Summary
Overview
Work History
Education
Professional Development
Timeline
Generic

Emma Holloway

Wellington

Summary

My career objectives are to work in motivating and challenging roles which stimulate my interest in public policy and regulation.

I am a highly motivated individual who takes initiative. I have exceptional stakeholder management skills, an eye for detail and I enjoy a new challenge. I work well under pressure and have experience with managing multiple projects and deadlines.

Overview

14
14
years of professional experience

Work History

REGULATORY AFFAIRS MANAGER

ANZ
11.2023 - Current
  • Provide regulatory support for the business in preparation of the introduction of the Open Banking regulatory regime in New Zealand
  • This support ensured we established a robust, clear and cohesive position which communicated ANZ’s position in submissions and discussions with regulators
  • This ultimately helped to influence the direction of certain regulations to assist customers and industry alike
  • Provide regulatory support for the business in preparation for the introduction of amendments to New Zealand’s retail payment system, specifically regarding the regulation of interchange fees
  • This includes providing assistance to produce robust and clear submissions in response to government consultations
  • Our submissions ultimately led to New Zealand’s Commerce Commission reconsidering some of the proposals around the potential regulation of interchange fees
  • Provide regulatory support for the business in response to the introduction of a biometrics code in New Zealand
  • This includes supporting our Privacy team to produce analysis and comment on the draft Biometrics Code for it to become fit for purpose
  • To date, our work and comments have influenced areas of the Code and its implementation to ensure it meets the needs of customers and industry alike
  • Work with Business Units across ANZ to ensure appropriate awareness of regulatory change initiatives, the regulatory environment, and regulatory engagement
  • Represent ANZ on relevant industry groups, such as the New Zealand Bankers Association
  • Develop and maintain relationships with external bodies such as regulators and other government agencies and work with them to represent ANZ’s views in respect of regulatory change initiatives or regulatory interactions
  • Assist with the creation of processes and procedures relevant to the management of the regulatory change and regulatory interactions as part of ANZ’s compliance management requirements, and the New Zealand Division Obligations Register in our data system

REGULATORY AFFAIRS & GOVERNMENT RELATIONS ADVISOR

GENESIS ENERGY
05.2022 - 11.2023
  • I led several workstreams developing and communicating Genesis’ position on regulatory issues in the energy sector, including our response to the Climate Change Commission’s Emissions Reduction Plan, electrification of transport and workforce related issues
  • This work involved a combination of policy and communications work to develop our position in submissions, key messaging (written and verbal), and other advocacy documents
  • Proactively engaged with stakeholders to identify areas of regulatory risk for Genesis, and opportunities to influence policy outcomes that will be beneficial for the company and the sector
  • A key example of this includes advocating for the use of biomass and the development of a bioeconomy in New Zealand
  • Kept pace with regulatory changes in our field to ensure Genesis was keeping pace and complied with these changes
  • Responded to enquiries from officials regarding Genesis’ position from a regulatory perspective on occasion, for example Official Information requests that concern Genesis or information we can provide to assist policy development
  • Maintained a good internal network with other staff to help develop Genesis’ position on key policy issues that arise

POLICY ADVISOR

MINISTRY FOR BUSINESS, INNOVATION AND EMPLOYMENT
10.2019 - 04.2022
  • Led the review to improve the efficiency and efficacy of the financial dispute resolution scheme system in New Zealand
  • I was tasked with and achieved robust submission analysis, the drafting a regulatory impact statement and advising and seeking approval from the Minister and on the proposed changes
  • Tasked with developing an evaluation framework for New Zealand’s Financial Advice Services regime (FSLAA regime)
  • For this project, I developed an intervention logic model, and an approach and methods for how to measure the desired outcomes of the regime now and in five years’ time, to test if it is achieving its purpose
  • Supported the review of the National Environmental Standards for Telecommunications Infrastructure (NESTF)
  • I worked with key stakeholders at the Ministry for Environment to identify gaps to ascertain if the standards were fit for purpose and drafted required amendments accordingly
  • Tasked with leading MBIE’s response to the Regulatory Review Committee’s inquiry regarding the Outdoor party’s complaint about the 2016 NESTF review
  • Project lead for a cross-government project with the Commerce Commission, to appoint the new Telecommunications Commissioner at the NZ Commerce Commission
  • This included a Governor General appointments process that required Cabinet approval
  • Developed event briefings to support the Minister in stakeholder meetings
  • This included providing key information about a stakeholder and talking points for meetings

