Emma Fox
Oxford,United Kingdom
Summary
Accomplished professional with expertise in budget management, forecasting, and analysis. Demonstrates strong skills in process improvement and automation, coupled with creative problem-solving abilities. Adept at prioritising tasks and multitasking effectively, even under tight deadlines. Committed to driving efficiency and achieving organisational goals through innovative solutions.
Overview
34
34
years of professional experience
3
3
years of post-secondary education
Work History
Finance & Systems Manager
Oxford Brookes University
Oxford, Oxfordshire
10.2016 - 03.2025
- Budget Management & Financial Oversight – Oversee daily budget operations, authorisation levels, and budgetary signatories while ensuring compliance with university financial regulations. Conduct monthly financial reviews, analyse variances, and prepare reports for accurate financial monitoring.
- Stakeholder Collaboration & Strategic Planning – Work closely with budget holders to develop budgets, monitor financial performance, and create financial business cases for projects. Engage with Management Accountants across faculties to ensure best practices in financial processes.
- Team Leadership & Compliance – Line manage Finance Officers, provide financial training, and ensure adherence to statutory financial regulations (IFRS & HE SORP). Maintain financial integrity, improve internal controls, and manage year-end financial processes.
- Commercial Income Management – Oversee income collection processes, ensure compliance with university policies, and manage income reconciliation for audit readiness.
- System Management & Compliance – Serve as the Account Manager for the leisure management software, ensuring compliance with university policies and coordinating with IT, Financial, and Legal teams. Oversee system needs, updates, and third-party supplier interactions to enhance usability and support.
- Project Leadership & Data Analysis – Lead system-related projects, manage the internal Configuration Team, and troubleshoot software issues. Act as the primary data analyst, ensuring data integrity, generating reports, and fostering a data-driven culture for strategic decision-making.
Finance Administrator
Executive Fire Protection Ltd
Oxford, United Kingdom
09.2015 - 10.2016
- Customer Service: Respond to customer enquiries via email and telephone. Provide customer and engineers with relevant information.
- Managing Accounts Payable and Receivable: Tracking outstanding payments and ensuring timely collection of payments.
- Maintaining Accurate Financial Records: including recording transactions, reconciling accounts, and ensuring data integrity.
Scheme Manager
Derwent FM
Oxford, Oxfordshire
11.2014 - 09.2015
- Accommodation Management & Customer Service – Oversee room allocations, address maintenance issues, and ensure a high standard of customer service for residents.
- Team Leadership & Service Delivery – Lead and support a team to deliver efficient services, meet objectives, and maintain smooth operations.
- Stakeholder Communication – Act as the main point of contact for residents, staff, and external stakeholders, ensuring clear and timely communication.
Publican (Freehold)
Self Employed
Oxford, Oxfordshire
03.2014 - 03.2015
- Business & Financial Management – Managing finances, stock, and profitability.
- Customer Experience & Community Engagement – Create a welcoming atmosphere, deliver excellent service, and build strong local connections. Being the hub of the community.
- Compliance & Safety – Adhere to licensing laws, food hygiene, and health & safety regulations.
- Marketing & Growth – Promote the pub through events, social media, and offers to drive customer footfall and sales.
Service Improvement & Systems Support Coordinator
Oxford Health NHS Foundation Trust
Oxford, Oxfordshire
06.2010 - 05.2013
- Service Improvement & Project Coordination – Analyze services, propose innovative improvements, and coordinate projects while supporting other departments as needed.
- Data Analysis & Reporting – Evaluate helpdesk data for continuous service enhancement and manage the annual ERIC return.
- Communication & Stakeholder Engagement – Liaise with staff, customers, and contractors across multiple channels, ensuring effective collaboration.
- System Development & Optimization – Contribute to the design of the CAFMS system to enhance maintenance reporting, stock control, mobile working, and financial data management.
Facilities Coordinator
Oxford Health NHS Foundation Trust
Oxford, Oxfordshire
05.2009 - 06.2010
- Accommodation Management – Oversee tenancy agreements, rent processing, debt collection, room checks, and service promotion to maintain high occupancy levels.
- Facilities Support & Administration – Assist Facilities Managers with minute-taking, ward surveys, and general administrative tasks.
Finance & Admin Clerk
Oxford Health NHS Foundation Trust
Oxford, Oxfordshire
02.2008 - 05.2009
- Financial & System Management – Process invoices, update the Facilities Management System (CAFMS) with financial data, and ensure accurate record-keeping.
