Emma Reed
Stirling
Summary
Dependable worker with many skill sets in different areas. Hard worker who is dedicated in their service. Always willing to learn new skills that have not been used. Strong in customer service and hospitality skill set, and passionate in the work setting. Takes constructive criticism seriously and always willing to better the work done.
Overview
5
5
years of professional experience
Work history
Baker
Crumbl Cookies
Syracuse, NY 13214 United States
2023.01 - Current
- Maintained strong knowledge of food safety practices.
- Practiced accuracy in recipes for some of the most popular cookies in the nation.
- Weighed flour, sugar and other ingredients with care.
- Demonstrated excellent time management and organisational skills.
Server
Tully's Good Times
Syracuse, NY 13214, United States
2022.08 - 2022.12
- Demonstrated safe food handling standards at all times.
- Delivered exceptional and friendly service
- Served guests promptly to ensure food remained at proper temperatures.
- Replenished drinks regularly and offered coffees and teas after meals to increase sales.
Work Study
Le Moyne College Bursars Office
Syracuse, NY 13214, United States
2021.10 - 2022.08
- Communicated with parents and students about collegiate financial accounts.
- Used customer service skills to help with troubling financial questions
- Provided empathetic and effective advice on troubles with student accounts.
Retail worker
Buckle
Syracuse, NY 13204, United States
2021.12 - 2022.01
- Worked as a Holiday Sales Worker
- Provided a higher level of customer service, including product demonstrations and advice.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Server
916 Riverside
Central Square, NY 13036, United States
2021.06 - 2021.08
- Demonstrated safe food handling standards at all times.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Advised guests of daily specials and offers to increase sales.
Server
Cracker Barrel
Cicero, NY 13039, United States
2020.11 - 2021.06
- Demonstrated safe food handling standards at all times.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Advised guests of daily specials and offers to increase sales.
- Replenished drinks regularly and offered coffees and teas after meals to increase sales.
Sandwich Maker
Jreck Subs
Central Square, NY 13036, United States
2019.07 - 2020.10
- Prevented food contamination by consistently promoting safe and sanitary food handling practices.
- Provided excellent customer service one-on-one with the customer
- Prepared sandwich ingredients through washing and cutting operating kitchen hand tools.
Education
Bachelor of Science - Psychology
09/2023 -
- Member of the University Film Society
- Current Study Abroad student
- Hopeful transfer student by September 2024
Bachelor of Science - Psychology
08/2021 -
- Currently enrolled at home
- Additional studies in Criminology and Applied Statistics
- Member of College Radio station WLMU
Skills
- Positive attitude
- Self-motivated
- Cash register operation
- Food safety understanding
- Customer service
- Employee training
Timeline
Baker - Crumbl Cookies
2023.01 - Current
Server - Tully's Good Times
2022.08 - 2022.12
Retail worker - Buckle
2021.12 - 2022.01
Work Study - Le Moyne College Bursars Office
2021.10 - 2022.08
Server - 916 Riverside
2021.06 - 2021.08
Server - Cracker Barrel
2020.11 - 2021.06
Sandwich Maker - Jreck Subs
2019.07 - 2020.10
University of Stirling - Bachelor of Science, Psychology
09/2023 -
Le Moyne College - Bachelor of Science, Psychology
08/2021 -