Emma Heatherington
Newcastle
Summary
Versatile professional with expertise in vocal performance, speech and drama, and violin, complemented by strong communication and customer service skills. Certified in NPLQ and AED, demonstrating a commitment to safety and preparedness. A dedicated team player with experience in competitive sports through participation in Clonard Waterpolo Team and St Brigid's Gaelic Football Team.
Diligent Catering Worker with experience providing first-class food and drink provisions at various venues and events.
Overview
2026
2026
years of professional experience
Work history
Casual babysitter
- 09.2025
- Fostered an environment conducive to learning with the provision of educational games.
- Supervised and monitored the safety of children in care to ensure well-being at all times.
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Built strong relationships with families through trust and outstanding communication skills resulting in long-term babysitting contracts.
Bartender
Emerge Music Festival
08.2025 - 09.2025
- Promoted special events and offers effectively leading to increased footfall on those days.
- Created an inviting atmosphere through friendly interaction with customers.
- Handled cash transactions securely minimising risk of theft or fraud.
- Collaborated with team members to provide seamless service during busy periods.
Teaching assistant
Millennium Integrated Primary School
12.2024 - 09.2025
- Provided feedback on pupil's work, identifying areas for improvement.
- Assisted in lesson planning for effective curriculum delivery.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
Recreational assistant/ Lifeguard
Andersonstown Leisure Centre
Belfast
10.2023 - 09.2024
- Maintained order in swimming areas with effective rule enforcement.
- Coordinated with other lifeguards for efficient work flow during peak hours.
- Worked closely with management to develop emergency response plans.
- Ensured safety of swimmers by diligent monitoring of pool activities.
Teaching assistant
PSTBelfast Tutors
10.2023 - 08.2024
- Facilitated active learning environments with engaging teaching aids and resources.
- Collaborated with teaching staff in organising school events, fostering community spirit.
- Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
- Assisted in lesson planning for effective curriculum delivery.
Food and beverage team member
Crowne Plaza Hotel
10.2021 - 02.2022
- Enhanced dining experience with attentive and prompt service.
- Assisted in special event preparations; created memorable experiences for attendees.
- Adhered strictly to food safety regulations; ensured safe preparation and handling practices.
- Set tables, ensuring a clean and inviting environment for guests.
Practice assistant
Cedar Grove Veterinary Clinic
11.2019 - 02.2020
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
St Bride's Primary School
A-Levels -
Rathmore Grammar School
01.2016 - 01.2024
Bachelor of Science - Psychology
Newcastle University
09.2025 -
Skills
- Vocal Performance
- Speech and Drama
- Violin
- NPLQ
- AED
- Communication Skills
- Customer Service
- Clonard Waterpolo Team
- St Brigid's Gaelic Football Team
- City of Belfast Swimming Club
Custom
- Damien McArdle, 07377811395, PSTBelfast Tutors
- Christopher Lockhart, 07838923149, Crowne Plaza
Languages
French
Beginner
Affiliations
I enjoy travelling and have had the opportunity to visit many different countries in the world. I am an avid swimmer and skier. I am very social and friendly and enjoy being an active member of my University, community and neighbourhood.
Timeline
Bachelor of Science - Psychology
Newcastle University
09.2025 -
Bartender
Emerge Music Festival
08.2025 - 09.2025
Teaching assistant
Millennium Integrated Primary School
12.2024 - 09.2025
Recreational assistant/ Lifeguard
Andersonstown Leisure Centre
10.2023 - 09.2024
Teaching assistant
PSTBelfast Tutors
10.2023 - 08.2024
Food and beverage team member
Crowne Plaza Hotel
10.2021 - 02.2022
Practice assistant
Cedar Grove Veterinary Clinic
11.2019 - 02.2020
A-Levels -
Rathmore Grammar School
01.2016 - 01.2024
Casual babysitter
- 09.2025
St Bride's Primary School