Emma Mcghee
Paisley
Summary
Friendly and customer-focused with strong communication skills and ability to work well under pressure. Demonstrated teamwork capabilities and problem-solving skills that ensure smooth service operations. Ready to contribute to positive dining experience and excel in [Desired Position] role.
Offering exceptional customer service skills and positive attitude. Knowledgeable about teamwork, communication, and problem-solving from previous roles in retail and hospitality. Ready to use and develop interpersonal, organisational, and multitasking skills in [Desired Position] role.
Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety processes and customer service to new, rewarding opportunity.
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Overview
7
7
years of professional experience
Work history
De'marcos server
Fish and chip shop
Paisley
2020.01 - 2021.12
- Communicated effectively with chefs to accommodate special requests or allergies in meals served.
- Handled all table settings and cleared up post-meal to keep the area tidy.
- Maintained cleanliness in dining area for a pleasing atmosphere.
- Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
- Supported other team members during busy periods ensuring efficient operations.
NN10 glass collecter
NN10 pub
Glasgow
2018.04 - 2018.10
- Ensured proper hygiene standards were upheld with thorough cleaning practices.
- Facilitated rapid turnover of tables by quick removal and replacement of used glasses on the bar counter.
- Managed stock levels of glassware to ensure adequate supplies during busy periods.
- Increased overall productivity by swift completion of assigned tasks.
- Executed additional duties as required, demonstrating flexibility and commitment.
- Supported team members during high-volume shifts for improved efficiency.
Apprentice
So ho hairdresses
Shawlands
2016.02 - 2016.07
- Demonstrated strong attention to detail whilst carrying out complex assignments.
- Worked diligently to meet customer needs, resulting in increased satisfaction levels.
- Adapted quickly to changing work requirements, maintaining high-performance standards under pressure.
- Engaged productively in teamwork activities; fostered stronger relationships among colleagues.
Plate waiting
Blue arrow
Glasgow
2015.03 - 2015.07
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
Education
GCSEs -
High school
Barrhead 2015-01
Skills
- Flexible schedule availability
- Restaurant cleanliness maintenance
- High-Speed service delivery
- Team leadership capability
- Time management efficiency
- Handling difficult customers
- Health and Safety Compliance
- Cash handling
- Table clearing
- Stock management
- Food hygiene awareness
- Bartending
- Efficient under pressure
- Cleaning requirements
- Food safety understanding
- Table clearing and setup
- Resilience under pressure
- Empathy towards customers
Timeline
De'marcos server
Fish and chip shop
2020.01 - 2021.12
NN10 glass collecter
NN10 pub
2018.04 - 2018.10
Apprentice
So ho hairdresses
2016.02 - 2016.07
Plate waiting
Blue arrow
2015.03 - 2015.07
GCSEs -
High school