Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
SELECTED BRAND EXPERIENCE
TOOLS & PLATFORMS
Timeline
Generic

Emma Li

London,City of London

Summary

Part digital marketer, part strategist, part translator between legal, tech, media and commercial teams. With 15+ years' experience in DTC digital marketing, channel marketing, retail performance media and first-party data, I specialise in turning complex challenges into scalable marketing programmes that deliver business growth.

Overview

2
2
Languages
1
1
Certification
5
5
years of post-secondary education
18
18
years of professional experience

Work history

Digital Channel Performance Lead

Samsung Europe HQ
Chertsey, Surrey
2026.03 - Current
  • Led Pan-European Channel Partner GTM, CRM, Data Co-op and Paid Media strategy across 16 markets with major retail partners including Amazon, EE, Currys, Argos and Boulanger.
  • Led innovative channel marketing pilots across Data Co-op, CRM audience frameworks, and emerging media channels, creating scalable test-and-learn models with HQ, markets, agencies, and retailers to enhance campaign effectiveness.
  • Improved audience match rates from 8% to 27% and delivered 7.2x ROAS vs benchmark through audience-led activation.

Delivered €14M+ incremental revenue from EU5 World Cup Amazon TV competitor intercept campaign with 30M impressions and 4.4K incremental TV units sold.

  • Managed complex senior stakeholder relationships, coordinating reporting across HQ, markets, agencies, and retail partners to align strategies and drive key business outcomes.
  • Key Achievements:

Digital channel performance lead

Samsung UK
Chertsey, Surrey
2024.06 - 2026.03
  • Lead UK Mobile Experience Channel Marketing strategy and digital transformation across key retail and operator partners, including Amazon, EE, O2, Vodafone, Currys, Argos and John Lewis.
  • Managed £1.7M quarterly budget, leading a team of 5 to drive partner activation, retail media growth, and channel partner CRM activation.
  • Developed retail media measurement frameworks and digital capabilities for Ratings & Reviews, Live Commerce, and Affiliate Marketing, enhancing partner performance.
  • Generated 10K+ incentivised reviews in one month post-Galaxy S26 launch through effective review syndication strategy.
  • Established Samsung UK's in-house retail affiliate capability.
  • Delivered Samsung UK's first Data Clean Room pilot with Argos.
  • Built Samsung UK's first Retail Media Normalised-ROAS framework, improving campaign measurement across Criteo, CitrusAd, Epsilon and Amazon

Account Manager to Account Director

Mindshare
LONDON, City of London
2019.09 - 2024.05
  • Promoted from Account Manager to Account Director in recognition of strong client leadership, commercial growth and team management.
  • Grew managed accounts' portfolio from £800K to £1.5M within two years.
  • Directed SEO (technical & content), SEM and app store optimisation strategies for 33 Apple Online Stores across EMEA and KFC UK & Ireland, establishing search frameworks and best practices adopted by regional markets.

Developed SEO and SEM frameworks that became the regional best practice for KFC.

  • Developed organic and paid search strategies, leveraging technical SEO, local search, content optimisation, search intent and link-building to drive web traffic, app adoption and revenue growth.
  • Successfully led multiple international website migrations, GTM launch campaigns, and search optimisation projects.
  • Led team of 7 (account managers, executives and analysts) to enhance client service and project delivery.
  • Key Achievements:

Senior account executive

Neo Media World
LONDON, City of London
2018.10 - 2019.08
  • Led projects on consumer intent and opportunity insights through Search and Social channels, informing strategic decision-making.
  • Managed global search programmes across 12 EMEA and US markets, developing playbooks and driving capability uplift regionally.
  • Provided guidance and playbooks to Nestlé HQ, resulting in improved search performance across all business units.
  • Delivered search training to Nestlé Waters teams in selected markets, enhancing expertise in search analytics, content strategy, and maturity measurement.
  • Analysed performance data to provide actionable, data-driven insights that improved ongoing marketing programmes.

