Emma Foad
Edinburgh
Summary
Responsible and highly motivated second-year student, with a background in customer service and hospitality, seeking work alongside current studies. Diligent sales assistant skilled with money handling and customer questions. Comfortable in fast-paced environments and striving to take on challenges. Friendly, with a reputation for exceeding performance benchmarks and a focus on helping others with quality service.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Organic Farming & Community Support Volunteer
Michaelshof Sammatz
Neu Darchau, Lower Saxony
06.2025 - 09.2025
- Promoted sustainable farming practices to enhance environmental preservation efforts.
- Sorted harvested crops according to quality standards, facilitating efficient dispatch processes.
- Maintained clean living environments to ensure health and welfare of all animals.
- Monitored feeding habits to meet dietary requirements effectively.
Sales Consultant
NEXT
St James Centre, Edinburgh
06.2022 - Current
- Processed sales, exchanges, and refunds using POS systems to minimise customer waiting times for over 30 clients per hour.
- Replenished stock and processed deliveries promptly to maximise product availability.
- Resolved customer inquiries regarding store policies with professionalism to support positive experiences.
- Maintained comprehensive knowledge of products to recommend suitable options to customers.
- Assisted in training new team members through formal and informal methods.
Food & Beverage Assistant
DoubleTree by Hilton
Dunblane, Stirling
06.2023 - 02.2024
- Fostered a friendly atmosphere to enhance positive guest experiences.
- Delivered meals and drinks with professionalism, ensuring high presentation standards.
- Communicated customer dietary preferences effectively to kitchen staff.
- Maintained composure during events with over 300 guests for seamless meal service.
Education
Bachelor of Laws -
University of Edinburgh
Edinburgh 09.2024 - 06.2028
Skills
- Bilingual
- Special event catering
- Inventory control
- Queue management
- Price changes
- GDPR compliance
- Point Of Sale system operation
- Cash handling
- Stock management
- Visual merchandising
Languages
English
Native language
Spanish
Master or proficient
C2
French
Upper intermediate
B2
Affiliations
- Yoga & Pilates
- Running
- Salsa dancing
- Piano & Guitar
- Language-learning
- Sustainability
- Travel
Timeline
Organic Farming & Community Support Volunteer
Michaelshof Sammatz
06.2025 - 09.2025
Bachelor of Laws -
University of Edinburgh
09.2024 - 06.2028
Food & Beverage Assistant
DoubleTree by Hilton
06.2023 - 02.2024
Sales Consultant
NEXT
06.2022 - Current
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