Emma Owens

- Deliver personal care and toileting assistance for an 8 year old boy with Down Syndrome and ADHD.

- To encourage participation in social events and outdoor activities through engaging play.

- Utilise strong communication skills. listening skills and interpersonal skills to foster positive interactions.

- To utilise strategies to reassure and address challenging behaviours positively.

- To promote a secure and supportive environment to support learning and development.

- Fostering patience and providing support with daily routines and activities.

- Reception duties, including appointment bookings and payment processing.

- Delivered comprehensive hairdressing services, nurturing positive client relationships.

- Welcomed customers and conducted consultations to assess requirements for tailored services.

- Ensured customer comfort and satisfaction throughout salon visits.

- Managed my own diary and appointments

- Supported colleagues by providing training and assistance with their responsibilities.

- Maintained salon equipment daily, ensuring cleanliness and safety standards.

- Educated clients on products while promoting sales effectively.

- Delivered a first-class hairdressing services across all aspects to clients.

- Promoted the business while fostering strong client relationships through effective communication.

- Organised appointments to accommodate client needs ensuring flexibility.

- Managed time and diary efficiently

- Stock management, bookkeeping, and invoice processing for financial accuracy.

- Established rapport with clients using active listening and attention to detail.