Emma Ingram
Borehamwood
Summary
Resourceful Trading Support Manager with focus on streamlining operations and enhancing team performance. Excelled in developing and implementing trading strategies, resulting in optimised workflows and increased profitability. Known for fostering collaborative environments and driving continuous improvement initiatives.
Overview
2026
2026
years of professional experience
Work History
Trading support manager
Argos
London
07.2008 - Current
- My Current Position is Trading Support Manager at Kilburn Argos. In my 16 years at Argos Sainsburys starting as a Christmas temp, I have climbed the retail ladder working in various roles such as customer adviser, team leader and stock manager before my current role working in more than 8 stores across the London regions. Delivering company KPI’s weekly whilst building on existing relationships with key senior management stakeholders.
- Key Highlights of Previous roles; my first Management role was at Borehamwood Argos in 2019 taking +£8M in Trade, focusing on coaching & developing other junior team leaders and a leading a team of 28 staff to reach their full potential.
- My duties included managing salary & wage productivity, health & safety, recruitment & people development, these are all areas I have experience in and have strengthened my overall job performance.
- Developed training programmes to improve staff knowledge and skills.
- Coordinated with other departments to ensure smooth operations.
- Implemented risk management policies, reducing potential losses in trades.
- Liaised regularly with legal teams, ensuring all trading activity adhered strictly to regulatory rules.
- Made tough decisions on behalf of store team.
- Coached staff to support professional growth and development.
- Facilitated smooth and informative handovers at shift-end.
Stock manager
Education
GCSEs - 8 GCSEs: A* - C including Mathematics and English
St Marys School
BarnetNVQ Level 3 - Childcare
Stanmore College
Stanmore, HarrowNVQ Level 3 - Employment Law
City Of London College
BarnetSkills
- Staff rota arrangement
- Promotions coordination
- Operational optimisation
- Crisis management capabilities
- Store security measures
- Scheduling employees
- Store layout planning
- Cash handling
- Financial reporting
- Budget oversight
- Profit and loss understanding
- Stock control systems
- Sales Leadership
- Employee motivation techniques
- Loss prevention strategies
- Performance monitoring
- Health and Safety regulations
- POS system operation
- Staff mentoring
- Brand Promotion
- Stock control systems understanding
- Project management tools familiarity
Timeline
Trading support manager
Argos
07.2008 - Current
Stock manager
GCSEs - 8 GCSEs: A* - C including Mathematics and English
St Marys School
NVQ Level 3 - Childcare
Stanmore College
NVQ Level 3 - Employment Law
City Of London College
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