Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Emma Anderton

St Helens,State

Summary

Dedicated professional with a strong foundation in customer service, cash management, and team leadership. Demonstrates exceptional adaptability, punctuality, and reliability in dynamic environments. Skilled communicator with a proven ability to foster collaboration and drive results. Committed to leveraging expertise to support organisational goals and deliver outstanding service.

Overview

6
6
years of professional experience
10
10
years of post-secondary education

Work history

Crew trainer

McDonald's
Liverpool
03.2021 - Current
  • Training new crew members on McDonald's procedures and standards.
  • Demonstrating correct food preparation, cleanliness, and safety practices.
  • Monitoring trainee performance and giving constructive feedback.
  • Ensuring all health, safety, and hygiene regulations are followed.
  • Supporting new staff with equipment use and task completion.
  • Promoting excellent customer service and teamwork.
  • Leading by example with punctuality, professionalism, and efficiency.
  • Covering running areas during busy periods or staff shortages.
  • Taking responsibility for the safe and handling cash procedures.
  • Covering managers' breaks and assisting with shift leadership tasks.
  • Helping maintain a clean, organised, and safe work environment.
  • Completing and assisting with training documentation and progress tracking.
  • Encouraging a positive and inclusive workplace culture.
  • Staying up to date with McDonald's policies, procedures, and updates.

Student dance teacher

Vibrance Dance Studio
St Helens, St. Helens
08.2019 - 03.2020
  • Led warm-up sessions prior to each class, reducing risk of injury.
  • Choreographed group dances for end-of-year recital, showcasing student progress.
  • Taught dance routines to students, fostering a love for the art form.
  • Contributed towards the organisation's marketing efforts with innovative promotional ideas.
  • Assisting the lead dance teacher with demonstrations.
  • Supporting younger students with steps and routines.
  • Setting up and tidying the studio before and after classes.
  • Being a positive role model for students.
  • Encouraging teamwork and a positive attitude.
  • Helping ensure a safe environment during lessons.
  • Reporting concerns or injuries to the lead teacher.
  • Following and promoting health and safety rules.
  • Communicating clearly and respectfully with students.
  • Listening to and following instructions from the lead teacher.
  • Being punctual, reliable, and professional.
  • Showing willingness to learn and accept feedback.

Education

Bachelor of Arts - Education

Liverpool John Moores University
Liverpool
09.2022 - 07.2025

GCSEs -

St Edmund Arrowsmith Catholic High School
Wigan
09.2014 - 08.2019

A-Levels -

Carmel College
Liverpool
09.2019 - 08.2021

Skills

  • Punctuality and reliability
  • Cash management
  • Customer Service
  • Team Leadership
  • Adaptability
  • Communication

Affiliations

  • Reading
  • Fitness and Wellbeing
  • Musical Theatre
  • Musical Instruments

References

References available upon request.

Timeline

Bachelor of Arts - Education

Liverpool John Moores University
09.2022 - 07.2025

Crew trainer

McDonald's
03.2021 - Current

A-Levels -

Carmel College
09.2019 - 08.2021

Student dance teacher

Vibrance Dance Studio
08.2019 - 03.2020

GCSEs -

St Edmund Arrowsmith Catholic High School
09.2014 - 08.2019

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Emma Anderton