Summary
Overview
Work history
Education
Skills
Timeline
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Emma Reeves

Darwen,Lancashire

Summary

Dedicated expert with comprehensive knowledge in customer service, design workflows, and high-level proficiency in Microsoft Office. Demonstrates exceptional time management skills and the ability to perform well under pressure, ensuring tasks are completed with attention to detail. Committed to leveraging these competencies to contribute effectively in a dynamic work environment while pursuing opportunities for career advancement.

Overview

7
7
years of professional experience
2019
2019
years of post-secondary education

Work history

Office Coordinator

PKF Melbourne
Melbourne, Victoria, Australia
07.2024 - 07.2025
  • Streamlined processes and procedures to improve workflow efficiency in the office.
  • Organised and coordinated office operations by streamlining administrative procedures.
  • Optimised communication among team members through effective organisation of meetings, training programmes, and both internal and external functions.

Guest Service Agent

Mercure Hotel
Melbourne, Victoria, Australia
01.2024 - 07.2024
  • Managed hotel reservations, achieving optimal room occupancy rates.
  • Contributed to team efforts that upheld high cleanliness standards across hotel premises.
  • Processed payments promptly, ensuring accurate and timely billing.
  • Provided customer service with a friendly attitude.

Production Manager

Daedalian Glass Studios
Poulton-le-Fylde, Lancashire
07.2021 - 09.2023
  • Championed continuous improvement initiatives to drive sustainable growth.
  • Streamlined production processes, enhancing operational efficiency.
  • Resolved production challenges through strategic problem-solving.
  • Elevated team morale with recognition and reward systems.
  • Delegated tasks efficiently to maximise productivity.

Design Technician

Daedalian Glass Studios
Poulton-le-Fylde, Lancashire
07.2018 - 07.2021
  • Executed meticulous quality checks, ensuring impeccable final products.
  • Performed regular equipment maintenance to maintain operational efficiency.
  • Streamlined workflow through systematic organisation of project files and documents.
  • Prepared detailed sketches using digital and traditional mediums, brought ideas to life.

Education

Bachelor of Arts - Three-Dimensional Design

Manchester Metropolitan University
Manchester
Sep 2015 - 07.2018

Skills

  • Customer Service
  • Microsoft Office
  • Time Management
  • Well Under Pressure
  • Attention To Detail
  • Organisational Skills
  • Creative Specialist
  • Collaborative Team Member

Timeline

Office Coordinator

PKF Melbourne
07.2024 - 07.2025

Guest Service Agent

Mercure Hotel
01.2024 - 07.2024

Production Manager

Daedalian Glass Studios
07.2021 - 09.2023

Design Technician

Daedalian Glass Studios
07.2018 - 07.2021

Bachelor of Arts - Three-Dimensional Design

Manchester Metropolitan University
Sep 2015 - 07.2018

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Emma Reeves