Emma Whichello

Assisting manager in generating income for the hospice by following daily goals, financial targets and strategies.

Supervising volunteers.

Stock processing, pricing and merchandising.

Addressing customer needs with sales and donations.

Building customer relationships for repeat business.

Cash handling and cashing up at close of business.

Completing administration for health and safety.

Answering e-mails and phone enquiries.

Processed and merchandised stock.

Served customers and took in donations.

Acted as Key holder and supervisor on occasions when Manager and Sales Assistant were unable to be present.

During this period of time I took care of both my parents.

I nursed my mother whilst she was terminally ill with ovarian cancer.

My father also became ill during her last months with prostate cancer and heart disease, and needed day to day assistance.

I took care of them and maintained the running of their home until both had passed away.

Customer Service in person and over the phone.

Merchandising and general housekeeping.

Cash handling and cashing up.

Customer service in person and over the phone.

Stock rotation and following floor plans.

General housekeeping and cash handling.