POLICY ANALYST, Policy

PHARMAC
12.2018 - 09.2019
  • Contributed to the development of PHARMAC’s sustainability policy position and organisational actions for PHARMAC
  • This included developing options for how PHARMAC could become more sustainable within the organization e.g
  • Waste, and how it could choose more sustainable options within the drug supply chain

SENIOR POLICY ADVISER, Health Policy & Workforce & Innovation teams

British Medical Association
02.2018 - 08.2018
  • Company Overview: London United Kingdom
  • Project lead for the British Medical Associations’ (BMA) The state of IT in the NHS policy project
  • Tasked with producing a report on NHS England’s General Practice Forward view funding
  • This focused on funding for general practice in England and the outputs of this initiative, two years since its implementation
  • Represented the BMA at external meetings with other organisations and strengthened engagement and collaboration when working on cross-organisation projects
  • An example of this, was representing the BMA at NHS England’s General Practice Forward View meeting
  • London United Kingdom

SENIOR PUBLIC AFFAIRS OFFICER, Public Affairs

NHS Confederation
06.2017 - 02.2018
  • Company Overview: London, United Kingdom
  • Led responses to consultations and inquiries, including a response to the Health Committee’s inquiry into the Nursing Workforce, the House of Lords EU Home Affairs Sub-Committee on Reciprocal Healthcare and the Health Committee’s inquiry into Brexit – medicines, medical devices and substances of human origin inquiry
  • Attended meetings with Members of Parliament to promote the NHS Confederation’s work
  • Developed briefings and talking points for senior staff to guide them when they gave oral evidence to parliamentary committees
  • Organised events including roundtable discussions, parliamentary receptions and conferences
  • Responsible for the effective line management of one public affairs officer
  • London, United Kingdom

COMMUNICATIONS OFFICER, Marketing and Communications

East Thames Ltd
11.2016 - 04.2017
  • Company Overview: London, United Kingdom
  • Contributed to the Group’s digital residents’ magazine, sourcing stories and writing copy
  • London, United Kingdom

ANALYST, OPERATIONAL POLICY AND INNOVATION

Ministry of Social Development
02.2015 - 08.2016
  • Tasked with providing updates on New Zealand’s progress regarding social issues in the Convention on the Elimination of all Forms of Discrimination Against Women (CEDAW) and United Nations Convention Periodic Reports
  • Provided secretariat support for the Family Violence Governance Group

MINISTERIAL SERVICES ADVISOR

Department of Corrections
07.2013 - 09.2014
  • Drafted responses to OIA and Privacy Act requests

PARLIAMENTARY INTERN

Parliamentary Services
01.2011 - 12.2011
  • For this role, I was mainly tasked with analysing, researching cases and preparing reports on findings
  • Developed parliamentary questions on behalf of Rt Hon Chris Hipkins

Education

BACHELOR OF LAWS -

Victoria University
01.2025

POST-GRADUATE DIPLOMA - PUBLIC POLICY

Victoria University
01.2015

BACHELOR OF ARTS - Art History and Political Science

Victoria University Wellington
01.2008

Professional Development

  • Completed several courses on writing.
  • Completed a course on microeconomics principles for policy.

Timeline

REGULATORY AFFAIRS MANAGER

ANZ
11.2023 - Current

REGULATORY AFFAIRS & GOVERNMENT RELATIONS ADVISOR

GENESIS ENERGY
05.2022 - 11.2023

POLICY ADVISOR

MINISTRY FOR BUSINESS, INNOVATION AND EMPLOYMENT
10.2019 - 04.2022

POLICY ANALYST, Policy

PHARMAC
12.2018 - 09.2019

SENIOR POLICY ADVISER, Health Policy & Workforce & Innovation teams

British Medical Association
02.2018 - 08.2018

SENIOR PUBLIC AFFAIRS OFFICER, Public Affairs

NHS Confederation
06.2017 - 02.2018

COMMUNICATIONS OFFICER, Marketing and Communications

East Thames Ltd
11.2016 - 04.2017

ANALYST, OPERATIONAL POLICY AND INNOVATION

Ministry of Social Development
02.2015 - 08.2016

MINISTERIAL SERVICES ADVISOR

Department of Corrections
07.2013 - 09.2014

PARLIAMENTARY INTERN

Parliamentary Services
01.2011 - 12.2011

POST-GRADUATE DIPLOMA - PUBLIC POLICY

Victoria University

BACHELOR OF ARTS - Art History and Political Science

Victoria University Wellington

BACHELOR OF LAWS -

Victoria University

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