Summary
Overview
Work history
Education
Skills
Personal Information
Education
Hobbies and interests
Timeline
Generic

Emma Newton

VIC

Summary

Adaptable and detail-oriented professional with 5+ years in customer-facing roles and a Bachelor’s degree in Criminology. Skilled in delivering excellent service, managing priorities, and supporting teams. Strong problem-solving, training, and multitasking abilities. Eager to apply proven retail and customer service skills to make an immediate impact.

Overview

6
6
years of professional experience

Work history

Sales Assistant

Stylerunner
Sydney
06.2025 - 10.2025
  • First point of contact for customers in-store, by phone and email
  • Provided friendly, efficient customer service in a fast-paced environment
  • Built strong customer relationships through personalised product advice
  • Supported daily store operations, including sales and stock handling
  • Consistently upsold premium products to exceed sales targets

Customer Adviser

Boots
Leeds
09.2019 - 09.2024
  • First point of contact for customers in-store and at POS
  • Delivered friendly, efficient service in a fast-paced environment
  • Provided tailored product advice to meet customer needs
  • Supported daily operations, including stock and merchandising
  • Promoted products to drive sales and meet targets

Education

Bachelor's degree - Criminology

University of Keele
Keele

NCFE Level 3 Diploma - Senior Administration

Lewis College
12.2025 -

A Level - Information Technology

Wakefield College
Wakefield

A Level - Law

Wakefield College
Wakefield

Skills

  • Customer service & relationship building
  • Sales & POS operation
  • Stock & reporting
  • Microsoft Office
  • Time management & multitasking
  • Teamwork & staff support
  • Attention to detail & professionalism

Personal Information

Education

Current

Hobbies and interests

  • Socialising
  • Travelling
  • Music
  • Keeping active

Timeline

NCFE Level 3 Diploma - Senior Administration

Lewis College
12.2025 -

Sales Assistant

Stylerunner
06.2025 - 10.2025

Customer Adviser

Boots
09.2019 - 09.2024

A Level - Information Technology

Wakefield College

A Level - Law

Wakefield College

Bachelor's degree - Criminology

University of Keele
Emma Newton