Emma Fox
Oxford,United Kingdom
Summary
Accomplished professional with expertise in budget management, forecasting, and analysis. Demonstrates strong skills in process improvement and automation, coupled with creative problem-solving abilities. Adept at prioritising tasks and multitasking effectively, even under tight deadlines. Committed to driving efficiency and achieving organisational goals through innovative solutions.
Overview
34
34
years of professional experience
3
3
years of post-secondary education
Work history
Finance & Systems Manager
Oxford Brookes University
Oxford, Oxfordshire
2016.10 - 2025.03
- Budget Management & Financial Oversight – Oversee daily budget operations, authorisation levels, and budgetary signatories while ensuring compliance with university financial regulations. Conduct monthly financial reviews, analyse variances, and prepare reports for accurate financial monitoring.
- Stakeholder Collaboration & Strategic Planning – Work closely with budget holders to develop budgets, monitor financial performance, and create financial business cases for projects. Engage with Management Accountants across faculties to ensure best practices in financial processes.
- Team Leadership & Compliance – Line manage Finance Officers, provide financial training, and ensure adherence to statutory financial regulations (IFRS & HE SORP). Maintain financial integrity, improve internal controls, and manage year-end financial processes.
- Commercial Income Management – Oversee income collection processes, ensure compliance with university policies, and manage income reconciliation for audit readiness.
- System Management & Compliance – Serve as the Account Manager for the leisure management software, ensuring compliance with university policies and coordinating with IT, Financial, and Legal teams. Oversee system needs, updates, and third-party supplier interactions to enhance usability and support.
- Project Leadership & Data Analysis – Lead system-related projects, manage the internal Configuration Team, and troubleshoot software issues. Act as the primary data analyst, ensuring data integrity, generating reports, and fostering a data-driven culture for strategic decision-making.
Finance Administrator
Executive Fire Protection Ltd
Oxford, United Kingdom
2015.09 - 2016.10
- Customer Service: Respond to customer enquiries via email and telephone. Provide customer and engineers with relevant information.
- Managing Accounts Payable and Receivable: Tracking outstanding payments and ensuring timely collection of payments.
- Maintaining Accurate Financial Records: including recording transactions, reconciling accounts, and ensuring data integrity.
Scheme Manager
Derwent FM
Oxford, Oxfordshire
2014.11 - 2015.09
- Accommodation Management & Customer Service – Oversee room allocations, address maintenance issues, and ensure a high standard of customer service for residents.
- Team Leadership & Service Delivery – Lead and support a team to deliver efficient services, meet objectives, and maintain smooth operations.
- Stakeholder Communication – Act as the main point of contact for residents, staff, and external stakeholders, ensuring clear and timely communication.
Publican (Freehold)
Self Employed
Oxford, Oxfordshire
2014.03 - 2015.03
- Business & Financial Management – Managing finances, stock, and profitability.
- Customer Experience & Community Engagement – Create a welcoming atmosphere, deliver excellent service, and build strong local connections. Being the hub of the community.
- Compliance & Safety – Adhere to licensing laws, food hygiene, and health & safety regulations.
- Marketing & Growth – Promote the pub through events, social media, and offers to drive customer footfall and sales.
Service Improvement & Systems Support Coordinator
Oxford Health NHS Foundation Trust
Oxford, Oxfordshire
2010.06 - 2013.05
- Service Improvement & Project Coordination – Analyze services, propose innovative improvements, and coordinate projects while supporting other departments as needed.
- Data Analysis & Reporting – Evaluate helpdesk data for continuous service enhancement and manage the annual ERIC return.
- Communication & Stakeholder Engagement – Liaise with staff, customers, and contractors across multiple channels, ensuring effective collaboration.
- System Development & Optimization – Contribute to the design of the CAFMS system to enhance maintenance reporting, stock control, mobile working, and financial data management.
Facilities Coordinator
Oxford Health NHS Foundation Trust
Oxford, Oxfordshire
2009.05 - 2010.06
- Accommodation Management – Oversee tenancy agreements, rent processing, debt collection, room checks, and service promotion to maintain high occupancy levels.
- Facilities Support & Administration – Assist Facilities Managers with minute-taking, ward surveys, and general administrative tasks.
Finance & Admin Clerk
Oxford Health NHS Foundation Trust
Oxford, Oxfordshire
2008.02 - 2009.05
- Financial & System Management – Process invoices, update the Facilities Management System (CAFMS) with financial data, and ensure accurate record-keeping.
