Emma Whybrow
Summary
I am currently an MSc Speech and Language student, I will qualify in June 2025, While studying I am registered with the RCSLT under a student registration. I have many transferable skills that I bring. I am a skilled professional with a strong foundation in communication, collaboration, and problem-solving. I have experience and am practised at supporting vulnerable people and working with SEN children and young adults. I demonstrate a person-centred approach, adapting interventions to meet diverse client needs while maintaining a high level of autonomy in managing caseloads and prioritising appointments. I am proficient in fostering collaborative relationships with families and professionals, delivering training, therapy and recommendations. Ability to engage empathetically with individuals from various cultural and economic backgrounds. Ability to use autonomy and manage my time and diary well whilst recognising professional limitations. Commitment to accountability, integrity, and continuous CPD taking responsibility to increase my learning in my own time. Commitment to ensure delivery of evidenced based practice by remaining up to date with new approaches and research.
Overview
8
8
years of professional experience
Work history
Speech and Language Therapy assistant practitioner
Medway Community Healthcare
Strood, Kent
01.2021 - 08.2023
- Recorded all progress and interactions on NHS clinic notes using RIO.
- Completed all statutory and mandatory training.
- I have led small groups and one-to-one sessions, carrying out individual therapy blocks, adapting therapy interventions in order to meet students levels of engagement.
- Using alternative and augmentative communication and supporting families to adopt and embed strategies.
- Monitoring of student progress, measured according to goals set by SLT therapists, stepping up and down to adjust targets as needed.
- Managed own diary with a high level of autonomy, prioritising children to be seen for blocks of therapy.
- Delivered training to SEN staff in order to support childrens targets within school.
- Delivered online interventions and parent meetings via ACCURX.
- r
TEAM Manager
Five Acre Wood School
Maidstone, Kent
02.2016 - 12.2020
- Provided leadership to maintain high levels of team performance and satisfaction.
- Supporting SEN children and young adults with communication and behaviour.
- Supporting collaboration of various professionals to ensure peerson centered outcomes for looked after children.
- Engaging with virtual schools kent (VSK) to support education process.
- Chaired social services meetings for pupils including but not limited to CIN, CLA, PEP meetings.
- Referring families to social services and early help for support
- Supporting class teachers and covering for teaching assistants.
- Creating social events to support team building between home and school.
- ensuring Covid compliance of social distancing
- Delegated responsibilities efficiently amongst team members.
- Attended Child protection meetings as designated safeguarding lead.
- Achieved higher team efficiency with regular training and mentoring sessions including bereavement training, communication training and family support workshops.
- Supported families with behaviour management plans and filling in forms to access further support.
- Supported teachers and parents to act as a mediator when needed.
- Representing traveller families and enabling those who struggle to communcate to have a voice.
- Advocating for families and empowering them to make positive change.
- carried out total pay contribution review meetings for family liaison workers.
Medway Winter NIght Shelter Cook
Volunteer role
Medway Churches Together, Kent
01.2016 - 01.2019
- Catering for approximately 25 homeless men and women during the month of January to support homeless community.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
- Prepared fresh, enjoyable and healthy dinners for guests.
- Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.
- Ensuring budget was adhered to.
- Catering to vegetarian and vegan guests and volunteer staff.
- Ensuring guests were not left alone in kitchen areas and maintaining personal safety
- Supporting guests to remain sober not use drugs during their stay.
- Engaging in conversation and supporting social activities with guests.
Customer service representative
Marks and Spencer
Aylesford, Kent
06.2015 - 02.2017
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes and processed refunds.
- Took payment for customers credit and store cards.
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Supported recruitment by taking part in role play interviews.
- Handled phone enquiries with consistent great customer service.
- Taking customer orders for food service, collecting and processing customer orders.
- Re-stocking and displaying promotional items to improve sales.
Education
Master of Science - Speech and Language
Canterbury Christ Church University
Canterbury 09.2023 -
Bachelor of Arts - English Language and Literature
The Open University
Milton Keynes 09.2018 - 06.2023
GCSEs - mathematics
Rochester Adult Education Centre
Rochester 09.2002 - 06.2003
Higher National Diploma - Art and Design
Kent Institue of Art and Design
Canterbury 09.1993 - 06.1995
B-Tec First Diploma - Art and Design
South Kent College
Dover, Kent 09.1992 - 06.1993
GCSEs - Art- A, English-C, Graphics-C, English LIterature-C,
Walderslade High School For Girls
Chatham, Kent 09.1987 - 06.1992
Skills
- Strong communication skills and ability to deliver sensitive information
- Patient-centred approach and keen ability to adapt interventions to client needs
- working at a high level orf autonomy, able to manage caseload and prioitise appointments
- Ability to foster and develop collaborative relationships with families and professionals
- Ability to deliver training and recommendations
- Good organisation and time management skills
- Ability to engage with various people using empathy and flexibility
- I am a creative thinker and natural problem solver
- Enjoyment of learning with growth mindset attitutude
- upholding a strong sense of candour, showing accountability and integrity
- Client confidentiality
- Great computer literacy and ability to use Word, Excel, Powerpoint
Additional training completed- SCERTS, Mouth care Matters, Dementia Training
Affiliations
- Art and painting.
- Writing and reading.
- Singing and going to Church
Timeline
Master of Science - Speech and Language
Canterbury Christ Church University
09.2023 -
Speech and Language Therapy assistant practitioner
Medway Community Healthcare
01.2021 - 08.2023
Bachelor of Arts - English Language and Literature
The Open University
09.2018 - 06.2023
TEAM Manager
Five Acre Wood School
02.2016 - 12.2020
Medway Winter NIght Shelter Cook
Volunteer role
01.2016 - 01.2019
Customer service representative
Marks and Spencer
06.2015 - 02.2017
GCSEs - mathematics
Rochester Adult Education Centre
09.2002 - 06.2003
Higher National Diploma - Art and Design
Kent Institue of Art and Design
09.1993 - 06.1995
B-Tec First Diploma - Art and Design
South Kent College
09.1992 - 06.1993
GCSEs - Art- A, English-C, Graphics-C, English LIterature-C,
Walderslade High School For Girls
09.1987 - 06.1992
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