Emma Babski
High Wycombe
Summary
Dynamic Patient Safety and Clinical Risk Manager with extensive experience in Healthcare. Expert in clinical governance and risk management, successfully implementing the Patient Safety Incident Response Framework. Proven analytical thinker and problem solver, driving quality improvement initiatives and enhancing compliance with national standards, resulting in improved patient care outcomes.
Overview
15
15
years of professional experience
Work History
Interim Lead for Quality, Governance, Assurance and Compliance – Maternity and Neonatal
05.2024 - Current
- I am currently supporting the maternity and Neonatal unit following a CQC inspection with a 12 month trajectory for improvements, this includes leading on and monitoring standards of a range of clinical governance, clinical effectiveness and patient safety activity, in liaison with other multidisciplinary professionals and functional heads within the Maternity and Quality and Safety Team with direct line management of this team
- Triangulating information and intelligence across the service, division, and trust to provide direction and focus areas for improvements in relation to governance, effectiveness, and quality improvement
- Using incident trends and patient feedback to steer the direction, undertaking deep dives and thematic reviews to form recommendations and implement actions to improve patient safety and experience to birthing people and their babies
- I provide oversight of the strategic and operational delivery of all aspects of quality assurance pertinent to the business of clinical governance in maternity that is safety centric, as well as demonstrating that good quality governance is understood and practised across all professional groups within the maternity service, presenting the quality improvement projects I lead on to the Non-executive and Executives on a monthly basis to provide assurance of the improvements being made at swift pace
- Collaborating closely with stakeholders including the Integrated Care Board, Maternity and Neonatal Safety investigators and the acute provider collaboratively to ensure I strengthen relationships, streamline process and improve service users care and experience
Patient Safety and Clinical Risk Manager
The Hillingdon Hospital
01.2019 - Current
- Leading on the Trust wide implementation of the new Patient Safety Incident Response Framework (PSIRF) including identifying and implementing the process for each level of investigations
- Leading on incident investigation including patient safety incident investigations, after action reviews and thematic reviews to identify and implement SMART action to improve patient care, safety, and experience
- Ensuring that where lessons are learnt around patient safety issues and actions are implemented that they are periodically evaluated for effectiveness, and that Risk Registers drive the development of strategies to improve patient safety and that emerging patient safety issues are identified and acted upon both within the divisions, departments, sites and (where appropriate) across hospital
- Being the Trusts ‘expert’ in the field of risk management, providing advice, support, and training to all staff
- Managing the continual development of the Trusts Risk register, identifying risks to the trust and ensuring there are robust actions to support the mitigation of key risks whilst assisting the trust with the strategic planning of the risk management agenda supporting both the national and internal targets and providing
- Leading on the Culture and Governance work stream that form part of the quality improvement projects
- Provide specialist advice and support to staff on all areas relating to quality governance, assurance, service user experience and clinical effectiveness
- Ensuring the Trust is compliant with identified national quality standards, ensuring robust mechanisms are in place to assess adherence, and that measures are implemented to make changes
- Implementing and leading on National audits, using data to provide evidence of improvements
- Working closely with both internal and external stakeholders including Executive and NonExecutive Directors, producing high level quality information reports to evidence the trust high performance culture in patient safety evidencing as well as hitting KPIS and achieving cost saving targets
- Direct Line Management for the Clinical Governance Team and Mortality Surveillance Teams which includes ensuring there are policies, processes, and procedures in place for both, ensuring there is compliance and providing assurance
Clinical Governance Facilitator
The Hillingdon Hospital Foundation Trust
01.2016 - 12.2018
- Supporting the effective delivery of safety, quality improvement and clinical governance activities of the clinical divisional services
- Overseeing risk and incident management, drawing on information and learning from the various sources in and external to the Trust
- Coordinating the implementation of the Risk Management and Quality Strategy
- Overviewing the process of reporting, investigating, and closing of Incidents/Significant Events, including Root Cause Analysis
- To share the Lessons Learned and Recommendations across the hospital and providing RCA training
- Collation, presentation, and provision of analysis of data with regards to key indicators of clinical quality, serious untoward incidents, adverse occurrences, issues of poor clinical performance and patient safety
