Emma Wright

• Administered medication to safeguard health and wellbeing.
• Taking blood pressure and other statistics
• Keeping the client's home clean and tidy
• Ensuring good sleep hygiene routine
• Maintaining a daily log of client's condition wellbeing and other note taking
• Communicating with client's family on the phone, as well as directly
• Holistic, person - centred approach which is subject to change, depending on their needs.
• Monitored and evaluated patients' health, wellbeing and progress to mitigate potential health risks.

• Facilitating a Summer School , open to 4 - 12 year olds in the locale of Runcorn.
• Provision was specialised towards those with additional SEN needs, or disadvantaged.
• Greeting all children and young people who arrive to the session, welcoming newcomers who may be shy.
• Responding to parents, answering enquiries and provided information regarding childcare program.
• Safeguarding children indoors and outdoors and ensuring a ratio of 1:5 at all times.
• Supporting Tutors & Guests with their planned activity and arranging classroom accordingly.
• 1-2-1 Support for children with SEND needs to access activities
• Monitoring for health conditions and food allergies
• Preparation of nutritionally balanced meals and snacks
• Designing and leading activities indoors and outdoors, including Arts & Crafts, exploring nature and sustainability practices.
• Consideration for Sensory needs and the use of tactile play, to engage and calm learners.
• Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.

• Volunteering at an ‘Outstanding' rated school in Widnes
• Established effective classroom routines by providing high-quality practical support to teaching staff.
• Encouraging self-solve methods, for pupils to be more independent learners
• Provided reading sessions and wrote entries in Pupil's diary
• Monitor individual pupil responses to learning objectives, accurately recording progress and achievement
• Support the teacher with behaviour and classroom management, in adherence with code of conduct
• Aid in conflict resolution, between pupils and encourage taking responsibility
• Preparation of resources and materials in advance of a lesson
• Chaperoning off-site visits, such as to the local Swimming pool and to another school
• Being available for meetings with other Teaching Staff and Senior Lead Team
• Key Achievements
• Planning, delivery and review of my own
• Numeracy and Literacy lessons, to smaller groups of children
• Taking part in ELSA sessions, which were focused on emotional literacy and self awareness.
• Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
• Prepared engaging, effective learning materials to boost stimulation and encourage further academic interest.

• Direct Debits & General Enquiries Inbound.
• Taking Meter Readings, release of bills and statements.
• Explaining customer's consumption and offering advice on how to reduce their energy usage.
• Consistent compliance with GDPR.
• Recognising Clientele that qualify for the Priority Service Register.
• Leading my Department in negotiations with new customers from an ex- supplier, post liquidation.
• Dealing with highly challenging calls and providing resolution for thousands of customers.
• Increased revenue through upselling and consistent contract renewals.

9 Modules Completed as part of Portfolio

3 Observations

Safeguarding in Work, School & Life

Equality & Diversity