Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic
Emma Neesam

Emma Neesam

Thatcham,Berkshire

Summary

I have a background as an emergency planning and resilience professional with a strong background in incident management, emergency response, and business continuity. My experience spans policing, Local Resilience Forums (LRFs), and local government, where I have contributed to strengthening preparedness for a wide range of major incidents.

At my current position with Applied Resilience I lead on several key workstreams, including the Surrey-wide power resilience strategy. I chair the LRF Power Outage Sub-Group and continues to drive the development of multi-agency preparedness plans for prolonged power disruption.

I support multiple councils with business continuity planning, training delivery, risk planning, and operational debriefs. I have played a leading role in designing and facilitating multi-agency exercises and regularly deliver a number of training courses.

With a clear understanding of local authority operations I ensure that councils are equipped with the tools and capability to respond effectively to complex incidents and maintain continuity of essential services.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Incident Management and Resilience Specialist

Applied Resilience
, Surrey
04.2023 - Current

Supporting local councils with emergency preparedness, response, and business continuity. I lead and contribute to sub-groups and workstreams within the Surrey Local Resilience Forum, helping to strengthen multi-agency coordination. I also work closely with SES Water on a project to identify suitable water distribution sites to support communities in the event of a water supply disruption across the service area.

Emergency Planning Officer

Surrey Police
Guildford , Surrey
10.2021 - 04.2023

Former emergency planning officer within Surrey Police, responsible for updating and maintaining emergency response plans. I delivered training on key areas including Emergency Assistance Centres, Casualty Bureau operations, and multi-agency exercises.

I led the development of the Surrey Local Resilience Forum’s National Power Outage Plan, ensuring strategic coordination and preparedness for large-scale power disruption incidents.

Bar Staff

Royal British Legion
Farnborough , Hampshire
04.2024 - 04.2025

Cleaner

Smart Group Services
Camberley, Surrey
10.2022 - 12.2022

Sales team member

Greggs Bakery
Bath, Bath and North East Somerset
09.2018 - 03.2021

Cashier

Burger King
Bath, Bath and North East Somerset
11.2017 - 12.2017

Team member

Smiffys Snack Bar
Newport, Blaenau Gwent
09.2016 - 09.2017

Server

Rodney Parade
Newport, Blaenau Gwent
11.2015 - 07.2016

Education

Master of Science - Crisis and Disaster Management

University of Portsmouth
Portsmouth
09.2020 - 07.2021

Bachelor of Science - Global Development and Sustainability

Bath Spa University
Bath
09.2017 - 07.2020

Skills

  • Training module design
  • Emergency preparedness
  • Incident command system knowledge
  • Resilience training
  • Knowledge of emergency protocols
  • Calm under pressure
  • Emergency response training
  • Awareness of regulatory guidelines
  • High-Level communication
  • Client liaison
  • Time management for sessions
  • Time management tools

Certification

Level 3 award in Education and Training: Train Aid - December 2024

Level 2 Health and Safety in the workplace: High Speed Training – July 2020

References

References available upon request.

Timeline

Bar Staff

Royal British Legion
04.2024 - 04.2025

Incident Management and Resilience Specialist

Applied Resilience
04.2023 - Current

Cleaner

Smart Group Services
10.2022 - 12.2022

Emergency Planning Officer

Surrey Police
10.2021 - 04.2023

Master of Science - Crisis and Disaster Management

University of Portsmouth
09.2020 - 07.2021

Sales team member

Greggs Bakery
09.2018 - 03.2021

Cashier

Burger King
11.2017 - 12.2017

Bachelor of Science - Global Development and Sustainability

Bath Spa University
09.2017 - 07.2020

Team member

Smiffys Snack Bar
09.2016 - 09.2017

Server

Rodney Parade
11.2015 - 07.2016
Emma Neesam