Summary
Overview
Work history
Education
Skills
Timeline
Generic

Emma plumb

Bury St Edmunds,United Kingdom

Summary

Dedicated professional with a strong foundation in empathy, active listening, and emotional intelligence, specialising in child-centred approaches. Skilled in fostering confidence and growth in young children through patience, creativity, and a non-judgemental attitude. Adept at understanding holistic needs while maintaining a sensitive, respectful, and encouraging demeanour. Committed to creating positive environments that nurture development and well-being.

Overview

23
23
years of professional experience

Work history

Reflexologist

self employed
Bury St Edmunds, Suffolk
2021.06 - Current
  • Demonstrated high level of manual dexterity, working accurately with hands-on treatment methods.
  • Promoted relaxation with gentle manipulation and soothing techniques.
  • Provided tailored reflexology treatments to enhance client wellbeing.
  • Implemented effective reflexology therapies to boost immune system functionality in clients.
  • Continued professional development through regular attendance at courses and seminars related to reflexology field.
  • Utilised holistic approach to improve client's mental and physical health conditions.
  • Treated a variety of ailments using skilled foot reflexology techniques; promoted healing process.
  • Offered faultless customer care through exceptional interpersonal skills, attentive listening and attention to detail throughout [Type] treatments.
  • Used expertise in [Technique] to perform personalised [Type] treatments, targeted to bespoke client needs.
  • Adapted techniques and procedures to address individual needs, abilities or prevailing conditions.

Birth doula

self employed
Bury St Edmunds, Suffolk
2010.07 - Current
  • Attended antenatal appointments alongside clients when requested.
  • Sought necessary help from medical professionals as needed.
  • Advised on methods for pain relief during labour.
  • Supported new parents in their transition into parenthood.
  • Accompanied families through pregnancy, labour, birth and early postnatal period.
  • Facilitated communication between expectant mother and medical staff.
  • Provided resources for further information on pregnancy, childbirth and parenting.
  • Encouraged bonding between parents and the newborn baby.
  • Ensured client's wishes were respected during the birthing process.
  • Provided emotional support to mothers during childbirth.
  • Promoted a calm environment to facilitate a peaceful birthing experience.
  • Assisted with initial breastfeeding after birth.
  • Responded quickly to calls from clients during labour.
  • Assisted in preparing and implementing birth plans.
  • Demonstrated techniques for comfort measures like massage or breathing exercises.
  • Educated women about accessible care and services during pregnancy, labour and early post natal period.
  • Dealt professionally and emphatically with emotionally charged situations with care.
  • Educated mothers on post-natal care, potential challenges and newborn needs.
  • Identified concerns related to patient well-being, and reported abnormalities to nursing staff.

Play worker

Barton hill kids time
Bristol
2005.03 - 2007.04
  • Tailored activities to individual needs, ensuring inclusive participation from all members of the group.
  • Initiated outdoor exploration trips, encouraging curiosity about nature in young minds.
  • Facilitated story-telling sessions to cultivate a love of literature and reading from an early age.
  • Fostered positive relationships with parents to ensure consistent communication regarding child's progress and behaviour.
  • Established stimulating learning environments, enhancing children's interest in education.
  • Managed challenging behaviour effectively, fostering a supportive atmosphere within the playgroup setting.
  • Provided emotional support during times of distress, promoting mental well-being of all attendees.
  • Encouraged physical activity through sports-based games, reinforcing importance of fitness from a young age.
  • Implemented creative arts and crafts projects to encourage self-expression and creativity in children.
  • Prepared nutritious snacks for healthy eating habits promotion amongst the children.
  • Developed strong rapport with children by actively engaging in creative play and learning activities.
  • Improved social skills amongst the group with collaborative games and team-building exercises.
  • Dealt with injuries and emergencies promptly and efficiently.
  • Ensured clean play area by regularly tidying up after each activity session.
  • Confidently communicated with colleagues and children.
  • Led games and supervised children between ages of 4 and 11 years old.
  • Looked after upset or unwell children, providing emotional support.
  • Adhered to health and safety regulations and best practices regarding child safeguarding, escalating related concerns to Senior Play Worker.
  • Kept confidential all matters related to children, staff members and management or operational issues.
  • Engaged small groups of children in singing, crafts and other expressive arts activities.
  • Set up play areas, materials and equipment to enhance activities and encourage physical health.
  • Warmly welcomed and prepared children for morning routine.
  • Built positive rapport with service users with various additional needs and disabilities including autism, behavioural, learning and emotional difficulties.
  • Provided feedback to parents on progress or concerns regarding child behaviour.
  • Worked to cultivate safe and supportive environment for children to relax, play, social or do their homework.
  • Developed positive, trusting relationships with groups of young children.
  • Disciplined children appropriately, upholding established rules of behaviour.

