Emma Carrick
Helensburgh,Argyll and Bute
Summary
A dedicated hard-worker with expertise in relationship building with customers and a strong awareness of inventory management. Demonstrates proficiency in stock rotation procedures and food preparation, ensuring hygienic practices and adherence to health and safety standards. Known for patience and composure, aiming to leverage skills in a dynamic environment that values customer satisfaction and operational excellence.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Retail worker, Cook
The Brae Shop
Rhu, Helensburgh, Argyll and Bute
06.2021 - 09.2025
- Assisted in maintaining cleanliness and organisation of kitchen and dining areas.
- Prepared and cooked a variety of meals according to established recipes and standards.
- Engaged with customers to provide exceptional service and address any inquiries.
- Collaborated with team members to ensure efficient operations during busy periods.
- Implemented food safety practices to uphold hygiene standards and regulations.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
- Operated till accurately to ensure smooth checkout process.
- Handled customer complaints in a professional manner, resolving issues promptly.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Maintained cleanliness and organisation of kitchen workspaces to comply with health regulations.
- Coordinated prep work, streamlined the cooking process.
Education
Scottish Qualifications Certificate - Mathematics
Hermitage Academy
Helensburgh, Argyll and Bute 08.2016 - 06.2020
Scottish Qualifications Certificate - English
Hermitage Academy
Helensburgh, Argyll and Bute 08.2016 - 06.2020
Skills
- Relationship building with customers
- Inventory management awareness
- Stock rotation procedure familiarity
- Patience and composure
- Hygienic practice
- Food preparation
- Health and safety awareness
- Dedicated hard- worker
Certification
Level 2 Food Hygiene & Safety Course (Catering)
Completed on December 9, 2024.
References
References available upon request.
Timeline
Retail worker, Cook
The Brae Shop
06.2021 - 09.2025
Scottish Qualifications Certificate - Mathematics
Hermitage Academy
08.2016 - 06.2020
Scottish Qualifications Certificate - English
Hermitage Academy
08.2016 - 06.2020
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