Summary
Overview
Work history
Education
Skills
Personal Summary
References
Timeline
Generic

Emma Maxey

Tibenham,Norfolk

Summary

Dedicated professional with expertise in adaptive teaching methods and a child-centred approach, ensuring student safety and fostering strong relationships with children. Demonstrates integrity and honesty while maintaining health and hygiene practices, including dining area cleaning. Committed to enforcing school safety protocols and punctuality assurance, with a deep knowledge of children's games to enhance learning experiences. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

23
23
years of professional experience

Work history

Lunchtime assistant

Kenninghall Primary School
Kenninghall, Norfolk
2016.09 - 2017.07
  • Helped maintain order during busy periods, resulting in a calm atmosphere.
  • Managed queue lines effectively to minimise waiting time.
  • Handled food service tasks, improving lunch period flow.
  • Supported children with special dietary needs to ensure proper nutrition.

Pre school assistant

Kenninghall Pre School
Kenninghall, Norfolk
2014.12 - 2016.08
  • Provided extra help for struggling students, significant progress observed over time.
  • Assisted in setting up displays showcasing students' works promoting a sense of pride and achievement amongst them.
  • Supervised outdoor playtime for physical fitness enhancement of the children.
  • Helped maintain discipline during field trips keeping children safe whilst ensuring they had fun at the same time.

Business development manager

Bell Fundraising
Herne Bay, Kent
2007.04 - 2010.05
  • Fostered client relationships, leading to increased brand loyalty.
  • Delivered excellent customer service by addressing queries promptly and effectively.
  • Optimised operational procedures for improved productivity.
  • Spearheaded training programmes, enhancing team capabilities.

National business development manager

Sharing the Caring trading arm of Help the aged
West Malling, Kent
2000.02 - 2007.04
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

In store demonstrator

Total glaze Windows
Margate, Kent
1998.01 - 2000.04

Face to face sales. Demonstrating UPVC window, doors and conservatories.

liasing with members of the pu

Administrator

Thanet Local Radio
Ramsgate, Kent
1997.02 - 1998.01
  • Managed office supplies inventory, ensuring readiness for all projects at any given time.
  • Facilitated internal communications with clear and concise memos and bulletins.
  • Streamlined office operations by implementing efficient administrative procedures.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Improved record keeping system with attention to detail and thoroughness.
  • Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.

Trainee Media Agent

Jacque Evans Management
London
1995.01 - 1997.01
  • Improved customer trust by establishing open lines of communication and effectively handling enquiries.
  • Maintained detailed records of all interactions with clients, helping to personalise future communications.
  • Led team meetings to improve overall performance and boost morale within the agency.
  • Adhered strictly to regulatory guidelines during all stages of transactions, reducing legal risks associated with non-compliance.
  • Assisted in the preparation of detailed reports for senior management review.

Education

BTEC 1st DIPLOMA - business and finance

Thanet Technical College
Broadstairs, Kent
09/1991 - 06/1992

NVQ Level 2 - Business Administration

Thanet Technical College
Broadstairs, Kent
09/1991 - 06/1992

NVQ Level 1 - Spoken English

Thanet Technical College
Broadstairs, Kent
09/1990 - 06/1991

GCSEs - English Literature and language

King Ethelbert School
Birchington, Kent
01/1986 - 06/1990

Skills

  • Adaptive teaching methods
  • Child-Centred approach
  • Integrity and honesty
  • Relationship building with children
  • Knowledge of children's games
  • Student safety enforcement
  • Dining area cleaning
  • Health and hygiene practices
  • School safety protocols
  • Punctuality assurance
  • Empathy and understanding
  • Office equipment operation
  • Discretion and confidentiality
  • Attention to Detail
  • Reporting and documentation
  • Written and verbal communication
  • Telephone etiquette
  • Confidentiality maintenance
  • Maintaining office records
  • Policy implementation
  • Resilient to pressure
  • Product demonstration
  • Training and mentoring

Personal Summary

For the last ten years I have taken a step back from employed work to care for my mother. I  took on all day to day care and responsibilities, arranged holidays and family outings. My mother has recently passed so now is the time to return to work. A workplace that fosters encouragement, kindness and respect. 

References

References available upon request.

Timeline

Lunchtime assistant

Kenninghall Primary School
2016.09 - 2017.07

Pre school assistant

Kenninghall Pre School
2014.12 - 2016.08

Business development manager

Bell Fundraising
2007.04 - 2010.05

National business development manager

Sharing the Caring trading arm of Help the aged
2000.02 - 2007.04

In store demonstrator

Total glaze Windows
1998.01 - 2000.04

Administrator

Thanet Local Radio
1997.02 - 1998.01

Trainee Media Agent

Jacque Evans Management
1995.01 - 1997.01

BTEC 1st DIPLOMA - business and finance

Thanet Technical College
09/1991 - 06/1992

NVQ Level 2 - Business Administration

Thanet Technical College
09/1991 - 06/1992

NVQ Level 1 - Spoken English

Thanet Technical College
09/1990 - 06/1991

GCSEs - English Literature and language

King Ethelbert School
01/1986 - 06/1990
Emma Maxey