emma surman
Bracknell,United Kingdom
Summary
A detail-oriented professional with expertise in invoicing and billing, task flexibility, and data entry proficiency. Adept at managing customer relationships and ensuring GDPR compliance. Possesses basic HTML skills, patience, and diplomacy.
Organised and proactive, known for exceptional communication and time management skills, along with strong problem-solving abilities. Proficient in coordinating schedules and managing correspondence, ensuring seamless workflow and high productivity. Ready to contribute to operational success and support team efficiency in the role.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Personal administrative assistant
T g williams electrical ltd
Bracknell , Berkshire
09.2020 - Current
Provided exceptional service through professional interactions with clients.
- Updated company databases with new employee contact information and employment details.
- Maintained stock levels to prevent shortages in office supplies.
- Contributed to team objectives by achieving related results as necessary.
- worked as a team member and indivdually
- meet deadlines and processed documents
sales assistant
Sally Salon Services
bracknell , bracknell
09.2016 - 01.2017
- Utilised excellent communication skills to provide detailed product information.
- Built strong relationships with regular customers for repeat business.
- Monitored trends in consumer behaviour with keen attention to detail.
- Collaborated effectively with team members to meet sales targets.
Education
level 2 business - business
bracknell and wokingham college
bracknell 09.2009 - 07.2010
level 2 travel and tourism - travel
travel and tourism
Bracknell, Bracknell Forest 09.2010 - 06.2011
Skills
- Invoicing and billing expertise
- Task flexibility
- Data entry proficiency
- Customer relationship management
- GDPR compliance knowledge
- Basic HTML skills
- Patience and diplomacy
Timeline
Personal administrative assistant
T g williams electrical ltd
09.2020 - Current
sales assistant
Sally Salon Services
09.2016 - 01.2017
level 2 travel and tourism - travel
travel and tourism
09.2010 - 06.2011
level 2 business - business
bracknell and wokingham college
09.2009 - 07.2010