Arts and crafts instructor

self employed
Bristol
2004.03 - 2007.01
  • Encouraged exploration of different craft materials to inspire original artwork creations.
  • Engaged students with live demonstrations of different crafting techniques.
  • Enhanced student interest in arts with engaging lessons.
  • Adapted to students emotional, mental and educational needs for holistic art instruction.
  • Shared passion for art with students and encouraged personal skill development.
  • Assigned exercises to keep student understanding, encourage practice and hone abilities.
  • Fostered positive learning environment by implementing interactive teaching methods.
  • Engaged students with hands-on activities resulting in increased interest in subject matter.

Art technician/ assistant

Barracudas arts and carnival company
Barrow in Furness, Cumbria
2003.09 - 2004.03
  • Worked closely with directors to understand and interpret their creative vision.
  • Implemented meticulous attention to detail in costume construction, ensuring authenticity and accuracy.
  • Demonstrated proficiency in various sewing techniques by hand or using industrial machines, showcasing technical skills in garment construction.
  • responsible for keeping the studio clean and tidy.

Education

Bachelor of Arts - design crafts

Cumbria institute of the Arts
carlise
2000.09 - 2003.07

NVQ Level 3 diploma - Reflexology

West Suffolk college
Bury St Edmunds, Suffolk
2020.05 - 2021.06

VTCT anatomy and physiology -

west suffolk college
2001.09 - 2002.05

play work level 2 -

Band
Brisol
2005.05 - 2005.07

oncology reflexology

Claire Bester
2022.10 -

Pregnancy reflexology

Claire Bester
2021.09 -

Birth / Postnatal Doula

Developing doulas
2009.10 - 2010.05

breast feeding support

Breast feeding network
2009.03 - 2009.09

Perinatal mental health matters

Southampton university
Southampton
2019.03 -

GCSEs - art history

county upper school

GCSEs - art

county upper school

GCSEs - science

county upper school

GCSEs -

humanities

GCSEs - French

county upper school

functional skills level 2 - English

west Suffolk college

functional skills maths level 1 -

west suffolk college

BTEC national diploma - art and design

west suffolk college
1996.09 - 1998.06

short course - understanding Racism

Band
Bristol

short course - out to play challenging homophobia

Band
Bristol

short course - mini bus driver

Bristol community transport

paediatric first aid

Band
Bristol

safeguarding

Band

food hygiene

Band
Bristol

Skills

  • Empathy and listening
  • Patience and understanding
  • emotionally intelligent
  • creative
  • pragmatic
  • kind and caring
  • sensitive and respectful
  • positive and encouraging
  • Non-Judgemental attitude
  • understanding of holistic
  • child centred
  • Patience with young children
  • Building child confidence
  • Active listening

Timeline

oncology reflexology

Claire Bester
2022.10 -

Pregnancy reflexology

Claire Bester
2021.09 -

Reflexologist

self employed
2021.06 - Current

NVQ Level 3 diploma - Reflexology

West Suffolk college
2020.05 - 2021.06

Perinatal mental health matters

Southampton university
2019.03 -

Birth doula

self employed
2010.07 - Current

Birth / Postnatal Doula

Developing doulas
2009.10 - 2010.05

breast feeding support

Breast feeding network
2009.03 - 2009.09

play work level 2 -

Band
2005.05 - 2005.07

Play worker

Barton hill kids time
2005.03 - 2007.04

Arts and crafts instructor

self employed
2004.03 - 2007.01

Art technician/ assistant

Barracudas arts and carnival company
2003.09 - 2004.03

VTCT anatomy and physiology -

west suffolk college
2001.09 - 2002.05

Bachelor of Arts - design crafts

Cumbria institute of the Arts
2000.09 - 2003.07

BTEC national diploma - art and design

west suffolk college
1996.09 - 1998.06

GCSEs - art history

county upper school

GCSEs - art

county upper school

GCSEs - science

county upper school

GCSEs -

humanities

GCSEs - French

county upper school

functional skills level 2 - English

west Suffolk college

functional skills maths level 1 -

west suffolk college

short course - understanding Racism

Band

short course - out to play challenging homophobia

Band

short course - mini bus driver

Bristol community transport

paediatric first aid

Band

safeguarding

Band

food hygiene

Band
Emma plumb