Emma Speed
Barnsley,South Yorkshire
Summary
Energetic professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs, well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions, experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to deliver projects in timely manner.
Overview
16
16
years of professional experience
2020
2020
years of post-secondary education
Work history
Project manager
Oracle
Remote, Remote
11.2024 - Current
- Led implementation of high-profile projects with budgets around £12 million.
- Achieved successful migration for a well-known client despite challenging circumstances.
- Resolved defects and guided cutover processes to ensure smooth transitions.
- Enhanced team productivity by fostering a positive work environment.
- Established clear performance expectations while developing project objectives.
- Optimised resource allocation through meticulous project scheduling.
- Delivered results of exceptional quality within strict deadlines and budget limits.
- Strengthened stakeholder relationships via regular updates and transparent communication.
Senior Project Manager
Capita
Leeds, Yorkshire
10.2018 - 10.2024
- Managed UK portfolio for Global Client Samsung, overseeing flagship device launches and team onboarding.
- Implemented new systems and processes, liaising with teams in UK, Korea, and Manila.
- Enhanced client relationship by delivering changes efficiently throughout account management.
- Conducted monthly briefings for Samsung executives and Capita management, detailing project updates.
- Defined project scope, resource requirements, and timelines in collaboration with stakeholders across regions.
- Established project structure and operating model to ensure effective delivery of outcomes.
- Led a team of Project Managers and Analysts, providing mentorship and conducting performance reviews.
- Tracked project progress, adjusting workflows proactively to meet deadlines and goals.
- Resolved conflicts between team members promptly, minimising downtime in the workflow.
- Ensured timely completion of tasks with diligent monitoring and follow-ups.
Project Manager
Capita
10.2012 - 10.2018
- Managing a range of new and existing Pensions client projects, including transfer of services, remote access solution, website developments, interface solutions, data cleanse activity, legislative change, new calculation developments and enhancements
- Worked closely with the Sales and Bid Teams, delivering the required information and project governance documentation required to prepare and deliver BIDs to clients
- Production of high-level project and detailed stage plans (outlining the deliverables, activities, tasks, dependencies and timeframes) to be baselined with the Project Board and managed using change control
- Managing multiple expectations, risks, issues and deadlines across a large workload and where delays were identified handling the communication and resolution of the impacts
- Effective communication of all elements of each project to a widely diverse project team across multiple lines of business and hierarchy both internal and external
- Provision of progress reports for all active projects and changes on a weekly and monthly basis.
Business Analyst
Capita
05.2009 - 10.2012
- Responsible for the facilitation of requirements gathering/definition and documentation workshops with Capita and external client
- Responsible for Development Forum Queries, ensuring any gaps in knowledge/development between both parties
- Responsible for producing the supporting work instructions and user reference guides
- Completed a gap analysis using 15 function specifications and 15 requirements documents
- Production of project plans/ day to day project management
- Developing key relationships within the Internal project and operational teams, clients and external IT and 3rd party developers
- Responsible for the impact assessment, project management and project updates for the BAU changes
- Seconded into the Project Manager role for 16 months' responsible for the development, technical and business implementation of the project
- Consequently, promoted to Project Manager.
Education
Prince 2 Foundation & Practitioner (Passed) -
ISEB Business Analysis Essentials - undefined
HNC Business Management (Part-Time – Distinction) - undefined
GNVQ Travel & Tourism – Distinction - undefined
GCSEs - School
Trevethin Comprehensive School
Pontypool, Torfaen County Borough 09.1993 - 07.1999
Skills
- People leadership and mentoring
- Project management
- Problem solving
- Effective communication
- Stakeholder management
- Change management
- Requirements analysis
- Process improvement
- Operational support
- Client account management
- Risk management
- Agile methodology
- Contract review and recommendations
- Root cause analysis
Affiliations
- Avid reader
- December Daily and Project Life Documenting
References
References available upon request.
Timeline
Project manager
Oracle
11.2024 - Current
Senior Project Manager
Capita
10.2018 - 10.2024
Project Manager
Capita
10.2012 - 10.2018
Business Analyst
Capita
05.2009 - 10.2012
GCSEs - School
Trevethin Comprehensive School
09.1993 - 07.1999
ISEB Business Analysis Essentials - undefined
HNC Business Management (Part-Time – Distinction) - undefined
GNVQ Travel & Tourism – Distinction - undefined
Prince 2 Foundation & Practitioner (Passed) -
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