Emma Toose

• Instructed new recruits on practical skills and protocols, enhancing team efficiency.
• Manage/treat patient’s chronic health problems with pathways utilised as appropriate.
• Advocate for patients who need support in decision making to aid in making an informed decision.
• Provided vital sign monitoring during transport to stabilise critical patients.
• Ensured rapid and accurate patient assessment to improve outcomes.
• Demonstrated excellent decision-making under pressure, saving lives.
• Collaborated with police and fire services during major incidents for coordinated efforts.
• Communicated compassionately with distressed relatives to alleviate anxiety levels.
• Conducted staff training sessions to enhance skills and knowledge.
• Liaised effectively with other healthcare professionals ensuring comprehensive patient coverage during complex cases.
• Participated actively in continuous professional development activities staying updated on latest paramedic practices.
• Managed critical trauma cases by swiftly applying suitable medical interventions.
• Demonstrated competent use of advanced life support equipment; contributing to improved patient outcomes.
• Maintained accurate patient records, contributing towards the provision of seamless healthcare services.
• Maintained cleanliness and sanitation within the ambulance and work setting, limiting risk of infection transmission.
• Upheld professional standards of practice in compliance with local health regulations and laws.
• Provided emotional support to patients' families during distressing events, fostering a supportive environment for recovery.
• Executed well-informed critical decision making in high-pressure situations.
• Acquired informed consent before administering treatments or interventions.
• Documented decisions to modify or cease treatment with strong accountability.
• Assessed situation severity of emergent medical incidents and delivered appropriate care.

Managing incoming calls from existing customers and assisting with loan consolidation options

Responsible for the day to day running of the Ski Centre including accountability for stock and ordering new when required, daily financial takings, business plans, recruiting and interviewing of new staff.

As Head of Ski School I organised, ran and coached Ski Instructor Programmes, I coached and taught customers of all levels from beginners to racers and across a range of ages. Class sizes would vary from one to one to group sessions.