I have over 20+ years of retail experience, working with clothing and food. I am skilled in handling many different transactions, whether it be on a till or via the Post Office, I always provide great customer service to ensure a positive experience. I am a reliable, honest employee whom is trusted to deal with many different kind of deliveries on a daily basis, including stock goods and money deliveries from Royal Mail etc. On the post office customers trust me to help them with their money transactions and with the sending of their parcels, I always do this to the best of my ability to make sure I have happy customers. I am always willing to help those who need it. I can work using my own initiative, but I can also work well with others, I am a team player.
Serving customers with their shopping. Manage cash & card transactions accurately and efficiently while maintaining a balanced cash register.
Provide good customer service when dealing with inquiries or complaints.
Organize and restock shelves when needed.
Bring in & sign for deliveries, making sure they get put on the correct isles for other members of staff & myself to put them on sale.
Can work well by myself or with others.
Whilst working on the post office I deal with many different transactions, including package shipping, mail handling, receiving cash from customers making deposits into their accounts and giving cash when customers make are taking out of their accounts.
I also take in and sign for any parcels & money deliveries for the manager.
Maintain cleanliness of the store and the machines we have installed (Costa machine, Hot chocolate machine, Ice cream machine, Slush machine, pizza machine, oven). This is done on a daily basis.
Ran my own department, had more responsibility than some other staff.
Managed cash & card transactions on the tills.
Dealt with customer enquiries & complaints on the customer service desk.
Replenished merchandise on the sales floor.
Helped with deliveries making sure all stock was sent to the correct departments ready to be put out on sale.
Helped in the cash office. Dealt with money from the safe etc.
Cash Handling
Good communication skills
Good customer service
Good time keeping
Multi-tasking
Can work well with others or by myself
Can work at a fast pace
Work under pressure
Bring in and sign for deliveries
Good house keeping