Emma Zhang
London
Summary
A natural self-starter and professional with fifteen years of experience in investment banking in Tokyo, Japan and Fintech in UK. A certified IT professional from programming, database and AWS to securities broker and quality control. Strong competencies in strategic leadership. Equipped with hands-on expertise in project management, client facing, operation management, change management, and risk management. Familiar with SDLC, Waterfall and Agile methodologies. Possesses solid business knowledge of financial products and trade flows from front to back office. Pays attention to detail and identifies areas for process improvement. Enthusiastic about continuous learning; trilingual; capable of working with cross-functional teams in a global context to achieve optimal results and meet business objectives
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work history
Program Manager
Bango PLC
Cambridge, Cambridgeshire
10.2022 - Current
- Drove initiatives to support scaled company growth and work cross-functionally to solve challenging problems, and deliver results with the goal of making the organisation more successful.
- Facilitated programme-level discussions and workshops to achieve clear direction on key issues and priorities.
- Identified gaps in expectations in the course of running program and initiated activities and management interventions to challenging problem through open dialogue.
- Aided senior management by collecting and analysing data, generating continuous improvement or corrective action planning.
Subject Matter Expert
Nomura Securities, Co. Ltd
Tokyo, Japan
05.2016 - 10.2021
- Managed different scales of projects and change requirements from business stakeholders, established roadmaps, translated them into technical requirements and collaborated with development teams to implement and deliver the ultimate solution
- Developed strategies to ensure functions and business performance were fit for purpose and to maintain sustainability and stability
- Promoted the use of in-house platform services and APIs to improve Fixed Income trading desks efficiency and reduce errors
- Improved system processes by building tools to monitor system issues and minimise human intervention using Python, SQL, and shell scripts
- Analysed complex issues from multiple applications, communicated with various teams to identify the root causes, implemented and delivered optimal solutions globally
Application Support, Associate
Société Générale Securities
Tokyo, Japan
08.2015 - 04.2016
- Conducted technical and functional support on trading applications used by traders ranging from front office to back office based in both Japan and France
- Analysed production-related queries from traders
- Collaborated with the development team and translated requirements into technical terms to facilitate application development process
Project Manager
Nikko System Solutions Ltd
Tokyo, Japan
04.2010 - 07.2015
- Led big/small projects on equity trading platforms from planning, analysis, budget (hardware, software, and human resource), requirements scope, system design, implementation, end-to-end testing, delivery and maintenance
- Managed multiple projects and identified priorities and dependencies across different departments
- Led projects meetings and scrums for both business and technology domains in ensuring the status of projects
- Wrote complete documentation of environment set-up, development procedure, test automation guidance, and user manual
- Oversaw domestic and international development teams
Developer
Nikko System Solutions, Ltd
Tokyo, Japan
04.2007 - 03.2010
- Developed application of settlement and payment functions
- Met regulatory requirement from JASDEC (Japan Securities Depository Centre) of consolidating computerised stock information in Java, HTML, csh, Perl
Education
MBA - Management
Cranfield School of Management
Cranfield 09.2021 - 09.2022
Master of Science - Engineering
Yokohama National University
JapanBachelor of Education and Human Science - Image Processing
Yokohama National University
JapanSkills
- Communication skills: Proficient in three languages, Chinese, Japanese and English
- Professional Certificates:
February 2022 Lean Six Sigma Green Belt
April 2021 AWS Certified Cloud Practitioner
September 2020 Python3 Certified Engineer
October 2015 Information Technology Infrastructure Library Foundation
April 2011 Java Programming skill level 2
Jun 2011 Oracle Master Bronze DBA 11g
February 2008 Securities Broker Representative License Class 1
November 2007 Fundamental Information Technology
- Technical Skills: Operating system: Solaris, Linux, Windows, macOS
- Database: Oracle, Sybase
- Programming Languages: csh/bash, Perl, Python
Accomplishments
- Managed a project of £2.2M with 42 people in eighteen-month and delivered a solution to revamp a trading platform, including optimisation in operation, procedures, trade flows, task scheduling, OS, and DB upgrade
- Delivered various projects, including introduction of an electronic stock certificate, merge of Tokyo and Osaka Stock Exchanges and introduction of NISA product
- Awarded 2021-2022 Sino-British Leadership Scholarship, alumni-funded Scholarship rewarded in recognition of demonstrative leadership potential for doing business between or in either Britain or China
- Nominated 2022 ESG research project with Channel Capital on ESG related investment and its economic impact, provided extensive research on social impact brought by ESG investment and the latest application in Fintech in offering a data-driven decision-making process
- Nominated 2022 Unilever Innovation Accelerator Competition in developing innovative solutions to challenges to achieve sustainable business growth
Interests
Individual Interests: , Running, hiking, scuba diving and flower arrangement, travelled to more than one hundred cities in forty countries around the world
Volunteering: Took part in the yearly charity run since 2007 organised by the Finance Industry in Tokyo, Japan, to raise funds to support local communities; Participated in DIVE AGAINST DEBRIS to clean the bottom of the ocean in Southeast Asia area
Languages
English
Fluent
Japanese
Native
Chinese (Mandarin)
Native
Timeline
Program Manager
Bango PLC
10.2022 - Current
MBA - Management
Cranfield School of Management
09.2021 - 09.2022
Subject Matter Expert
Nomura Securities, Co. Ltd
05.2016 - 10.2021
Application Support, Associate
Société Générale Securities
08.2015 - 04.2016
Project Manager
Nikko System Solutions Ltd
04.2010 - 07.2015
Developer
Nikko System Solutions, Ltd
04.2007 - 03.2010
Master of Science - Engineering
Yokohama National University
Bachelor of Education and Human Science - Image Processing
Yokohama National University
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