Summary
Overview
Work history
Education
Skills
Timeline
Generic

Emma Stoddart

Silloth,Cumbria

Summary

I am friendly and hardworking, I like to

take on challenging new roles.

I am an enthusiastic and loyal worker and am excellent in resolving customers problems.

I like to work both in a team and am equally happy to work alone.

Overview

24
24
years of professional experience

Work history

Cook

Silloth Nursing Home
Silloth, Cumbria
11.2024 - Current
  • Worked closely with my kitchen assistants for efficient kitchen operations.
  • Maintained cleanliness in work areas, upholding high sanitation standards consistently.
  • We have a number of residents with certain dietary requirements. Which I need to keep in mind when preparing food for them such as allergies or health concerns.
  • I place order to try and keep the kitchen fully stocked.
  • Cook nutritious food and puddings also I need to be able to make cakes and biscuits.
  • Time management is extremely important to be able to deliver all meals on time.

Delivery person

Royal mail
Wigton/silloth, Cumbria
11.2011 - 11.2024
  • Sorted mail and parcels in to a frame and found out where mail that wasn't properly address went to.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Organised and sorted mail and parcels in to order when loading the van to make delivery as efficient as possible.
  • Selected most appropriate route, accounting for weather and road closures.
  • Handled delicate items carefully during transit for minimal damage incidents.
  • Completed deliveries within set timelines by planning routes intelligently.
  • Dealt with customer queries effectively, ensuring high level of service quality.
  • Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
  • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.

Fruit and veg Shop assistant

Rena Hornsby
Silloth , Cumbria
07.2010 - 11.2011


  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Guided customers to locate products or alternative items.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Completed restocking swiftly post delivery arrival to ensure immediate product availability.
  • Handle sales.

Chip shop assistant

John's place
Silloth, Cumbria
05.2006 - 07.2010
  • Prepare food, sauces and salads for the day.
  • Serve at the counter and also in the cafe.
  • Provided friendly, courteous service that enhanced overall customer experience.
  • Work as quickly and as efficiently as possible in a busy shop.

Shop assistant

Cumbrian coop
Silloth, Cumbria
03.2002 - 06.2002
  • Built rapport with frequent shoppers to foster loyal customer base.
  • Facilitated smooth checkouts with efficient bagging and wrapping practices.
  • Greeted every customer warmly, promoting friendly atmosphere.
  • Handled cash register efficiently, ensuring accurate transactions.
  • Handled queries regarding products, providing detailed information as necessary.
  • Worked closely with other members of my team.

Education

GCSEs - Health in the community

Health
Silloth
06.2002

GCSEs - English Language

Solway community school
Silloth
06.1989

Skills

  • I am patient and understanding
  • I am very good with people of all ages and backgrounds
  • I am quick to learn and understand anything that is asked of me

Timeline

Cook

Silloth Nursing Home
11.2024 - Current

Delivery person

Royal mail
11.2011 - 11.2024

Fruit and veg Shop assistant

Rena Hornsby
07.2010 - 11.2011

Chip shop assistant

John's place
05.2006 - 07.2010

Shop assistant

Cumbrian coop
03.2002 - 06.2002

GCSEs - Health in the community

Health

GCSEs - English Language

Solway community school
Emma Stoddart