Emma Lock
Overview
2
2
years of professional experience
1
1
Certification
Work history
Cleaner
Sackville school
East Grinstead, West Sussex
2024.05 - 2025.09
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Ensured cleanliness by regularly sweeping and mopping school corridors.
- Abided by health and safety regulations, ensured safer environment for all pupils and staff members.
Student mentor
Sackville School
East Grinstead, West Sussex
2024.03 - 2025.05
- Developed strong rapport with mentees, building a trust-based mentor-mentee relationship.
- Offered emotional support, helping students cope with academic stress better.
- Helped students with academic and social challenges, offering support and suggestions for helpful resources.
Lunchtime cashier
Sackville school
East Grinstead, West Sussex
2023.11 - 2024.09
- Coordinated with team members for smooth shift transitions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
Volunteer shop assistant
Sense Charity Shop
East Grinstead, West Sussex
2024.05 - 2024.05
- Increased product visibility, organised shelves neatly and efficiently.
- Took initiative in tidying up store aisles after closing hours maintaining orderly environment.
- Ensured stock rotation to maintain freshness of products on display.
- Assisted with window displays to attract potential customers.
- Handled customer queries with patience and politeness, improved overall shopping experience for customers.
seasonal sales assistant
Card Factory
East Grinstead, West Sussex
2023.12 - 2023.12
- Addressed customer needs promptly, resulting in positive feedback and loyalty..
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Assisted customers with product selection for optimal satisfaction.
- Offered personalised shopping advice to enhance customer experiences.
- Utilised excellent communication skills to provide detailed product information.
Certification
Mental health first aid certified
Teaching English as a foreign language certificate
Timeline
Cleaner
Sackville school
2024.05 - 2025.09
Volunteer shop assistant
Sense Charity Shop
2024.05 - 2024.05
Student mentor
Sackville School
2024.03 - 2025.05
seasonal sales assistant
Card Factory
2023.12 - 2023.12
Lunchtime cashier
Sackville school
2023.11 - 2024.09