- Exercising
- Learning Welsh
- Photography
Emma Phillips
Kedington,England
Summary
Proficient Supervisor with a strong background in retail, currently at Holland and Barrett. Demonstrates effective time management, communication, and attention to detail. Experience as Sales Assistant in high-pressure environments that enhanced teamwork capabilities. Additional expertise in compassionate care and animal handling from roles in horse stables and kennel facilities, with a commitment to ongoing professional development.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Supervisor
Holland and Barrett
01.2018 - Current
- Assisted in the recruitment and training of new staff members, building a strong, efficient team.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained high standards of cleanliness and organisation in the workplace.
Childcare Assistant
09.2014 - 08.2017
- Monitored children's activities to ensure safety and security, fostering a positive play and learning environment.
- Cleaned and sanitised play areas and equipment for excellent health and hygiene standards.
- Cleaned toys and equipment and assisted with changing baby nappies, upholding a safe and hygienic environment.
- Prepared and served nutritious meals for children, supporting their health and well-being.
Online learning
03.2013 - 03.2014
- Completed Early Years Child Development online course
- Focused on safeguarding, nutrition, play value, and Early Years Foundation Stage framework to enhance understanding of child development
Sales Assistant
Indulgence
11.2010 - 01.2013
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Organised stock room, ensuring easy access to products and efficient inventory management.
Sales Assistant
Argos
11.2008 - 05.2010
- Handled customer returns, refunds and exchanges at customer service desk.
- Arranged and sorted stock into clear, well-organised order, enabling quick, easy product retrieval.
Kennel and Cattery Assistant
Work Experience
09.2006 - 07.2007
- Ensured proper food and water supply tailored to individual dietary needs of each kennel and pet.
- Prepared and cleaned kennel enclosures between occupants, ensuring optimal conditions for new arrivals.
- Maintained high standards of cleanliness and hygiene within kennel facilities to promote animal health.
- Maintained high hygiene standards through thorough cleaning of kennels and equipment. and disinfected animal enclosures and equipment.
- Exercised dogs through walks and play sessions, ensuring physical activity needs were met.
Yard Assistant Work Experience
The Stables
05.2005 - 07.2005
- Cleaned stables daily, maintaining hygienic and safe environments for horses.
- Cleaned and disinfected enclosures and equipment.
- Groomed, tacked up and warmed up horses ahead of daily training sessions.
Sales Assistant
Whiskers and Tails pet shop
10.2003 - 03.2004
- Provided animals with food and water, checking regularly to maintain fresh supplies.
- Replenished items and organised displays to keep stock looking professional.
Education
First Diploma - Animal Care Level 2
Moreton Morrell College
01-2006
First Diploma - Animal Care Level 1
Moreton Morrell College
01-2007
GCSEs -
Bishop Wulstan RC High school
01-2005
Skills
- Reliable and trustworthy
- Time management
- Strong communication
- Team building
- Attention to detail
- Compassionate support
Certification
- Pet First Aid certificate
Interests
Timeline
Supervisor
Holland and Barrett
01.2018 - Current
Childcare Assistant
09.2014 - 08.2017
Online learning
03.2013 - 03.2014
Sales Assistant
Indulgence
11.2010 - 01.2013
Sales Assistant
Argos
11.2008 - 05.2010
Kennel and Cattery Assistant
Work Experience
09.2006 - 07.2007
Yard Assistant Work Experience
The Stables
05.2005 - 07.2005
Sales Assistant
Whiskers and Tails pet shop
10.2003 - 03.2004
First Diploma - Animal Care Level 2
Moreton Morrell College
First Diploma - Animal Care Level 1
Moreton Morrell College
GCSEs -
Bishop Wulstan RC High school