Summary
Overview
Work history
Education
Skills
Timeline
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Emma-Sophia Elston

Summary

A motivated and detail-oriented professional, fluent in Spanish, with a solid background in financial services and client management. Currently studying for the CISI Securities and Derivatives Qualification and the IOC Qualification, I am committed to expanding my expertise in the finance sector. My experience in sales accounting and payments processing has equipped me with strong analytical skills and a dedication to delivering exceptional service. I thrive in dynamic environments and excel in both team-oriented and independent tasks, consistently seeking to enhance my skills and contribute positively to organizational goals.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work history

Sales Accountant Executive/ Onboarding Officer

Capital.com
Dubai
05.2024 - 01.2025
  • Led onboarding projects for clients in the UAE, ensuring a seamless integration experience
  • Worked in the Conversion and Retention team, managing a portfolio of clients and focusing on new retail client acquisition
  • Participated in training programs to develop expertise as a sales accountant executive for the LATAM & UAE markets

Payments Executive

CMC Markets
Dubai
05.2023 - 05.2024
  • Managed the end-to-end processing of BACS, CHAPS, SEPA, and international payments, ensuring accuracy and compliance with regulatory standards
  • Conducted thorough investigations of payment discrepancies, maintaining financial integrity through timely resolution of queries
  • Fostered strong relationships with external providers and banking institutions to enhance communication and service delivery

Junior Payments Executive

CMC Markets
UK
11.2022 - 05.2023
  • Supported the processing of various payment types, focusing on efficiency and accuracy in financial transactions
  • Assisted in reconciling accounts and addressing payment-related inquiries, contributing to the overall effectiveness of the payments team
  • Developed skills in financial analysis and problem-solving through daily interactions with financial systems

Holiday work experience

CrescoFX
  • Administration roles such as filing, photocopying, social media researching for new clients
  • Overall shadowing a Senior member of CrescoFX staff
  • Gaining an understanding of derivative trading in capital markets

Education

A-levels - Finance, Spanish, Criminology

St Gregory’s
09.2019 - 05.2021

GCSE’s - French, PE, Statistics, Geography, and core subjects

St Gregory’s
09.2016 - 05.2019

Skills

  • Bilingual Spanish/English
  • Holder of a valid driving license, obtained in 2021
  • Super-punctual and range of references for reliability and efficiency
  • Skilled in diary management, scheduling, and timekeeping to optimize productivity
  • Attended expos, demonstrating a commitment to professional development and networking
  • IT literate with a strong understanding of various software applications and digital platforms
  • Proficient in Microsoft Office, including advanced Excel functionalities and Word document creation
  • Highly social with excellent communication skills, capable of building rapport with clients and colleagues
  • Experienced in using collaboration tools such as Microsoft Teams and Slack for effective communication and project management

Timeline

Sales Accountant Executive/ Onboarding Officer

Capital.com
05.2024 - 01.2025

Payments Executive

CMC Markets
05.2023 - 05.2024

Junior Payments Executive

CMC Markets
11.2022 - 05.2023

A-levels - Finance, Spanish, Criminology

St Gregory’s
09.2019 - 05.2021

GCSE’s - French, PE, Statistics, Geography, and core subjects

St Gregory’s
09.2016 - 05.2019

Holiday work experience

CrescoFX

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Emma-Sophia Elston