Emma Mcpartlin

May 2024 - July 2024 Teaching Assistant in Year 2

Jan 2025 - April 2025 1:1 Teaching Assistant

April 2025 - Present Volunteering Early Years and Year 2

• Supported student understanding through personal tutoring sessions after school hours when required.
• Conducted regular reading sessions promoting literacy amongst young learners.
• Ensured consistent communication between teachers and parents about children's progress.
• Assisted with the marking of pupils' work, providing constructive feedback where necessary.
• Worked closely with teachers to implement engaging lessons which improved student participation.
• Assisted in preparation of lesson plans, resulting in well-organised, effective classes.
• Monitored pupil behaviour during class time, ensuring a conducive learning environment.
• Maintained a clean, safe classroom environment by performing regular organisation and cleaning tasks.
• Fostered positive relationships with parents and colleagues to create a supportive educational atmosphere.
• Aided in the supervision of children during break times further ensuring their safety while on school premises.
• Contributed to the development of school policies aimed at enhancing teaching methods and techniques.
• Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
• Supervised pupils during lunchtimes and educational visits.
• Responded to changing needs of pupils and staff to provide maximum help and support.
• Observed pupils closely in classroom environment to foster engagement.
• Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
• Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
• Offered students personalised support during in-class activities and projects.
• Assisted teacher with using support equipment and computers during lessons.

• -Assisting in leading lunch break
• -To organise and support the children in the playground playing constructively together, interacting positively with peers.
• -To encourage good table manners and to have respectful behaviour in the dinner hall.
• -To encourage and to model safe and imaginative play with equipment and to support children in taking responsibility for the equipment.
• -Providing First Aid
• -Ability to work as part of a team
• -Understanding safeguarding, promoting the welfare of children and young people.
• -Build a positive relationship with teaching staff and children.
• -Being flexible to changes with daily routine.
• -To be ready to think outside the box.
• -Setting good example to pupils through personal and professional conduct.
• Also, during my time at Kenley primary school, I have been asked to help support within Reception, KS1 classes and a 1:1 role with a Year 1 child. I am currently volunteering 2 days a week in Reception and Year 2. My role consisted of.
• -Helping support children in structured learning within Maths, English, Reading and phonics.
• -Working under the direct supervision of the class teacher.
• -To help prepare, monitor, and maintain a safe and secure learning.
• -To support the physical, intellectual, emotional and social development.
• -To prepare and support the learning material and create a visual display.
• -Accompanying children to off-site visits.
• -Knowledge of EYFS KS1 and KS2.
• -Knowledge of SEND pupils including those on the autistic spectrum/ ADHD.
• -Knowledge of how children learn.
• -Working with a small group of children or on a 1:1 basis.
• Conducted regular checks of eating areas for possible hazards or cleanliness issues.
• Responded quickly to accidents or incidents on the playground.
• Reported any significant behavioural issues to the relevant teacher or Head Teacher.
• Administered first aid, ensured child safety.
• Provided emotional support to distressed students, contributed to mental wellbeing.
• Supported catering team by serving meals when necessary, ensured smooth operation of lunch service.
• Encouraged good dietary habits, promoted healthier lifestyle among students.
• Collaborated with other Lunchtime Supervisors to provide consistent care for all pupils.
• Ensured that pupils washed their hands before eating as part of promoting hygiene standards.
• Promoted a safe and positive environment by enforcing school policies.
• Supervised pupils during lunchtime, ensuring good behaviour.
• Communicated effectively with parents regarding their child's welfare at lunchtimes.
• Assisted in maintaining cleanliness of dining area for improved student experience.
• Helped special needs students with meals, achieved inclusivity.
• Organised fun activities for the enhancement of children's social skills.
• Helped pupils find seating during busy dining hall hours.
• Supported students at lunchtimes by encouraging healthy nutrition and positive behaviour.
• Handled spillages and accidents with calm and composure.
• Promoted positive manners by enforcing lunchroom rules and promptly addressing negative student behaviour.
• Observed playground for potential dangers and approached unauthorised personnel on academy grounds.
• Reduced anxiety for younger and SEND pupils by employing clear communication and calming strategies.
• Assisted Special Educational Needs and Disabilities (SEND) students during mealtimes.
• Monitored playground during breaks, ensured secure play environment for children.

