Emma Neesam
Thatcham,Berkshire
Summary
I have a background as an emergency planning and resilience professional with a strong background in incident management, emergency response, and business continuity. My experience spans policing, Local Resilience Forums (LRFs), and local government, where I have contributed to strengthening preparedness for a wide range of major incidents.
At my current position with Applied Resilience I lead on several key workstreams, including the Surrey-wide power resilience strategy. I chair the LRF Power Outage Sub-Group and continues to drive the development of multi-agency preparedness plans for prolonged power disruption.
I support multiple councils with business continuity planning, training delivery, risk planning, and operational debriefs. I have played a leading role in designing and facilitating multi-agency exercises and regularly deliver a number of training courses.
With a clear understanding of local authority operations I ensure that councils are equipped with the tools and capability to respond effectively to complex incidents and maintain continuity of essential services.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Incident Management and Resilience Specialist
Applied Resilience
, Surrey
2023.04 - Current
Supporting local councils with emergency preparedness, response, and business continuity. I lead and contribute to sub-groups and workstreams within the Surrey Local Resilience Forum, helping to strengthen multi-agency coordination. I also work closely with SES Water on a project to identify suitable water distribution sites to support communities in the event of a water supply disruption across the service area.
Emergency Planning Officer
Surrey Police
Guildford , Surrey
2021.10 - 2023.04
Former emergency planning officer within Surrey Police, responsible for updating and maintaining emergency response plans. I delivered training on key areas including Emergency Assistance Centres, Casualty Bureau operations, and multi-agency exercises.
I led the development of the Surrey Local Resilience Forum’s National Power Outage Plan, ensuring strategic coordination and preparedness for large-scale power disruption incidents.
Bar Staff
Royal British Legion
Farnborough , Hampshire
2024.04 - 2025.04
Cleaner
Smart Group Services
Camberley, Surrey
2022.10 - 2022.12
Sales team member
Greggs Bakery
Bath, Bath and North East Somerset
2018.09 - 2021.03
Cashier
Burger King
Bath, Bath and North East Somerset
2017.11 - 2017.12
Team member
Smiffys Snack Bar
Newport, Blaenau Gwent
2016.09 - 2017.09
Server
Rodney Parade
Newport, Blaenau Gwent
2015.11 - 2016.07
Education
Master of Science - Crisis and Disaster Management
University of Portsmouth
Portsmouth 2020.09 - 2021.07
Bachelor of Science - Global Development and Sustainability
Bath Spa University
Bath 2017.09 - 2020.07
Skills
- Training module design
- Emergency preparedness
- Incident command system knowledge
- Resilience training
- Knowledge of emergency protocols
- Calm under pressure
- Emergency response training
- Awareness of regulatory guidelines
- High-Level communication
- Client liaison
- Time management for sessions
- Time management tools
Certification
Level 3 award in Education and Training: Train Aid - December 2024
Level 2 Health and Safety in the workplace: High Speed Training – July 2020
References
References available upon request.
Timeline
Bar Staff
Royal British Legion
2024.04 - 2025.04
Incident Management and Resilience Specialist
Applied Resilience
2023.04 - Current
Cleaner
Smart Group Services
2022.10 - 2022.12
Emergency Planning Officer
Surrey Police
2021.10 - 2023.04
Master of Science - Crisis and Disaster Management
University of Portsmouth
2020.09 - 2021.07
Sales team member
Greggs Bakery
2018.09 - 2021.03
Cashier
Burger King
2017.11 - 2017.12
Bachelor of Science - Global Development and Sustainability
Bath Spa University
2017.09 - 2020.07
Team member
Smiffys Snack Bar
2016.09 - 2017.09
Server
Rodney Parade
2015.11 - 2016.07