Summary
Overview
Work history
Education
Skills
ADDITIONAL INFORMATION
Work history
Timeline
Generic

EMMAH GAKUO

Plymouth

Summary

Operations and logistics professional with over 8 years’ experience supporting administrative coordination, stakeholder engagement, and end-to-end operational processes in event across preparation, travel logistics, scheduling, and document management, forwarding, communications, and care environments. Skilled freight Demonstrated ability to coordinate with multiple teams, manage complex schedules, and in support operational and event delivery under tight deadlines. Proven experience supporting cross-functional ensuring compliance, maintaining accurate records, and projects. Seeking an Events Support Officer role to contribute to Start Network’s global events and operations initiatives.

Overview

11
11
years of professional experience

Work history

Events support officer

Start Network
London, United Kingdom
04.2026 - 07.2026
  • Facilitated team collaboration by coordinating meetings and events.
  • Adapted quickly to changing environments whilst maintaining high work standards.
  • Coordinated meeting, venue and event bookings according to business needs.
  • Managed workflow to continuously exceed quality service goals.

Support worker

Lifeways community
Plymouth
03.2025 - 04.2026
  • Delivered person-centred care and managed daily schedules, ensuring continuity of support.
  • Coordinated with teams and external stakeholders to manage caseloads and handovers.
  • Maintained accurate records, risk assessments and compliance documentation.

Agency work

Next Generation Nursing & Care
Plymouth
01.2025 - 04.2026
  • Provided flexible frontline care across agency shifts, adapting quickly to changing rosters and covering staffing needs at short notice; documented handovers, incidents and compliance records; demonstrated reliable time management and stakeholder communication skills transferable to event logistics.

Maternity transition

N/A
10.2024 - 12.2024

After my 1st born i needed to plan accordingly onchildcare took some off for the same

Support Worker

Lifeways Community Care
Plymouth
04.2023 - 09.2024
  • Coordinated daily schedules, activities, and risk assessments for service users.
  • Maintained accurate compliance records and documentation under regulatory requirements.
  • Developed strong organisational, communication, and problem-solving skills transferable to event and operations coordination.

Office Manager

Box Back Ltd
Nairobi
08.2020 - 11.2022
  • Coordinated daily operational workflows and schedules across multiple teams and stakeholders.
  • Supported shipment preparation and scheduling, including liaising with shipping lines, transport providers, and clearing agents.
  • Implemented digital filing and tracking systems improving operational efficiency and reporting.
  • Supervised administrative staff and delegated tasks to ensure smooth workflow and project completion.
  • Managed documentation, reporting, and compliance for complex operations — transferable to event logistics and administration.
  • Key Achievements:
  • Introduced tracking and filing processes that improved workflow efficiency and document accessibility.
  • Coordinated multi-stakeholder schedules supporting timely operations across multiple locations.

Customer Service Executive

Box Back Ltd
Nairobi
06.2018 - 08.2020
  • Coordinated operational schedules and ensured timely completion of workflows.
  • Liaised with multiple stakeholders to support seamless operations.
  • Maintained accurate operational records and monitored processes through digital systems.

Public relations officer

Rexe Roofing Ltd
05.2016 - 04.2018
  • Supported public awareness campaigns, organisational communications, and event coordination.
  • Managed materials, reporting, and stakeholder communications for events and campaigns.
  • Developed skills in multi-stakeholder coordination and administrative support for projects.

Office Administrator / Customer Service Representative

Kenya Tourist Board
05.2015 - 04.2016
  • Provided administrative and customer support to teams and external stakeholders.
  • Prepared reports, maintained records, and coordinated internal and external communications.

Education

Diploma - Journalism and Communications

Mount Kenya University
Kenya

Skills

  • Event & Operations Coordination
  • Event Scheduling, Planning & Logistics Support
  • Administration & Documentation
  • Record-Keeping & File Management
  • Meeting & Agenda Preparation
  • Reporting & Data Management
  • Process Improvement & Workflow Optimisation
  • Professional Systems & Tools
  • EDI & ERP Systems (Freight & Operational Tracking)
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Digital Documentation & File Management
  • Communication & Client Relations
  • Account & Stakeholder Management
  • Customer Service & Client Liaison
  • Cross-Cultural Communication

ADDITIONAL INFORMATION

  • Full UK Right to Work
  • Available for travel within the UK and overseas for events
  • Flexible to work evenings and weekends as required
  • Strong cross-cultural communication and stakeholder coordination skills

Work history

1 year,2 years,2 years and 3 months,2 years and 4 months,1 year and 6 months,1 year and 4 months,1 year and 5 months,4 months

Timeline

Events support officer

Start Network
04.2026 - 07.2026

Support worker

Lifeways community
03.2025 - 04.2026

Agency work

Next Generation Nursing & Care
01.2025 - 04.2026

Maternity transition

N/A
10.2024 - 12.2024

Support Worker

Lifeways Community Care
04.2023 - 09.2024

Office Manager

Box Back Ltd
08.2020 - 11.2022

Customer Service Executive

Box Back Ltd
06.2018 - 08.2020

Public relations officer

Rexe Roofing Ltd
05.2016 - 04.2018

Office Administrator / Customer Service Representative

Kenya Tourist Board
05.2015 - 04.2016

Diploma - Journalism and Communications

Mount Kenya University
EMMAH GAKUO