- Coordination & Compliance – Liaise with service suppliers, internal teams, and managers to keep data current and ensure maintenance work is completed on time.
Publican (Tenant of Greene King)
Greene King
Oxford, Oxfordshire
05.2000 - 08.2008
- Business & Financial Management – Operating the pub independently under a tenancy agreement, managing finances, stock, and profitability.
- Customer Experience & Community Engagement – Create a welcoming atmosphere, deliver excellent service, and build strong local connections.
- Compliance & Safety – Adhere to licensing laws, food hygiene, and health & safety regulations.
- Marketing & Growth – Promote the pub through events, social media, and offers to drive customer footfall and sales.
Income Officer
Oxfordshire & Buckinghamshire Mental Health NHS Trust
Oxford, Oxfordshire
10.2004 - 02.2006
- Invoice Processing – Generate both regular and ad hoc invoices.
- Financial Reporting – Compile and issue monthly statements.
- Credit Control – Manage debt collection and follow up on outstanding payments.
- Customer Assistance – Respond to customer enquiries and resolve issues.
Assistant Management Accountant
Oxfordshire & Buckinghamshire Mental Health NHS Trust
Oxford, Oxfordshire
02.2000 - 10.2000
- Payroll Support – Prepare CSV files for payroll uploads.
- Accounting Assistance – Support the Senior Management Accountant with routine tasks.
- Data Analysis – Utilize Excel for financial data analysis.
- Administrative Tasks – Perform general administrative duties.
Payments Officer
Oxfordshire & Buckinghamshire Mental Health NHS Trust
Oxford, Oxfordshire
02.1997 - 02.2000
- Invoice Processing – Enter supplier and contractor invoices into the system.
- Payment Management – Prepare and process the weekly pay run.
- Journal Entries – Input financial journals accurately.
- Administrative Support – Handle filing and documentation.
- Query Resolution – Manage internal and external inquiries.
Administrative Assistant
The Benefits Agency
Oxford, Oxfordshire
11.1995 - 02.1997
- Administrative Support – Assist Income Support advisors with daily tasks.
- Data Entry – Input Income Support application forms into the system.
- Report Distribution – Disseminate daily reports to relevant departments.
- Record Management – Handle filing and maintain stock control.
Finance Administrator
001 Taxis
Oxford, Oxfordshire
05.1991 - 11.1995
- Account Reconciliation – Match driver accounts with system data.
- Payment Processing – Prepare fortnightly payment runs and customer invoices.
- Payroll Management – Handle staff payroll administration.
- Bookkeeping & Filing – Perform general bookkeeping tasks and maintain records.
- Process Improvement – Contribute to service enhancement and system improvements.
Education
GCSEs -
Milham Ford School
Oxford 09.1988 - 06.1991
Skills
- Budget management, forecasting & analysis
- Process improvement & automation
- Creative problem-solving
- Prioritising & multitasking
- Working under tight deadlines
Achievements
- AAT
- Prince2 - Foundation & Practitioner
- Achievement in leading continuous quality improvement
Affiliations
- Community engagement
- Music
References
References available upon request.
Timeline
Finance & Systems Manager
Oxford Brookes University
10.2016 - 03.2025
Finance Administrator
Executive Fire Protection Ltd
09.2015 - 10.2016
Scheme Manager
Derwent FM
11.2014 - 09.2015
Publican (Freehold)
Self Employed
03.2014 - 03.2015
Service Improvement & Systems Support Coordinator
Oxford Health NHS Foundation Trust
06.2010 - 05.2013
Facilities Coordinator
Oxford Health NHS Foundation Trust
05.2009 - 06.2010
Finance & Admin Clerk
Oxford Health NHS Foundation Trust
02.2008 - 05.2009
Income Officer
Oxfordshire & Buckinghamshire Mental Health NHS Trust
10.2004 - 02.2006
Publican (Tenant of Greene King)
Greene King
05.2000 - 08.2008
Assistant Management Accountant
Oxfordshire & Buckinghamshire Mental Health NHS Trust
02.2000 - 10.2000
Payments Officer
Oxfordshire & Buckinghamshire Mental Health NHS Trust
02.1997 - 02.2000
Administrative Assistant
The Benefits Agency
11.1995 - 02.1997
Finance Administrator
001 Taxis
05.1991 - 11.1995
GCSEs -
Milham Ford School
09.1988 - 06.1991
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