Emma Cook
Milton Keynes,Buckinghamshire
Summary
I am a graduate of the University of Worcester. I aim to work within media sectors related to film and gender studies.
I am seeking an entry-level position within a media research role to utilise the research, creative writing, communication and IT skills that I have learnt through previous study and work experience.
I enjoy working both independently and within a team setting. I am a competent worker and offer energy to a project and can work effectively towards a deadline whilst under pressure.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Server
Cafe Mediterraneo
Bletchley, Milton Keynes
06.2021 - Current
- Calculated charges, issued bills, and collected payments, processing accurately to avoid till discrepancies.
- Provided attentive, professional front-of-house service by showing guests to the correct tables.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Restaurant Assistant
Dobbies Garden Centre
Bletchley, Milton Keynes
04.2019 - 05.2021
- Positively impacted customers and team members with can-do attitude.
- Accomplished experience in front of house and food preparation.
- Handled cash and customer data in line with company guidelines.
- Assisted with various events for club members (e.g. Ladies Night and Dinner with Santa)
Customer Assistant - Bread and Cakes
Tescos Extra
Bletchley, Milton Keynes
04.2017 - 08.2018
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
Education
BA (Hons) - Film Studies and Media & Culture
University of Worcester
Worcester, Worcestershire 09.2020 - 05.2022
Skills
- Communication
- Liasing with various lines of enquiry within the work hierarchy
- Proofreading
- Problem solving with customers and clients
- Using various pieces of software such as Mail Chimp, Powerdirector and Canva
- Fluent in the use of Microsoft Office
- A thorough understanding of the uses of social media
- Copywriting and a fast typing speed
- Social media marketing
- IT skills
- Creating writing and critical thinking
- Organised and self-managing
- Working within a deadline and under pressure
Interests
- Reading
- Learning languages (currently learning Italian)
- Cooking and baking
- Crochet
- Art
- Creative writing
- Music
- Film and TV
Languages
English
Native
Timeline
Server
Cafe Mediterraneo
06.2021 - Current
BA (Hons) - Film Studies and Media & Culture
University of Worcester
09.2020 - 05.2022
Restaurant Assistant
Dobbies Garden Centre
04.2019 - 05.2021
Customer Assistant - Bread and Cakes
Tescos Extra
04.2017 - 08.2018
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