Emma Revesz
Reading
Summary
Enthusiastic and customer-focused retail team member with experience in fast-paced, high-pressure environments. Confident delivering friendly service, handling transactions accurately, and supporting team operations to maintain a well-presented shop floor. Proactive, reliable, and motivated to contribute to a dynamic retail environment, with a strong interest in fashion and current trends.
Overview
1
1
year of professional experience
Work history
Team member
Greggs
Reading
2025.04 - 2026.05
- Enhanced customer experience by delivering energetic and friendly service to foster welcoming atmosphere.
- Cultivated positive interactions with customers through approachability, helpfulness, and responsiveness.
- Processed cash and card transactions efficiently, ensuring accuracy in fast-paced environments.
- Used strong product knowledge to recommend items and maximise sales opportunities.
- Utilised effective communication skills and problem-solving techniques to address customer queries and resolve issues.
- Enhanced overall store productivity through effective collaboration with team members and prioritisation of tasks.
- Maintained clean, organised, and visually appealing shop floor through diligent replenishment of stock.
- Implemented company policies and procedures to ensure safe and compliant working environment.
Till operator
Constellations/Reading FC
Reading
2024.12 - 2025.03
- Delivered fast and efficient customer service during high-pressure football events, expertly managing large queues within tight timeframes.
- Engaged confidently with customers to foster positive atmosphere during busy match days.
- Processed high volumes of transactions to ensure seamless service delivery.
- Coordinated with team members to manage shifting demands and ensure seamless service flow.
- Oversaw stock display and replenishment to ensure organised and presentable service areas.
Education
Bachelors - Psychology
Royal Holloway University of London
Egham09.2023
Skills
- Customer Service & Engagement
- Cash Handling & Till Operations
- Sales techniques & Product knowledge
- Teamwork & Collaboration
- Working in Fast-Paced Environments
- Problem solving
- Stock Replenishment & Shop Floor Maintenance
Additional Information
- Flexible availability, including weekends, evenings, and bank holidays
- Positive and adaptable approach to new tasks and responsibilities
- Motivated to develop skills and grow within a retail environment
Timeline
Team member
Greggs
2025.04 - 2026.05
Till operator
Constellations/Reading FC
2024.12 - 2025.03
Bachelors - Psychology
Royal Holloway University of London