Emine Vatansever
London
Summary
Adventure started with getting into university. During this period, worked in my spare time for additional income. After started working, my vision was to be a woman standing on her own feet. That's why always set a goal for myself. After university, my goal was to come to London and learn English. During this time, had my own family and improved my English. Now my goal is to improve and prove myself in the work I have done before. I also have a very practical and empathetic personality that is aware of my responsibilities. I aim to complete the given job as quickly and accurately as possible. I like communicating with people, helping, and teamwork.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Barista / Waiter
Simit Sarayi
London
01.2021 - 04.2024
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Office cleaner
Labs
London, Camden
01.2020 - 04.2021
- Make sure office is clean for workers .
- Managing all storage for coffee machine , snacks for workers.
- Managing storage for cleaning
- Checking foods expiry dates
- All responsibities about coffee machines e.c. milk, coffee.
- Correctly used colour-coded equipment.
- Emptied and cleaned trash cans following procedures.
Retail sales assistant/cashier
/
Turkey, Istanbul
01.2019 - 12.2019
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Reduced customer wait times through optimised checkout processes.
- Helped customers to pack away shopping for improved customer experience.
- Scanned products quickly, memorising codes and prices for unmarked products.
- Made sure baskets, bags and trolleys were available for customers and didn't obstruct aisles or entrances.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Completed opening and closing procedures each day.
- Resolved customer complaints and answered queries about store products.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Sales assistant
LC Waikiki
Istanbul
06.2014 - 08.2017
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Education
university degree - Analitic Chemistry
Eskisehir Technical University
Turkey 09.2014 - 12.2019
Skills
- Food preparation and safety
- POS systems
- Sandwich preparation
- Safe food handling
- Quick learner
- Highly organised
- Cooperative team player
- Active listening
- Sales expertise
- Strong communication
Languages
Turkish
Native language
English
Advanced
C1
Certification
Empowering Parents, Empowering Communities
Timeline
Barista / Waiter
Simit Sarayi
01.2021 - 04.2024
Office cleaner
Labs
01.2020 - 04.2021
Retail sales assistant/cashier
/
01.2019 - 12.2019
university degree - Analitic Chemistry
Eskisehir Technical University
09.2014 - 12.2019
Sales assistant
LC Waikiki
06.2014 - 08.2017
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