Emma Gunner

A sister company to Brausch & Co supplying Villeroy & Boch, Keuco & Toto to retailers in Southern England, Midlands & the North West. Looking after around 100 accounts in the North West, with selected accounts from Preston to Edinburgh, developing new business both in the retail showrooms & more recently in the last 3 years working closely with selected Ecom clients. Working alongside the manufacturer representative's daily, planning displays & liaising with the fitting team, designing & maintaining the ongoing changes within the in house showroom, planning & delivering training in house & externally. Using a CRM system daily, stock taking once yearly.

A Spanish Tile manufacturer with a UK office based in the Business Design Centre, Islington supplying tiles directly to Bathroom retailers through out the UK. Looking after 150 accounts in the North West, Cumbria & Scotland, developing new business, tile merchandising, designing displays with in the showrooms. Delivering in house & external training, using a CRM system.

After moving back to Lancashire from Devon I resumed my previous post as North West Area Sales Manager, selling prestigious Bathing & Showering products such as Villeroy & Boch and Keuco to Bathroom retailers throughout the North West also covering Cumbria & the North East. CRM system used daily, planning and delivering in-house and external training, and also covering in the busy sales office. Due to unforeseen circumstances the business closed at the end of 2008 leaving me unemployed.

After relocating to Devon for family reasons I was given the opportunity to develop under floor heating throughout the South West for one of the leading European suppliers of electric under floor heating systems

This was a challenging role for me as I had no knowledge of the area and although having offered Magnum under floor heating in my portfolio at RK Ceramics I had never specialized in it before

My role was to develop the brand throughout the South West, call on new and existing clients and look after a distributor.

A family run Bathroom Distribution business based in Warrington supplying prestigious Bathing and Showering products to Bathroom retailers predominantly across the North of England and Scotland

Looking after around 120 accounts in the North West & Cumbria, developing business in the North East and looking after selected accounts in Berkshire, Wiltshire & South Wales, updating displays, planning and delivering training both in-house and external, using a CRM system daily, writing reports, keeping a close eye on my area's GP reports, stock taking, answering sales calls and order processing.

I joined Broughton's when I left school as an Accounts Office Junior but soon realised that Accounting was not for me so took the opportunity to move into the busy Sales Office. My duties involved taking back to back sales calls, processing orders, handling queries, arranging returns, liaising with the transport department, ordering stock, checking purchase orders. In April 1998 I was promoted to the Broughton House Collection, a specialist department with in the company selling Villeroy & Boch to UK retail outlets. My day to duties remained the same but I was looking after a selected number of clients and supporting the two ASM's covering the country. In August 2001 I was promoted to Area Sales Manager for the Broughton House Collection, looking after around 200 accounts covering the North of England, the Midlands and Scotland selling high end bathroom products and kitchen and plumbing products. This was my first experience of area sales and also plumbing and kitchen sales. I gained a lot of valuable experience of account management throughout this time which stood me in good stead to then go on and work for some of the Industries prestigious companies.