Emma Campbell

• Collaborated with event planners to create beautiful floral displays for large scale events.
• Bridal consultations both in person and over the phone
• Handled cash transactions efficiently whilst maintaining accurate records of sales.
• Created bespoke floral arrangements for special occasions such as weddings, funerals, and holidays.
• Handled all aspects of social media including Instagram, TikTok, Facebook and email campaigns.
• Collation and distribution of monthly newsletter.
• Implementing the opening of the coffee hatch at the pavilion - this included all aspects of sourcing quotes from suppliers, buying relevant products and advertising launch.
• Face to face engagement with clients and suppliers on a daily basis.

This position was a fixed term contract whilst I chose to take a year out of studying. I really enjoyed all elements of this role and all admin tasks associated with it. However, I gained the most job satisfaction knowing that I was the first point of contact to people who were coming in for help for their pets in distressing situations, allowing me to use my communication skills to comfort them.

• Maintained accurate logs of visitor entries.
• Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
• Coordinated vet supplies orders to keep necessary materials available at all times.
• Handled appointment scheduling to ensure smooth daily operations.
• Drug dispensing and stock control for prescriptions
• Daily cash transactions and payment of invoices
• Cashing up at the end of the day
• Telephone and face to face communication with customers.

I picked up seasonal work for the last 4 years with Aunty Betty's, latterly being promoted to Head of Shift.

• Front of house dealing with customers and their orders.
• Preparation of products to be sold on shop floor, in accordance with guidelines.
• Cleaning the premises, and keeping on top of stock.
• Training of staff
• Rota schedules
• Cashing up at the end of shift.
• Key holder to premises.

In my spare time I help out at my local Brownie unit each week.

• Helping other leaders prepare and deliver a variety of activities for young children.
• Assisting in their development through the girl guide programme.
• Taking leadership and guiding a large group of people through a curriculum which used skills such a speaking in front of large groups, leadership and organisation.
• Organising Annual Brownie Camp - logisitics of venue, travel, catering, support, activities.