Emma Turner
Marple,United Kingdom
Summary
Results-driven professional with a reliable and trustworthy nature, offering expertise in inventory management, quality assurance, and database administration. Adept at maintaining office records with exceptional attention to detail and proficiency in the Microsoft Office suite. Demonstrates strong leadership, communication skills, and resourcefulness while excelling under pressure to deliver organisational goals. Skilled in problem-solving, organisation, prioritisation, and records management with a focus on achieving high-quality outcomes. Committed to leveraging these competencies to contribute effectively to organisational success.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work history
People and Admin/Service Team Leaer
Asda
Marple, Stockport
11.2016 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Oversaw daily operations to achieve high productivity levels.
- Compiled data for detailed personnel records, ensuring legal compliance.
- Oversaw HR-related documentation, ensuring correct storage and accessibility when required.
- Coordinated recruitment processes to attract high-quality candidates.
- Communicated interview outcomes with internal and external candidates.
- Logged job applications, interviews and recruitment outcomes in orderly systems.
- Recorded completed staff training for reflection in performance and salary reviews.
Foster carer
Parallel Parents
Stockport, Cheshire
12.2012 - 10.2016
- Coordinated with school staff regarding child's progress, enhancing academic performance.
- Organised weekly educational activities for enhanced learning and development.
- Promoted a positive image of fostering within the community; raising awareness about the importance of foster caring.
- Navigated complex emotional situations with empathy and patience, aiding in conflict resolution.
Office Manager
Brays Furniture
Stockport, Cheshire
08.2006 - 12.2012
- Tracked inventory levels of office supplies, preventing stock shortages.
- Prepared detailed reports for senior management's strategic planning.
- Managed supplier relationships to secure best pricing and service delivery.
- Performed regular audits on company expenditures, identifying potential cost-saving opportunities.
- Improved office efficiency by streamlining administrative procedures.
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Ensured smooth day-to-day operations with diligent oversight of office tasks.
- Maintained company records in compliance with legal requirements.
- Organised staff holiday schedules without disrupting workflow continuity.
- Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Processed invoices and purchase orders with high attention to detail.
- Managed database to maintain updated records and accuracy.
Education
BTEC National Diploma - Child Care and Develpoment
Stockport College
Stockport 09.1991 - 07.1993
GCSEs - English, Mathematics, Geography, German, Biology, Chemistry, IT
Marple Hall High School
Marple 09.1985 - 06.1990
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Leadership
- Resourcefulness
- Inventory management
- Quality Assurance
- Reliable and trustworthy nature
- Microsoft office suite proficiency
- Attention to Detail
- Maintaining office records
- Results-driven
- Organisation and prioritisation
- Written and verbal communication
- Telephone etiquette
- Records management
- Database administration
Affiliations
- I enjoy spending time with my family, cooking, reading, going to the cinema and swimming.
Timeline
People and Admin/Service Team Leaer
Asda
11.2016 - Current
Foster carer
Parallel Parents
12.2012 - 10.2016
Office Manager
Brays Furniture
08.2006 - 12.2012
BTEC National Diploma - Child Care and Develpoment
Stockport College
09.1991 - 07.1993
GCSEs - English, Mathematics, Geography, German, Biology, Chemistry, IT
Marple Hall High School
09.1985 - 06.1990