Head of Advertising and Media Operation

Inno-media limited
LONDON, City of London
2015.06 - 2018.08
  • Digitised and commercialised inno-media media ecosystem, creating integrated advertising solutions for UK brands targeting inbound travellers. Increased digital audience base from 500K to 2M in one year and scaled campaign value from £20K to £100K per project, driving significant advertising revenue growth.
  • Successfully scaled Sina Weibo’s advertising operations across the UK and Europe.
  • Led team of 6 in account management, media sales, and media operations, enhancing overall performance.
  • Onboarded brands for Sina Weibo UK & Europe, delivering integrated media solutions across programmatic and social platforms.
  • Grew diverse client portfolio for new business, including Estée Lauder, Tom Ford, British Council Education, London & Partners and Slough Council.

Social Media Manager

Ogilvy Public Relations
LONDON, City of London
2012.12 - 2013.12
  • Created a viral content series that attracted 300K+ engagements and gained 20K+ new followers within one week.
  • Managed social media content, community engagement, and influencer campaigns for British Airways and Westfield, ensuring alignment with brand objectives.
  • Cultivated fashion,beauty, and travel influencer collaborations to strengthen brand presence.

Account Executive to Account Manager

OgilvyOne
Beijing, China
2008.07 - 2011.12
  • Promoted from Account Executive to Account Manager after 1 year
  • Managed IBM China Software CRM and digital marketing campaigns, enhancing email marketing, social media, and lead generation programmes.
  • Led client communication and collaborated with creative, content and technology teams on digital campaigns and website projects.
  • Supported new business development and delivered digital campaigns for key clients, contributing to client satisfaction and retention.
  • Achieved +5% email open rate, +3% CTR and +10% engagement uplift through campaign

Education

Master of Arts - Marketing

Kingston Business School
London
2012.09 - 2014.01

Bachelor of Science - Marketing

Beijing University of Posts and Telecommunications
Beijing
2004.09 - 2008.07

Skills

  • Partner marketing strategy
  • Stakeholder engagement
  • Data strategy
  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Retail Media Strategy
  • Retail media optimisation

Affiliations

  • Camping
  • Knitting
  • Swiming
  • Running

Certification

- 11/2025 - Google Ads Measurement Certification

- 08/2023 - Google Search 4 Certification

- 05/2021 - 05/2022 Google Search Ads 360 Certification

- 10/2018 - 10/2019 Advanced Google Analytics Certification

- 01/2020 - 01/2021 Google My Business Advanced

- 10/2016 - 02/2017 Google Advanced Digital Marketing - Excellent

Languages

English
Fluent
Chinese (Mandarin)
Native

SELECTED BRAND EXPERIENCE

Samsung | Apple | IBM | British Airways | KFC | Sina Weibo | Estée Lauder | Tom Ford | British Council | London & Partners

TOOLS & PLATFORMS

Snowflake | LiveRamp | Decentriq | Amazon DSP | Google DV360 | Meta Ads Manager | Samsung Ads | Criteo | CitrusAd | Epsilon | IBM Unica | Qlik | Skie | Bazaarvoice | Feefo | Claude 

Timeline

Digital Channel Performance Lead

Samsung Europe HQ
2026.03 - Current

Digital channel performance lead

Samsung UK
2024.06 - 2026.03

Account Manager to Account Director

Mindshare
2019.09 - 2024.05

Senior account executive

Neo Media World
2018.10 - 2019.08

Head of Advertising and Media Operation

Inno-media limited
2015.06 - 2018.08

Social Media Manager

Ogilvy Public Relations
2012.12 - 2013.12

Master of Arts - Marketing

Kingston Business School
2012.09 - 2014.01

Account Executive to Account Manager

OgilvyOne
2008.07 - 2011.12

Bachelor of Science - Marketing

Beijing University of Posts and Telecommunications
2004.09 - 2008.07
Emma Li