill levels.
- Led pre-match warm-up and stretching routines and post-game cool-downs for muscle conditioning.
- Managed player selections and line-ups for matches, taking into account form, fitness, and strategic considerations.
- Conducted regular performance evaluations for each player, providing constructive feedback and personalised coaching plans.
- Adapted coaching methods to suit diverse player needs, accommodating different learning styles and abilities.
- Built strong relationships with players, understanding their aspirations and concerns, and motivating them towards their goals.
- Fostered a positive and cohesive team environment, promoting sportsmanship, respect, and collaboration amongst players.
- Improved team behaviour by modelling correct actions and instilling discipline.
- Addressed disciplinary issues within the team, maintaining high standards of conduct and professionalism.
- Ensured safety during training sessions, exercises, and equipment usage to prevent sports injuries and facility damage.
- Maintained up-to-date knowledge of football regulations, coaching techniques, and innovations in sports science.
- Assisted in the recruitment and development of young talents, shaping the future prospects of the club.
- Imparted discipline and collaborated with team members to ensure excellent performance.
- Championed inclusivity, offering something for everyone with a balanced mix of events and activities.
- Checked equipment and monitored common areas to ensure organisation and proper upkeep.
- Organised and maintained supplies in a neat and accessible manner to facilitate training., equipment and facilities in neat, organised and performance-oriented fashion.
- Inspected inventory levels of supplies to ensure adequate stock for training sessions. and placed new orders, keeping levels balanced between expected demand and budget targets.
- Developed and managed budgets to align expenses with financial targets.
- Managed detailed programme records, including forms, reports and permission sheets.
- Maintained accurate statistics, records and results of game seasons.
- Addressed guest complaints regarding equipment, classes, or policies, enhancing customer loyalty through effective resolution.
- Applied evaluation techniques and personal knowledge to assess abilities and assign players to correct positions.
Community Support Worker
Sure Healthcare
Hull, East Yorkshire
09.2019 - 02.2020
- Provided emotional support and practical assistance to individuals with disabilities, enhancing their quality of life.
- Developed personalised care plans in collaboration with healthcare professionals, tailored to each client's needs and preferences.
- Assisted clients with essential daily living tasks such as bathing, grooming, and dressing to promote independence.
- Assisted clients with personal care tasks, preserving dignity and promoting independence.
- Completed daily routines and exercises with clients, in order to improve health, mobility and wellbeing.
- Organised activities and exercises to support physical and mental well-being, maintaining a healthy lifestyle.
- Conducted home visits to deliver personalised care and support for individuals requiring assistance with daily activities. and cared for those requiring assistance with care and mobility.
- Established trust and rapport with clients, serving as a reliable point of contact for concerns and queries.
- Maintained strong client relationships through diligent task completion and attentive support during visits.
- Administered medication according to prescribed guidelines, maintaining accurate records to comply with regulatory standards.
- Compiled detailed reports and case notes to document interactions and interventions, supporting continuous care improvement.
- Used hoisting machines to transport those with limited mobility in and out of bed.
- Assisted with general housekeeping tasks during visits, including hoovering, bathroom sanitising and dusting.
- Assisted with financial tasks, including paying bills and collecting shopping as needed.
- Swept, vacuumed, and scrubbed floors and countertops to eliminate stains, litter, and obstructions, and remove dust and dander.
Community Healthcare Support Worker
Burlington Healthcare
Bridlington, East Yorkshire
07.2018 - 08.2019
- Provided personal care, including washing and dressing patients, while ensuring dignity and respect throughout the process.
- Supported patients with day-to-day activities including shopping, cleaning and meal preparation.
- Provided emotional support and guidance to service users dealing with long-term illnesses, enhancing their quality of life.
- Worked collaboratively with patients and families to set up and deliver kind, compassionate care in line with specific needs.
- Advocated for patient rights and access to healthcare services, bridging gaps in the healthcare system.
- Maintained accurate records of service users' interactions and outcomes to inform continuous improvement in care delivery.
- Assessed care levels received by patients during visits, ensuring adherence to quality and safety standards within specified frameworks.
- Delivered culturally sensitive care, respecting the diversity within the community.
- Practised confidentiality, equality and diversity policies to comply with professional practice standards and legislation.
- Ensured safety by correctly wearing personal protective equipment while interacting with service users. to appropriately protect the service user, self, and other staff at all times.
- Attended regular training and development programmes to ensure optimal care and support provisions.
- Trained in emergency first aid and provided immediate care in community emergencies until professional help arrived.
- Used exceptional communication and relationship-building abilities to deliver first-class compassionate support.
- Offered support and assistance to individuals and families in accessing health and social services.
Education
Bachelor of Arts - Health and Social Care
The Open University
Milton Keynes, 01-2029
GCSEs - GCSE Maths and English
East Riding College
Bridlington, ERY01-2022
Certificate of Higher Education - Access to Higher Education Health, Social Care and Social Work
East Riding College
Bridlington, ERY01-2022
Skills
- Client engagement
- Performance evaluation
- Care planning
- Relationship management
- Conflict resolution
- Health and safety compliance
- Working with children
- Motivating players
- Customer service management
- First aid certification
- Clear communication
- Inspiring confidence
- Safety awareness
- Time-management
- Decision making
- Leadership excellence
- Active listening
- Team Leadership
- Effective communication
- Team-management
- Technical troubleshooting
- Written communication
- Attention to Detail
- Youth development
- Computer literacy
- Risk Management
- Goal setting
- Time efficiency
- First Aid certification
- Emergency response
- Performance tracking
- Self-motivation
- Risk Assessment
- Critical-thinking
- Pressure management
- Motivational leadership
- Stress management
- Nutritional planning
- Strategic thinking
Certification
- Fire Training certified
- Food Hygiene
- Health and Safety
- Infection Control
- Moving and Handling
- Dementia and Alzheimer's awareness
- Safeguarding
- Full first aid
Hobbies and interests
- I love reading
- Spending time in the countryside or by the beach
- I practice meditation and relaxation
- I love going out on the motorbikes when I am able
- I love to take my children to watch football and rugby
Timeline
Grass Roots team manager Volunteer
Sproatley Juniors Football Club
03.2021 - 07.2024
Community Support Worker
Sure Healthcare
09.2019 - 02.2020
Community Healthcare Support Worker
Burlington Healthcare
07.2018 - 08.2019
Bachelor of Arts - Health and Social Care
The Open University
GCSEs - GCSE Maths and English
East Riding College
Certificate of Higher Education - Access to Higher Education Health, Social Care and Social Work
East Riding College