- Coordination & Compliance – Liaise with service suppliers, internal teams, and managers to keep data current and ensure maintenance work is completed on time.
Publican (Tenant of Greene King)
Greene King
Oxford, Oxfordshire
2000.05 - 2008.08
- Business & Financial Management – Operating the pub independently under a tenancy agreement, managing finances, stock, and profitability.
- Customer Experience & Community Engagement – Create a welcoming atmosphere, deliver excellent service, and build strong local connections.
- Compliance & Safety – Adhere to licensing laws, food hygiene, and health & safety regulations.
- Marketing & Growth – Promote the pub through events, social media, and offers to drive customer footfall and sales.
Income Officer
Oxfordshire & Buckinghamshire Mental Health NHS Trust
Oxford, Oxfordshire
2004.10 - 2006.02
- Invoice Processing – Generate both regular and ad hoc invoices.
- Financial Reporting – Compile and issue monthly statements.
- Credit Control – Manage debt collection and follow up on outstanding payments.
- Customer Assistance – Respond to customer enquiries and resolve issues.
Assistant Management Accountant
Oxfordshire & Buckinghamshire Mental Health NHS Trust
Oxford, Oxfordshire
2000.02 - 2000.10
- Payroll Support – Prepare CSV files for payroll uploads.
- Accounting Assistance – Support the Senior Management Accountant with routine tasks.
- Data Analysis – Utilize Excel for financial data analysis.
- Administrative Tasks – Perform general administrative duties.
Payments Officer
Oxfordshire & Buckinghamshire Mental Health NHS Trust
Oxford, Oxfordshire
1997.02 - 2000.02
- Invoice Processing – Enter supplier and contractor invoices into the system.
- Payment Management – Prepare and process the weekly pay run.
- Journal Entries – Input financial journals accurately.
- Administrative Support – Handle filing and documentation.
- Query Resolution – Manage internal and external inquiries.
Administrative Assistant
The Benefits Agency
Oxford, Oxfordshire
1995.11 - 1997.02
- Administrative Support – Assist Income Support advisors with daily tasks.
- Data Entry – Input Income Support application forms into the system.
- Report Distribution – Disseminate daily reports to relevant departments.
- Record Management – Handle filing and maintain stock control.
Finance Administrator
001 Taxis
Oxford, Oxfordshire
1991.05 - 1995.11
- Account Reconciliation – Match driver accounts with system data.
- Payment Processing – Prepare fortnightly payment runs and customer invoices.
- Payroll Management – Handle staff payroll administration.
- Bookkeeping & Filing – Perform general bookkeeping tasks and maintain records.
- Process Improvement – Contribute to service enhancement and system improvements.
Education
GCSEs -
Milham Ford School
Oxford 1988.09 - 1991.06
Skills
- Budget management, forecasting & analysis
- Process improvement & automation
- Creative problem-solving
- Prioritising & multitasking
- Working under tight deadlines
Achievements
- AAT
- Prince2 - Foundation & Practitioner
- Achievement in leading continuous quality improvement
Affiliations
- Community engagement
- Music
References
References available upon request.
Timeline
Finance & Systems Manager
Oxford Brookes University
2016.10 - 2025.03
Finance Administrator
Executive Fire Protection Ltd
2015.09 - 2016.10
Scheme Manager
Derwent FM
2014.11 - 2015.09
Publican (Freehold)
Self Employed
2014.03 - 2015.03
Service Improvement & Systems Support Coordinator
Oxford Health NHS Foundation Trust
2010.06 - 2013.05
Facilities Coordinator
Oxford Health NHS Foundation Trust
2009.05 - 2010.06
Finance & Admin Clerk
Oxford Health NHS Foundation Trust
2008.02 - 2009.05
Income Officer
Oxfordshire & Buckinghamshire Mental Health NHS Trust
2004.10 - 2006.02
Publican (Tenant of Greene King)
Greene King
2000.05 - 2008.08
Assistant Management Accountant
Oxfordshire & Buckinghamshire Mental Health NHS Trust
2000.02 - 2000.10
Payments Officer
Oxfordshire & Buckinghamshire Mental Health NHS Trust
1997.02 - 2000.02
Administrative Assistant
The Benefits Agency
1995.11 - 1997.02
Finance Administrator
001 Taxis
1991.05 - 1995.11
GCSEs -
Milham Ford School
1988.09 - 1991.06