Summary
Overview
Work history
Education
Skills
Timeline
Generic

Emma McCartan

Portstewart,Causeway Coast and Glens

Summary

Second-year Psychology student seeking part-time employment to build customer service and interpersonal skills. Available on weekends and flexible on weekdays depending on class schedule. Reliable, quick to learn, and eager to contribute to a positive team environment.

Overview

4
4
years of professional experience

Work history

Housekeeper

Canal Court Hotel
Newry, Armagh
07.2023 - 08.2025

Maintained a high level of cleanliness and comfort in guest rooms and public spaces by making beds, replacing linens and towels, dusting furniture, vacuuming floors, and sanitising bathrooms. Reported maintenance issues promptly and ensured all amenities were stocked to meet hotel brand standards.

Cleaner

Portstewart Library
Portstewart, Causeway Coast and Glens
11.2024 - 05.2025

Performed consistent cleaning and upkeep of library facilities by dusting shelves and furniture, vacuuming carpets, mopping floors, emptying waste and recycling, sanitising high-touch surfaces. Maintained a tidy, organised atmosphere to support a pleasant experience for visitors and staff.

Functions Waitress

Canal Court Hotel
Newry, Armagh
11.2021 - 05.2024

Worked collaboratively with a fast-paced team to set up venues for weddings, corporate events, and private functions. Responsibilities included arranging tables and décor, greeting guests, serving food and beverages, clearing plates and glassware between courses, and maintaining a clean, organise dining area to ensure an exceptional guest experience from start to finish.

Education

GCSEs - Math, English, Science, Religion, History, LLW, Drama and Childcare

St Marys High School
Newry, Newry Mourne and Down
09.2017 - 06.2022

A-Levels - Psychology, Business, Sociology

Southern Regional College
Armagh
09.2022 - 06.2024

Bachelor of Science - Psychology

Ulster University
Coleraine
09.2024 -

Skills

  • Customer Service
  • Team work
  • Organised and efficient
  • Silver Service
  • Hospitality
  • Cleaning, eg Window cleaning, Dusting, Stocking bathrooms, etc
  • Excellent oral and written communication
  • English fluency

Timeline

Cleaner

Portstewart Library
11.2024 - 05.2025

Bachelor of Science - Psychology

Ulster University
09.2024 -

Housekeeper

Canal Court Hotel
07.2023 - 08.2025

A-Levels - Psychology, Business, Sociology

Southern Regional College
09.2022 - 06.2024

Functions Waitress

Canal Court Hotel
11.2021 - 05.2024

GCSEs - Math, English, Science, Religion, History, LLW, Drama and Childcare

St Marys High School
09.2017 - 06.2022
Emma McCartan