Emma Penny
Maidstone,Kent
Summary
Dedicated professional with a robust skill set in educational environments, specialising in adaptive teaching methods and disability inclusive practices. Demonstrates expertise in behavioural management, student engagement, and motivational leadership, fostering resilience and self-discipline among students. Proficient in lesson planning and interactive teaching/learning, with a strong commitment to ethical integrity and respect for diversity. Adept at handling parental interactions and managing class schedules while ensuring adherence to health and safety regulations. Career goals include further enhancing flexibility in educational settings to support diverse learning needs.
Overview
2
2
years of professional experience
Work history
Karate instructor
GKR Karate
Romford, Essex
2025.05 - 2025.11
- Fostered positive relationships with parents through effective communication strategies.
- Enhanced team spirit among students by incorporating group activities into sessions.
- Managed administrative tasks including scheduling classes and collecting fees.
- Attended professional development courses to stay current with new teaching methods.
- Instructed students in karate, fostering discipline and respect.
- Conducted belt grading exams to assess advancement readiness.
- Organised karate tournaments, showcasing student proficiency.
- Customised training programmes for different skill levels, enhancing overall performance.
- Developed lesson plans for varied age groups, promoting individual growth.
- Demonstrated proper execution of various karate moves during each class.
- Assessed student progress by conducting regular evaluations.
- Facilitated character building lessons intertwined with martial arts techniques.
- Ensured cleanliness of training area after every session.
- Motivated students through inspirational talks, resulting in boosted morale.
- Coordinated with other instructors to ensure consistent teaching methods.
- Implemented health and safety regulations, maintaining a safe training environment.
- Identified areas for improvement within the class structure, optimising learning experiences.
- Strengthened student confidence by highlighting their improvements regularly.
- Trained students for competitive events, achieving high standards of excellence.
- Devised warm-up routines to minimise risk of injuries.
- Provided safe, caring and fun learning environment for students and participants.
- Remained calm in stressful situations, resolving conflicts and solving issues with ease.
- Monitored and documented student participation, assignments and attendance.
- Cultivated strong relationships with course attendees to ensure satisfaction and learning.
- Collaborated with fellow instructors on ways to improve instruction and better serve student needs.
- Organised appropriate resources to help students supplement course instruction.
- Adhered to course guidelines and applicable standards for instruction.
- Delivered maximum impact and learning through top-quality instruction.
- Maintained records of assessments and submitted timely feedback to students.
- Taught wide variety of courses to diverse range of clients.
- Developed hands-on activities to encourage students to explore concepts and deepen understanding.
- Mixed traditional and modern learning techniques to deliver diversified instruction.
- Protected students and staff by following correct health and safety procedures.
- Observed other instructors and lecturers, learning new techniques for future lectures and courses.
- Compiled in full with programme quality processes and planning procedures.
- Supervised and assessed learners for issues with instruction delivery and grasp of materials.
- Followed non-discriminatory practices, serving students of all backgrounds and ability levels.
- Utilised technology resources such as apps and tablets for optimum learning.
- Created special events to engage and motivate participants.
- Recruited new participants through special events and community activities.
- Maintained safe training environments for minimised risk of injury.
- Coached young individuals to refine specific techniques and enhance confidence.
- Motivated individuals and groups to achieve positive results against set goals.
- Supported smooth running of events by arriving on-time and well-equipped.
- Identified individual strengths and weaknesses, adapting training programmes to suit.
- Educated participants on acceptable behaviour and standards of play.
- Adapted coaching and leadership styles to suit individual needs for maximised athlete engagement.
Delivery driver
Ocado
Erith, Bexley
2024.02 - 2025.05
- Coordinated delivery schedules for optimum time management.
- Handled cash transactions accurately preventing discrepancies at end of day tallying.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Ensured safety by regular vehicle inspections and maintenance.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Reduced fuel costs with efficient route planning.
- Communicated effectively with dispatch team to ensure timely deliveries.
- Completed emergency deliveries successfully despite challenging conditions.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Improved client satisfaction by delivering packages promptly and accurately.
