Emma Sutton
Senior Property Consultant
Cheshire
Summary
Professional Summary
A driven and results-oriented professional with a robust history of exceeding targets and delivering exceptional outcomes. I leverage my expertise to create outstanding client experiences while consistently surpassing objectives. My enthusiasm for fostering strong client relationships, combined with a keen understanding of market dynamics, enables me to be a significant asset in any industry, effectively driving success and promoting sustainable growth.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
Work History
Senior Property Consultant
Whitegates Estate Agents
1 2020 - Current
- Achieved three promotions, progressing from Sales Negotiator to Senior Property Consultant.
- Played a key role in maintaining the company's position as a market leader by sustaining a high conversion rate of market appraisals and consistently surpassing performance benchmarks.
- Consistently demonstrated expertise in valuing residential and commercial properties, effectively driving client engagement, and significantly enhancing market presence through the strategic promotion of private treaty sales and modern method auction sales.
- Drove business growth by increasing fees, extending contract durations, and leveraging the company's strong reputation.
- Served as the lead valuer for the branch, focusing on new business development while upskilling staff in their respective roles.
- Delivered accurate property valuations, building trust through reliable market insights and strengthening client relationships.
- Achieved high client satisfaction by providing exceptional service, clear communication, and timely updates throughout the property buying and selling process.
- Tailored presentations to meet client expectations, facilitating successful property sales through effective negotiations with buyers and vendors.
- Mentored and trained staff on day-to-day tasks and client management, improving team performance and overall results.
- Oversaw client relations to ensure exceptional service delivery and satisfaction.
- Consistently exceeded sales targets through strategic planning, effective communication, and diligent follow-up.
- Generated significant referral business through outstanding client service and relationship-building efforts.
- Curated innovative marketing materials to showcase high-value properties, boosting visibility, and attracting potential buyers.
- Conducted daily team meetings to align on client expectations and develop a comprehensive plan for the day's activities, leading to increased productivity and successful project outcomes.
Assistant Events Manager
BEST WESTERN Manor House Hotel
02.2014 - 04.2016
- Collaborated with clients to understand their event requirements, preferences, and expectations
- Planned and coordinated all aspects of weddings, functions, and conferences, including catering, décor, entertainment, and logistics
- Managed client relationships and negotiating contracts to secure services within budgetary constraints
- Supervised event setup, execution, and breakdown, ensuring smooth operations and timely resolution of any issues
- Created and maintained staff schedules for events, ensuring adequate coverage and efficient utilisation of resources
- Assisted in the recruitment process for event staff, including reviewing applications and conducting interviews.
Conference and Events organiser
Wychwood Park Hotel
10.2012 - 01.2014
Education
GCSE -
Sir William Stanier High School
09.2005 - 09.2010
International Experience
May 2016 - September 2019
BTEC Diploma - Business and Administration
South Cheshire College
09.2010 - 09.2012
Skills
- Negotiation Abilities: Demonstrated strong negotiation skills to reach mutually beneficial agreements and resolve disputes, leading to successful outcomes
- Client Relationship Building: Cultivated and maintained strong, lasting relationships with clients, enhancing trust and fostering collaboration
- Time Management: Exhibited exceptional time management skills to efficiently handle multiple tasks, meet deadlines, and maintain the highest quality of work
- Target Driven: Consistently exceeded targets, showcasing a proactive and results-oriented approach to achieving goals
- Team Leadership: Supervised and provided ongoing training for the team, empowering members through strategic guidance and mentorship, resulting in notable improvements in productivity and enhanced client satisfaction
- Sales Strategy Development: Implemented effective sales strategies that resonated with the team, resulting in increased sales and improved overall performance
Timeline
Assistant Events Manager
BEST WESTERN Manor House Hotel
02.2014 - 04.2016
Conference and Events organiser
Wychwood Park Hotel
10.2012 - 01.2014
BTEC Diploma - Business and Administration
South Cheshire College
09.2010 - 09.2012
GCSE -
Sir William Stanier High School
09.2005 - 09.2010
Senior Property Consultant
Whitegates Estate Agents
1 2020 - Current
International Experience
May 2016 - September 2019
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