• -Maintained in-depth knowledge of current style and colour trends to offer up-to-date styling advice.
• -Offered expert guidance on customer restyles, advising of suitable cuts and colours to suit face shape and skin tone.
• -Cleaned up effectively after client treatments, leaving customer homes spotlessly clean and tidy.
• -Visited client homes to carry out various hair treatments, such as cutting, colouring, and styling.
• -Interpreted client needs effectively, working accurately from descriptions and photos of desired styles.
• -Demonstrated abilities in various colouring techniques, including balayage, ombre and baby lights.
• -Conducted in-depth client consultations to obtain information and specifics on client's vision, requirements, and style specifications.
• -Being able to hold a conversation & listen to customer to make them feel more relaxed.
• -Always maintain a positive and pleasant attitude no matter what the situation is.

• -Inputting purchase orders Sale invoices/credits
• -Chasing payment/ invoices
• -Working on Clik software

• -Changing prices when they have increased or decreased using hand set.
• -Make sure the store is legal for next day opening & all offers, and promotion are displayed correctly.
• -Making sure the item on the shelf matches the item on the ticket and replacing tickets where needed.
• -Promoted missed offers and additional till-side purchases, increasing average customer spend.
• -Maintained clean, hygienic store, upkeeping positive brand reputation.
• -Provided outstanding customer care, effectively enhancing store reputation and regard.
• -Greeted customers enthusiastically, engaging in conversation to ensure friendly, professional customer care.
• -Maintained neat and clean shop floor and storage areas.
• -Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.

• -Recommended home care hair regimens and treatments based on client hair quality.
• -Developed new hair styling techniques using creativity and knowledge of trends.
• -Selected hair colours based on customer preference.
• -Recommended hair styles to compliment clients' facial features and colouring.
• -Scheduled appointments for customers.
• -Demonstrated exquisite layering using advanced scissor techniques.
• -Pre-booked appointments to guarantee repeat business.
• -Maintained updated knowledge of industry products, including chemical composition, structure, and properties.
• -Kept salon clean and pristine by cleaning work areas, sweeping floors and sanitising chairs between client bookings.
• -Operated cash register, card machines and POS systems to process customer payments.
• -Inquired into sensitivities and allergies before washing, rinsing, and drying client's hair with appropriate shampoos and conditioners.
• -Reported unsafe circumstances and inappropriate customer behaviour to management.
• -Operated hairstyling tools, including straighteners and dryers and hot combs to style client's hair.
• -Cleaned and sterilised hairdressing tools and equipment to comply with health and safety standards.

• -Closely monitored cashier operations to tend to colleagues requiring assistance.
• -Solved complex customer complaints by providing smart solutions to maintain customer satisfaction.
• -Assisted in training cashiers in emergency procedures, company best practices and cashier legal aspects.
• -Processed refunds and exchanges, documenting reasons for returns for audit and accounting purposes.
• -Maintained store's shrink awareness program to address inventory shrinkage or theft, minimising negative effects on business operations.
• -Distributed money to cashiers at shift starts, collected till contents at end-of-shift and arranged for secure storage of cash to prevent losses.
• -Assessed cashier performance, helping in resolving cash handling and customer service issues.
• -Managed scheduling of breaks for checkout teams based on quieter periods and shift duration.
• -Counted cash and vouchers at day-end within tills and self-service machines, placing in locked safes, in line with company regulations.
• -Assigned tasks to cashiers based on priorities, decreasing customer wait times and lengthy queues.
• -Helped checkout staff assess customer IDs, checking for validity for age-restricted purchases.
• -Retrieved items from shop floor, shelves and displays upon request by checkout teams or customers to replace purchased items.
• -Assisted customers in locating items on shop floor by showing item location and explaining product range.
• -Encouraged customer sign-ups to loyalty card schemes, promoting current offers for repeat custom.
• -Maintained high productivity by efficiently processing cash, credit, and debit payments.