- Resolved customer complaints effectively, restoring trust in the service provided.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Handled fragile items carefully, resulting in zero damage complaints.
- Maintained vehicle cleanliness for a professional appearance.
- Navigated various routes efficiently, leading to increased route coverage.
- Provided excellent customer service, enhancing company reputation.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Completed deliveries with smile and patient, personalised service.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Safely loaded and unloaded packages with zero material damage.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Verified each delivery against shipping instructions before delivering to customers.
- Applied personal road knowledge and GPS application to set shortest routes.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Accepted and organised work requests using company app.
- Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
- Submitted required documentation upon journey completion.
- Communicated clearly with dispatch centre about route changes and customer issues.
- Followed safe driving practices for safety of fellow travellers and passengers.
Assistant cook
Nourish
Croydon, London
2023.09 - 2024.09
- Assisted Head Chef during large catering events, delivering excellent service under pressure.
- Followed recipes meticulously to maintain consistency in taste.
- Assisted Head Chef in preparing a variety of dishes, ensuring customer satisfaction.
- Monitored stock inventory levels to avoid shortages or excesses.
- Helped in the arrangement of utensils and cooking equipment, improving workspace organisation.
- Conducted regular cleaning of kitchen appliances for maintenance purposes.
- Worked in accordance with food hygiene standards, promoting a safe working environment.
- Performed routine kitchen tasks on time, ensuring smooth operations.
- Mentored junior kitchen staff on preparation techniques and presentation styles.
- Adapted swiftly to changing menus and food preparation methods.
- Demonstrated proficiency in using various cooking equipment like grills, ovens and blenders.
- Contributed to menu planning meetings with innovative ideas for new dishes.
- Participated actively in team meetings, contributing valuable inputs.
- Collaborated with other kitchen staff for efficient meal preparations and deliveries.
- Prepared various types of meat according to specified requirements.
- Handled customer queries regarding meal ingredients effectively.
- Ensured freshness of food and ingredients by checking quality regularly.
- Prepared ingredients for meals, enhancing efficiency.
- Received food supplies from vendors whilst verifying their quality.
- Maintained clean and hygienic kitchen environment, adhering to health and safety regulations.
- Received and verified food deliveries, placing items in proper kitchen areas or storage.
- Processed high volume of food orders daily, maintaining accuracy and consistency.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Planned menus with diverse and seasonal dishes using sustainable, locally sourced produce.
- Sourced fresh produce and negotiated prices with suppliers.
- Monitored food budget and purchased all supplies within established budget.
- Rotated frozen food items.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Assisted in preparation of meals to exact recipes.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Cleaned food preparation and storage areas in line with schedule.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Maintained up-to-date knowledge of menu offerings to handle customer queries.
- Cleared tables to remove dirty utensils and leftover food items.
Education
GCSEs - English, Maths, Science, History
Cleeve Park School
Sidcup, Bexley 09/1999 - 09/2004
Skills
- Tolerance and understanding
- Attentiveness to individual needs
- Flexibility enhancement
- Resilience cultivating
- Parental interaction handling
- Adaptive teaching methods
- Ethics and etiquette teaching
- Class scheduling management
- Disability inclusive practice
- Peaceful mediation
- Ethical integrity
- Respect for diversity
- Student engagement
- Health and Safety regulations
- Motivational leadership
- Lesson planning
- Interactive teaching/learning
- First aid training
- Kids club organisation
- Student motivation
- School group hosting
- Behavioural Management
- Verbal and writing communication
Affiliations
- Photography
- Reading
- History
Accomplishments
Joining a team of individuals and helping the company reach it's goals, opening new classes and successfully filling those classes with new students. Teaching new and advanced students karate using a custom lesson plan and adapting to what is needed in the moment.
References
References available upon request.
Timeline
Karate instructor
GKR Karate
2025.05 - 2025.11
Delivery driver
Ocado
2024.02 - 2025.05
Assistant cook
Nourish
2023.09 - 2024.09
GCSEs - English, Maths, Science, History
Cleeve Park School
09/1999 - 09/2004