Emma Hunter

• Review and analyse clinical documentation to accurately assign codes to diagnoses, procedures, and treatments using classification systems for NHS GP offices across England.
• Ensure compliance with coding guidelines and regulations to maintain quality and integrity.
• Collaborate with healthcare professionals to clarify information and resolve coding discrepancies.
• Stay updated with changes in coding practices and healthcare regulations.
• Enhanced accuracy of patient records by meticulously coding clinical data.
• Maintained confidentiality and security of all patient-related data whilst adhering strictly to the Data Protection Act and UK GDPR.
• Used specialist computer software (incl. System One) accurately for entering and translating medical conditions into SNOMED-CT codes.

• Maintained thorough identification and application knowledge of medical terminologies and procedures for efficient ICD10 & OPCS - 4.10 coding.
• Demonstrated biological and disease classification understanding to handle complex coding needs.
• Maintained meticulous attention to accuracy and quality, guaranteeing data precision and accurate patient health records.
• Maintained an updated personal registry of codes learnt, making it easy reference during work hours, continually researched medical conditions and procedures to ensure high level of understanding.
• Maintained confidentiality and security of all patient-related data whilst adhering strictly to the Data Protection Act.
• Used specialist computer software accurately for entering and translating medical conditions into standard codes.
• Maintain up-to-date knowledge of coding guidelines, medical terminology, and changes in healthcare policies
• Efficiently managed workload during periods of increased demand without compromising on quality.
• Review patient records to ensure completeness, accuracy, and compliance with coding standards.
• Completed admissions and discharge documentation following proper procedures and filed correctly to facilitate new actions.

• Organised resources and materials to help reduce waste.
• Dismantled and reassembled medical equipment to clean and prepare for re-use.
• Respected confidentiality and privacy, keeping all personal and health data secure.
• Maintained meticulous attention to accuracy and quality across donor health screening, guaranteeing data precision.
• Monitored patient wellness during collection to proactively address adverse reactions.
• Managed and maintained donation documents and patient records.
• Maintained strict adherence to health regulations in all tasks, ensuring patient safety.
• Adhered strictly to guidelines for biohazardous waste disposal, reducing risk of infection spread.
• Dismantled and reassembled medical equipment to clean and prepare for re-use.
• Dismantled and reassembled medical equipment to clean and prepare for re-use.
• Maintained meticulous attention to accuracy and quality across donor health screening, guaranteeing data precision.

• Responded to a high volume of calls from patients, doctors and internal/external laboratories regarding test information, add-on tests and troubleshooting

• Demonstrated high level of problem solving as Troubleshooter in the laboratory

• Excellent accuracy data entry, accuracy, laboratory skills and confidentiality

• Unpack and receive high volume of specimens

• Adhere to strict NATA guidelines and SOPs Use computer databases to research patient or test information and verify information

• Processed samples, labelled containers and completed required paperwork.

• Received, prepared and distributed samples to external locations.

• Handled samples in line with strict laboratory procedures using appropriate PPE.

• Carried out routine housekeeping tasks to maintain safe, clean, uncluttered work environment.

• Disposed waste solvent, general rubbish and clinical waste safely.

• I only worked for Eastern Health for approximately 6 weeks, this was due to me having a major operation. I ended up with some complications post op and left the job to recover.
• Facilitated blood collection for health screenings and diagnostic testing.
• Labelled vacutainer tubes with patient name, date and collection time.
• Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
• Stocked phlebotomy trolley or carrier with appropriate supplies.
• Delivered compassionate care and education to reduce patient fear and anxiety.
• Spoke with patients to gather information for lab records.
• Organised daily work based on collection priority.
• Prepared collected samples for transport to laboratory within strict timelines.
• Assessed donor vein suitability for cannulation and escalated critical challenges to superior.
• Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures.
• Maintained patient sample integrity through correct handling and storage.

• Performed whole blood and plasmapheresis venepuncture
• Monitored patient wellness during collection to proactively address adverse reactions.
• Excellent customer service skills, by providing a positive experience for donors while in the donor centre, including first time/anxious donors and donors who had adverse reactions
• Exhibited a willingness to fulfil any and all needed roles within the donor centre, including CSO role
• Demonstrated a high level of understanding and capability of the Blood Service computer databases
• Demonstrated ability to achieve KPI targets
• Ensures to maintain confidentiality and privacy of donors, by following all Standard Operating Procedures.
• Cleaned, sterilised and stored clinical equipment appropriately.
• Collected and disposed of clinical waste in line with regulations.
• Managed and maintained donation documents and patient records.
• Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures.
• Followed physician orders when administering therapeutic phlebotomy.
• Stocked phlebotomy trolley or carrier with appropriate supplies.
• Determined donor eligibility using medical screenings and medical history interviews.

• Performed blood draw by venous and capillary collection, ECG and various specialized tests
• Excellent customer service skills while providing a positive experience while drawing blood, especially for young and anxious patients
• Managed draw station daily operational tasks
• Monitored patient wellness during collection to proactively address adverse reactions.
• Organised daily work based on collection priority.
• Practised in accordance with internal guidelines, SOPs and clinical study protocols to mitigate risks.
• Prepared collected samples for transport to laboratory within strict timelines.
• Assessed donor vein suitability for cannulation and escalated critical challenges to superior.
• Protected patients by following infection control, sharps disposal and bio-hazardous waste disposal procedures.
• Cleaned and prepped collection stations between appointments to reduce patient wait times.
• Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
• Maintained patient sample integrity through correct handling and storage.
• Delivered compassionate care and education to reduce patient fear and anxiety.
• Stocked phlebotomy trolley or carrier with appropriate supplies.
• Labelled vacutainer tubes with patient name, date and collection time.
• Facilitated blood collection for health screenings and diagnostic testing.
• Spoke with patients to gather information for lab records.