- Management of risk, including continuous review, evaluation and development of the Trust Risk Register, risk analysis and reporting to the board providing assurance
- Supporting the patient safety team to ensure they provide support to their divisions appropriately and sufficiently to improve patient safety across the trust
- Provide risk management and risk register advice, support and training for Governance Teams and corporate risk owners and sponsors when required
- Produce quality and governance reports for key committees including Clinical Governance, Medical Advisory Committee, and other appropriate groups
Quality and Risk Manager
Buckinghamshire
08.2014 - 01.2016
- In my role as Quality and Risk Manager, I was responsible for the development, co-ordination, implementation and evaluation of clinical governance systems and processes which support the monitoring of key quality indicators
- I enhanced the organisation’s quality improvement program in line with the corporate vision, governance framework and operational plan and to ensure the hospital was well prepared to meet external regulatory inspection requirements
- Working as part of the hospital senior management team to co-ordinate and provide leadership for the operational management of quality assurance and safety with the aim of ensuring the provision of high-quality safe care
- Championing and raising awareness of the benefits of effective Governance and implement strategies to increase the knowledge of staff on quality processes and regulatory requirements
- I was also responsible for the development and implementation of local plans to deliver key health improvement targets and agreed milestones and I conducted all root cause analysis for the three Hospital sites
- I responded to all complaints within the policy timelines and as well as overseeing the Clinical Governance Team, I co-ordinated and managed governance projects including background research
Area Manager
01.2012 - 08.2014
- Practice manager for two dental implant practices with a team of 16 across the two sites
- My duties included: Performing management duties to ensure efficient day-to-day running of the practices in Marlow and London
- I led the marketing and development of the practice and management and training of the staff
- I functioned as the Registered Manager for the purposes of the Care Quality Commission (CQC) and ran the Health and Safety compliance across the sites
- I supported the Dentists to ensure they hit their agreed yearly targets and implemented ways and ideas to increase the revenue of the Dental Practices
- I organised the opening of the Wimpole Street Practice which included putting all the protocols, policies, and procedures in place, designing the surgeries and decontamination room
Area Manager
04.2010 - 01.2012
- Area manager duties based in Uxbridge, Beaconsfield and Datchet – Covering maternity leave
- Whilst running the three practices and helping with the opening of the new practice in Beaconsfield, I had to make sure all surgeries where correctly operating under the new CQC guidelines
- I attended many meetings and gained in depth knowledge regarding the Care Quality Commission and its requirements
- I held monthly team meetings and one to one meeting to discuss any questions, queries and complaints members of the team may have, suggestions for improvements and any other subjects I felt needed to be discussed
- I took control of the stock take and managed to budget it more efficiently and bring costs down
- I ensured sure all members of the team were up to date with their registrations and were compliant with the requirements to work in a dental practice
- I also took on the role of marketing manager and focused on what made us different to all the other practices
Education
Level 7 Diploma -
Senior Management and Leadership in Healthcare
Diploma -
clinical negligence and risk management
Level 3 -
Cognitive Behavioural Therapy
National certificate -
implant radiology
Skills
- Clinical governance
- Patient Safety Incident Response Framework knowledge
- National and Local Audits
- Compliance management
- Risk management
- Quality improvement
- Statistical data analysis
- Incident response investigator
- Ergonomic analysis
- Analytical thinker
- Problem Solver
References
Available upon request.
Professional Statement
I am a respected and successful senior leader with a passion for driving transformational change and improving services with a results-focused approach. I have extensive quality management expertise whilst holding an impressive understanding of risk management framework principles and the patient safety incident response framework. I love to learn and strive to enable others to be successful, which drives creativity, growth mind set and brilliant business outcomes whilst delivering innovative leadership.
Timeline
Interim Lead for Quality, Governance, Assurance and Compliance – Maternity and Neonatal
05.2024 - Current
Patient Safety and Clinical Risk Manager
The Hillingdon Hospital
01.2019 - Current
Clinical Governance Facilitator
The Hillingdon Hospital Foundation Trust
01.2016 - 12.2018
Quality and Risk Manager
Buckinghamshire
08.2014 - 01.2016
Area Manager
01.2012 - 08.2014
Area Manager
04.2010 - 01.2012
Level 7 Diploma -
Senior Management and Leadership in Healthcare
Diploma -
clinical negligence and risk management
Level 3 -
Cognitive Behavioural Therapy
National certificate -
implant radiology
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