Experienced Marketing Manager in Hospitality with proven ability to create and deliver marketing plans and campaigns, create new business and drive sales. Excellent communication skills to develop and maintain effective working relationships with suppliers, partners, agencies and internal stakeholders. Competent in managing schedules and delivering to tight deadlines. Able to adapt to changing priorities, market trends and business needs in a dynamic business sector.
• Managing the internal design workflow for the websites, promotions and events through effective schedule and stakeholder management - including SEO specialists, printers and colleagues - to deliver all campaigns and POS on time.
• Devising, delivering and tracking all social media and Google ad campaigns using Meta and GA4.
• Designing and managing all digital campaigns, competitions and promotions, including Hart's annual Easter Baking competition.
• Leading marketing and social media strategy development and execution. Established a database of over 10k active subscribers and quadrupled the number of Instagram followers.
• Initiating, planning, promoting and ensuring the smooth running of 50 oversubscribed events, including Beauty Masterclass and Afternoon Tea events with Clarins and Charlotte Tilbury, Wine Tasting evenings and Christmas Wreath Making.
• Developing and maintaining successful relationships with local partners, including The Theatre Royal and Nottingham Playhouse, Visit Nottingham and Nottingham Castle.
Presenting monthly marketing reports to the company directors at head of department meetings.
• Producing the annual marketing and design budget and tracking spend monthly.
• Managing email marketing platforms and monitoring SEO-optimised content for Harts and Hambleton Bakery while ensuring GDPR compliance.
• Introducing the sale of merchandise to the hotel by collaborating with a local company.
• Recruiting and managing freelance photographers to capture visual content for the website, social media and printed campaigns.
• Maintaining awareness of current trends by attending workshops and networking events. For example, introducing recyclable packaging and increasing the use of local suppliers.
• Creating and designing various printed and digital collateral inc. menus and other media across the group, from full-scale menu redesigns and guest literature to food packaging and labelling.
• Developing creative content and working with external PR agencies to manage and maintain company presence in local, regional, and national press.