I am an enthusiastic and loyal worker and am excellent in resolving customers problems.
I like to work both in a team and am equally happy to work alone.
Overview
24
24
years of professional experience
Work history
Cook
Silloth Nursing Home
Silloth, Cumbria
11.2024 - Current
Worked closely with my kitchen assistants for efficient kitchen operations.
Maintained cleanliness in work areas, upholding high sanitation standards consistently.
We have a number of residents with certain dietary requirements. Which I need to keep in mind when preparing food for them such as allergies or health concerns.
I place order to try and keep the kitchen fully stocked.
Cook nutritious food and puddings also I need to be able to make cakes and biscuits.
Time management is extremely important to be able to deliver all meals on time.
Delivery person
Royal mail
Wigton/silloth, Cumbria
11.2011 - 11.2024
Sorted mail and parcels in to a frame and found out where mail that wasn't properly address went to.
Utilised hand-held devices to capture, document and communicate proof of delivery.
Organised and sorted mail and parcels in to order when loading the van to make delivery as efficient as possible.
Selected most appropriate route, accounting for weather and road closures.
Handled delicate items carefully during transit for minimal damage incidents.
Completed deliveries within set timelines by planning routes intelligently.
Dealt with customer queries effectively, ensuring high level of service quality.
Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
Fruit and veg Shop assistant
Rena Hornsby
Silloth , Cumbria
07.2010 - 11.2011
Assisted customers with product selection and sales, recommending items to increase transaction value.
Guided customers to locate products or alternative items.
Resolved customer complaints and process issues with proactive problem-solving skills.
Completed restocking swiftly post delivery arrival to ensure immediate product availability.
Handle sales.
Chip shop assistant
John's place
Silloth, Cumbria
05.2006 - 07.2010
Prepare food, sauces and salads for the day.
Serve at the counter and also in the cafe.
Provided friendly, courteous service that enhanced overall customer experience.
Work as quickly and as efficiently as possible in a busy shop.
Shop assistant
Cumbrian coop
Silloth, Cumbria
03.2002 - 06.2002
Built rapport with frequent shoppers to foster loyal customer base.
Facilitated smooth checkouts with efficient bagging and wrapping practices.
Greeted every customer warmly, promoting friendly atmosphere.
Handled cash register efficiently, ensuring accurate transactions.
Handled queries regarding products, providing detailed information as necessary.
Worked closely with other members of my team.
Education
GCSEs - Health in the community
Health
Silloth
06.2002
GCSEs - English Language
Solway community school
Silloth
06.1989
Skills
I am patient and understanding
I am very good with people of all ages and backgrounds
I am quick to learn and understand anything that is asked of me
Certified Nursing Assistant/Certified Medical Technician at Luther Manor Nursing Home/Beth Haven Nursing HomeCertified Nursing Assistant/Certified Medical Technician at Luther Manor Nursing Home/Beth Haven Nursing Home