Emma Wells
Gorleston-on-Sea,Norfolk
Summary
Sales Assistant with expertise in customer engagement and sales enhancement, recognized for creating impactful shopping experiences that foster customer loyalty. Demonstrated ability in upselling, inventory management, and visual merchandising, contributing to a vibrant and profitable retail atmosphere. Committed to driving sales and enhancing customer satisfaction through exceptional service. Proven skills in maintaining operational standards and supporting team success.
Overview
6
6
years of professional experience
Work history
Sales Assistant
Superdrug
Norwich, Norfolk
07.2023 - 12.2023
- Responsible for a wide range of retail activities, including customer service, stock replenishment, and general support.
Sales Assistant
The Range
Norwich, Norfolk
11.2022 - 08.2023
- Involved in all aspects of retail support including serving customers, stocking shelves, instore ordering and managing transactions.
Marshall
Covid Test Site Marshalling Vehicles
04.2020 - 02.2022
- This was a hugely responsible position which included dealing with members of the public in a professional and sensitive manner.
- My duties included -
- Making test kits
- Scanning completed tests
- Communicating with others via radio
- Cleaning to a very high standard
Customer Assistant
Smyths Toys
11.2020 - 12.2020
- This job entailed a wide variety of tasks including working on the till, stacking shelves, general cleaning and responding to customer enquiries.
Sales Assistant
Poundland
01.2018 - 12.2019
- Company Overview: Norwich
- My remit included a wide range of tasks including working on the checkout, stock replenishment and ensuring the best possible experience for our customers.
- Norwich
Education
NVQ Level 1 - Health & Social Care
Paston College
Norwich GCSE - English, Maths, Double Science, History, Geography, Food Technology, Child Development
Stalham High School
Norwich 2003
Skills
- Customer service
- Teamwork
- Calm under pressure
- Attention to detail
- Public interaction
- Customer support
- Time management
- Clear communication
- Confident communicator
gaps in Employment
- 2004-2018 i was starting my family and bringing up my children until my youngest was 4 years old, i was also helping out at a local Cafe
- Dec 2019 - Nov 2020 was looking for work
- Feb 2022 - Nov 2022 was looking for work, was also looking after an elderly neighbour
- Dec 2023 - to present i have been out of work due to ill health and had Surgery i am now ready to return back to work
Timeline
Sales Assistant
Superdrug
07.2023 - 12.2023
Sales Assistant
The Range
11.2022 - 08.2023
Customer Assistant
Smyths Toys
11.2020 - 12.2020
Marshall
Covid Test Site Marshalling Vehicles
04.2020 - 02.2022
Sales Assistant
Poundland
01.2018 - 12.2019
NVQ Level 1 - Health & Social Care
Paston College
GCSE - English, Maths, Double Science, History, Geography, Food Technology, Child Development
Stalham High School