Summary
Overview
Work history
Education
Skills
Timeline
Generic

emma surman

Bracknell,United Kingdom

Summary

A detail-oriented professional with expertise in invoicing and billing, task flexibility, and data entry proficiency. Adept at managing customer relationships and ensuring GDPR compliance. Possesses basic HTML skills, patience, and diplomacy.

Organised and proactive, known for exceptional communication and time management skills, along with strong problem-solving abilities. Proficient in coordinating schedules and managing correspondence, ensuring seamless workflow and high productivity. Ready to contribute to operational success and support team efficiency in the role.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work history

Personal administrative assistant

T g williams electrical ltd
Bracknell , Berkshire
09.2020 - Current

Provided exceptional service through professional interactions with clients.

  • Updated company databases with new employee contact information and employment details.
  • Maintained stock levels to prevent shortages in office supplies.
  • Contributed to team objectives by achieving related results as necessary.
  • worked as a team member and indivdually
  • meet deadlines and processed documents

sales assistant

Sally Salon Services
bracknell , bracknell
09.2016 - 01.2017
  • Utilised excellent communication skills to provide detailed product information.
  • Built strong relationships with regular customers for repeat business.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Collaborated effectively with team members to meet sales targets.

Education

level 2 business - business

bracknell and wokingham college
bracknell
09.2009 - 07.2010

level 2 travel and tourism - travel

travel and tourism
Bracknell, Bracknell Forest
09.2010 - 06.2011

Skills

  • Invoicing and billing expertise
  • Task flexibility
  • Data entry proficiency
  • Customer relationship management
  • GDPR compliance knowledge
  • Basic HTML skills
  • Patience and diplomacy

Timeline

Personal administrative assistant

T g williams electrical ltd
09.2020 - Current

sales assistant

Sally Salon Services
09.2016 - 01.2017

level 2 travel and tourism - travel

travel and tourism
09.2010 - 06.2011

level 2 business - business

bracknell and wokingham college
09.2009 - 07.2010
emma surman